ZipRecruiter

Log In

1

911 Operator Jobs in Rhode Island (NOW HIRING)

Care New England

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Answers and dispatches all emergency calls (similar to 911 ), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm manner. * Responds to Fire ...

Kent Hospital

Telecommunications Operator

Warwick, RI

$18.50 - $25.50/hr

Answers and dispatches all emergency calls (similar to 911), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm manner. * Responds to Fire ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

Answers and dispatches all emergency calls (similar to 911 ), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm manner. * Responds to Fire ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

First shift inputs daily coverage Answers and dispatches all emergency calls (similar to 911 ), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm ...

Care New England

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

First shift inputs daily coverage Answers and dispatches all emergency calls (similar to 911 ), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

First shift inputs daily coverage Answers and dispatches all emergency calls (similar to 911), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

First shift inputs daily coverage Answers and dispatches all emergency calls (similar to 911), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm ...

Care New England

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

First shift inputs daily coverage Answers and dispatches all emergency calls (similar to 911 ), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

First shift inputs daily coverage Answers and dispatches all emergency calls (similar to 911 ), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm ...

Brown University

EMS Shift Supervisor

Providence, RI · On-site

$15 - $19.25/hr

Rhode Island licensed prehospital provider with substantial 911 emergency response experience ... EVOC certification or equivalent emergency vehicle operator training. Preferred: * Advanced Life ...

Brown University

EMS Shift Supervisor

Providence, RI · On-site

$15.25 - $19.25/hr

Rhode Island licensed prehospital provider with substantial 911 emergency response experience ... EVOC certification or equivalent emergency vehicle operator training. Preferred: * Advanced Life ...

Element2 Group

Machine Operator

Lincoln, RI · On-site

$18 - $24/hr

Machine Operator - Multiple Opportunities We're hiring Machine Operators for multiple manufacturing companies and locations. If you have machine operating experience and are looking for steady ...

Element2 Group

Machine Operator

Pawtucket, RI · On-site

$22 - $24/hr

Machine Operator Job Type: Full-Time Schedule: Multiple shifts available Location: Pawtucket & East Providence Job Summary We are looking for a Machine Operator to operate and monitor production ...

The Alpha Group

Be Seen First

Machine Operator

East Providence, RI · On-site

$18 - $20/hr

Currently seeking a Machine Operator for a full-time temporary to permanent position in East Providence, RI. Responsibilities of Machine Operator: -Set-up and prepare machinery -Monitor and adjust ...

Element2 Group

Machine Operator

Pawtucket, RI · On-site

$22 - $24/hr

Machine Operator Job Type: Full-Time Schedule: Multiple shifts available Location: Pawtucket & East Providence Job Summary We are looking for a Machine Operator to operate and monitor production ...

next page

Showing results 1-20

All Jobs911 Operator Jobs911 Operator Jobs in Rhode Island

911 Operator information

See Rhode Island salary details

$22

$26

$31

How much do 911 operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for 911 operator in Rhode Island is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $24.95 and $28.27 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete training provided by the hiring agency. Strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols are essential for the role.

How long does it take to become a 911 operator?

Becoming a 911 operator typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need a high school diploma or equivalent, pass background checks, and may need to obtain certifications such as Emergency Medical Dispatch (EMD) or Emergency Telecommunicator Certification. Ongoing training is often provided to develop communication skills and familiarity with dispatch systems.
More about 911 Operator jobs

What are popular job titles related to 911 Operator jobs in Rhode Island?

For 911 Operator jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching 911 Operator jobs in Rhode Island look for?

The top searched job categories for 911 Operator jobs in Rhode Island are:

What cities in Rhode Island are hiring for 911 Operator jobs?

Cities in Rhode Island with the most 911 Operator job openings:

What are popular job titles related to 911 Operator jobs in RI?

For 911 Operator jobs in RI, the most frequently searched job titles are:

911 Operator jobs near you
Infographic showing various 911 Operator job openings in Rhode Island as of August 2026, with employment types broken down into 46% Full Time, 51% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $54,998 per year, or $26.4 per hour.

Telecommunications Operator

Warwick, RI • On-site

Care New England
Health Care and Social Assistance • 1 - 5K employees

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

345th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by parents

Learn more about Care New Englandexternal

$18.50 - $25.50/hr

Per diem

Posted 8 days ago

Job description

Primary Function
Responsible for receiving and dispatching 250-350 calls in an efficient and courteous manner, for the Hospital and MEDNET Answering Service. Must have genuine interest and empathy in meeting the needs of our patients, visitors and staff. Must demonstrate the ability to work well under pressure and be flexible to schedule changes to meet department needs. Computer skills are required.
Responsibilities
  • Greets/ visitors on the phone and in person in a professional, prompt and courteous manner.
  • Dispatches calls in a professional, prompt, accurate and courteous manner.
  • Refers to �department on-call� lists to provide accurate information upon request...
  • Updates AMION & MEDNET changes as they occur during shift. First shift inputs daily coverage
  • Answers and dispatches all emergency calls (similar to �911�), codes, elevator alarms, and emergency stat calls promptly and accurately in one ring or less in a calm manner.
  • Responds to Fire Department and 800 MHz radio. Utilizes walkie-talkies as specified in accounts. Demonstrates excellent interpersonal skills with affiliated departments, staff, patients and other outside contacts. Maintains emphasis on excellent customer service.
  • Distributes A/V equipment as requested and assures the employee signs in/out. Checks equipment upon return to assure wire/cords, etc. is in place.
  • Provides pager management assistance on all shifts. Replacement of pagers, batteries, troubleshooting, etc.
  • Maintains quality records/tickets in accounts in collaboration with the clients.
  • Performs all other related duties as assigned.

Job Qualifications and Specifications
A High School diploma or equivalent is required.
AMION on-call scheduling, customer service and answering service knowledge is a plus.
Reliable, well-groomed and a team-player.
Ability to work in a fast-paced environment.
Exceptional interpersonal skills with the ability to display patience.
Clear communication skills (written and verbal) using positive language, while speaking in a calm and cheerful manner.
Ability to resolve potentially stressful callers� interactions.
Demonstrated excellence in the continuous handling of meticulous detail.
Excellent data entry, proofreading, spelling and typing skills.
This is a 3rd shift position, 10:30pm-6:30am, 2 nights a week
All positions, including per diem require extensive training on all shifts. Training schedule is as follows and is subject to change:
Monday-Friday 8a-2p Mon-Fri (2-3 weeks)
Monday-Friday 3p-8p (1-2 weeks)
Weekday Evening 10:30p-6:30a(1-2 nights)

What Care New England Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply