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Emergency Dispatcher Jobs in Raleigh, NC (NOW HIRING)

Lemon's Wrecker

Tow Truck Dispatcher

Durham, NC · On-site

$17.25 - $22.75/hr

Tow Truck Dispatcher We are seeking a reliable and organized Dispatcher to join our towing team ... Handle emergency and high-priority calls professionally Requirements: * Excellent communication and ...

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ... Responds to emergency calls, facilitates emergency response network, coordinates mechanical service ...

WeDriveU

Dispatcher

Durham, NC

$19 - $20.50/hr

Responds to emergency calls, facilitates emergency response network, coordinates mechanical service ... Maintains high compliance to dispatch standard operating procedures * Handles customer concerns and ...

MV Transportation

Dispatcher

Raleigh, NC

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the ...

MV Transportation

Dispatcher

Raleigh, NC · On-site

MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by ...

MV Transportation

Dispatcher

Raleigh, NC · On-site

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the ...

Southeast Handling Systems

Dispatcher

Raleigh, NC · On-site

Description Dispatchers have the responsibility to provide the best possible customer service, in person and over the phone, addressing customers' needs, opening work orders, dispatching technicians ...

Call Pernell, Inc.

Dispatcher

Smithfield, NC · On-site

If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc.! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to ...

Call Pernell

Dispatcher

Smithfield, NC · On-site

If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc. ! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to ...

Call Pernell, Inc.

Dispatcher

Smithfield, NC · On-site

If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc. ! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to ...

RATP DEV USA

Dispatcher

Raleigh, NC · On-site

Description Our dispatchers are critical to the operations of our business. They are the lifeline between the client and our bus operators. Your ability to assess and respond with an immediate ...

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Emergency Dispatcher information

See Raleigh, NC salary details

$25.8K

$46.8K

$65.6K

How much do emergency dispatcher jobs pay per year?

As of Sep 12, 2026, the average yearly pay for emergency dispatcher in Raleigh, NC is $46,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $52,500.00 per year, depending on experience, location, and employer.

What is an emergency dispatcher?

Emergency dispatchers are professionals who receive and process emergency calls, such as 911 calls, and coordinate the appropriate response by dispatching police, fire, or medical services. They are trained to calmly gather critical information from callers, provide instructions, and relay information to emergency responders. Emergency dispatchers play a vital role in public safety, often making split-second decisions that can save lives. Their responsibilities require strong communication skills, the ability to remain calm under pressure, and knowledge of protocols and technology used in emergency response centers.

What skills and qualifications are needed to thrive as an emergency dispatcher?

To thrive as an Emergency Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supplemented by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Excellent communication, composure under pressure, and empathy are key soft skills for effectively handling stressful situations and providing reassurance to callers. These competencies ensure rapid, accurate response to emergencies and help save lives by facilitating efficient coordination between callers and emergency services.

What are common challenges faced by emergency dispatchers, and how can new hires prepare for them?

Emergency Dispatchers often face high-pressure situations that require quick thinking, clear communication, and the ability to multitask effectively. New hires should be prepared for the emotional intensity that comes with handling urgent calls and managing stressful scenarios. It's important to develop strong coping strategies, seek support from colleagues, and take advantage of any stress-management resources provided by the employer. Regular training and practice will also help new dispatchers build confidence and improve their ability to make critical decisions under pressure.

How much do emergency dispatchers earn?

Emergency dispatchers typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Salaries can increase with additional certifications, specialized training, and years of service, and they often work in high-stress environments requiring strong communication skills and familiarity with dispatch software.

Is being an emergency dispatcher worth it?

Emergency dispatchers play a critical role in public safety by coordinating responses to emergencies, often working in high-stress environments with irregular hours. The job requires strong communication skills, attention to detail, and typically offers a stable salary with benefits, but it can be emotionally demanding and may involve exposure to traumatic situations.

Is it hard to be hired as an emergency dispatcher?

Becoming an emergency dispatcher typically requires completing a training program, passing background checks, and obtaining relevant certifications. The hiring process can be competitive, and candidates need strong communication skills, the ability to handle stressful situations, and often work irregular hours. Experience in customer service or emergency response can improve chances of being hired.

What qualifications do you need to be an emergency dispatcher?

To become an emergency dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and often complete specialized training or certification in emergency communication. Some positions may require prior experience in emergency services or related fields, and dispatchers usually work in a 24/7 environment, often using radio and computer-aided dispatch systems.

What are the most commonly searched types of Emergency Dispatcher jobs in Raleigh, NC?

The most popular types of Emergency Dispatcher jobs in Raleigh, NC are:

What are popular job titles related to Emergency Dispatcher jobs in Raleigh, NC?

For Emergency Dispatcher jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Emergency Dispatcher jobs in Raleigh, NC look for?

The top searched job categories for Emergency Dispatcher jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Emergency Dispatcher jobs?

Cities near Raleigh, NC with the most Emergency Dispatcher job openings:

Emergency Dispatcher jobs near you
Infographic showing various Emergency Dispatcher job openings in Raleigh, NC as of September 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, and 4% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $46,754 per year, or $22.5 per hour.

Emergency Dispatcher

Durham, NC • On-site

University System of New Hampshire
See more jobs at University System of New Hampshireexternal

$40K - $52K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

Key responsibilities

  • Coordinate alarms and transmissions of all emergency services calls processed through the Communications Center and/or other units.

  • Operate multi-frequency two-way radio equipment, computer software/hardware systems for UNH/PIMS and Computer-Aided Dispatch (CAD) equipment, and record, maintain, and process computerized data of alarms and responses.

  • Perform duties during emergency conditions or under prolonged stress, including communicating information effectively and being certified to operate the New Hampshire State Police On-Line Telecommunications System (SPOTS).

University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Summary
Operating Title Emergency Dispatcher Long Classification Title Dispatcher II Campus Location Durham Department UNH Police [UPPPOL] Summary of Position
Under broad supervision of the Chief of Police or other designated supervisor, to be responsible for coordination of alarms and transmissions of all emergency services calls (fire, police, emergency, medical aids, public works, transportation, marine vessel fleet) processed through the Communications Center and/or other units, according to general procedures.
Acceptable minimum level of education Associate's Acceptable minimum years of experience None Additional Job Information Posting Number PS4773FY25 Other minimum qualifications
1) Associate degree or equivalent combination of education and experience. 2) Excellent oral and written communication skills. 3) Ability to retain/communicate information and to perform duties during emergency conditions or under prolonged stress. 4) Knowledge of and ability to operate multi-frequency two-way radio equipment/consoles, specializes; computer software/hardware system for UNH/PIMS and Computer-Aided Dispatch (CAD) equipment. 5) Ability to be certified as a computer operator of the New Hampshire State Police On-Line Telecommunications System (SPOTS) and to requalify annually. 6) Ability to record, maintain and process computerized data of alarms and responses for emergency services agencies and other units. 7) No criminal record other than minor motor vehicle violations. 8) Keyboard skills with ability to operate other computer terminals and similar equipment. 9) Must successfully complete a background investigation, written/psychological examination, and may be required to be deputized by the authority having jurisdiction. 10) Previous appropriate experience in a Public Safety agency. 11) Familiarity with rules and regulations relating to equipment in use, including those of the Federal Communications Commission.
Additional Preferred Qualifications Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting https://usnh-sb.peopleadmin.com/postings/62308 Percent Time Information (FTE) 1.00 Grade 10 EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
 
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Details
Posting Date 07/30/2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? No Job Category Hourly Staff (Non-Exempt) Appointment Type Regular If TERM position provide projected end date Equipment/Instruments Drivers License and Physical Requirements. Please check all items that apply. None applicable

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