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3Rd Shift Reservations Agent Jobs (NOW HIRING)

Vacatia

Reservations Agent

Las Vegas, NV · On-site

$15.25 - $19/hr

Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to ... Timeshare, hotel, or travel agent experience strongly preferred. * Strong communication, service ...

Vacatia

Reservations Agent

Las Vegas, NV · On-site

$15.25 - $19/hr

Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to ... Timeshare, hotel, or travel agent experience strongly preferred. * Strong communication, service ...

Relais & Châteaux

Reservations Agent

Baltimore, MD · On-site

$16 - $19.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... shift * Processes all external and internal calls either by redirecting calls or assisting the ... Prior experience as a front desk/reservations agent * Property Management Software (PMS) knowledge.

New

Vacatia

Reservations Agent

Las Vegas, NV · On-site

$15.25 - $19/hr

Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to ... Timeshare, hotel, or travel agent experience strongly preferred. * Strong communication, service ...

Vacatia

Reservations Agent

Kissimmee, FL · On-site

$14.25 - $17.75/hr

Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to ... Timeshare, hotel, or travel agent experience strongly preferred. * Strong communication, service ...

Vacatia

Reservations Agent

Kissimmee, FL · On-site

$14.25 - $17.75/hr

Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to ... Timeshare, hotel, or travel agent experience strongly preferred. * Strong communication, service ...

Benchmark

Reservations Agent

Walkersville, WV · On-site

$14.25 - $18/hr

... Reservations Agent. The successful candidate for this role will have a proven track record of ... Complete shift reports when necessary. Handle all guests' special requests in a professional manner.

Valencia Hotel Group

Reservations Agent- CRO

San Antonio, TX · On-site

$16/hr

  • Medical

  • Dental

  • Life

  • PTO

Reservations Agent- CRO Hotel Valencia Reservations - San Antonio, TX 78205 Overview Salary Range ... Constantly, up to 8 hours per shift with appropriate breaks, using an adjustable office chair

Tamarack Resort

Central Reservations Agent

Donnelly, ID · On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

SUMMARY The Central Reservations Agent should be enthusiastic about working in a fast-paced sales ... Complete closing procedures required at the end of each shift. * Provide guests with accurate lift ...

HYATT Hotels

Reservations Agent

Park City, UT · On-site

$16.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Reservations Agent is responsible for handling all incoming reservation inquiries with ... Free employee meal during shift * Generous paid time off* * Tuition reimbursement* * Employee stock ...

Black Desert Resort

Reservations Agent - Full-time

Ivins, UT · On-site

$15 - $17/hr

  • Medical

  • Retirement

The Reservations Agent will be the first point of contact for our guests, assisting them with ... Black Desert Resort Shift & Schedule Availability: Year-Round / Full-Time Pay Rate: $15 - 17/hour.

Grand Hyatt Deer Valley

Reservations Agent

Park City, UT · On-site

$16.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Reservations Agent is responsible for handling all incoming reservation inquiries with ... Free employee meal during shift * Generous paid time off* * Tuition reimbursement* * Employee stock ...

tamarackresort

Central Reservations Agent

Donnelly, ID · On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

SUMMARY The Central Reservations Agent should be enthusiastic about working in a fast-paced sales ... Complete closing procedures required at the end of each shift. * Provide guests with accurate lift ...

Hyatt

Reservations Agent

Park City, UT · On-site

$16.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Reservations Agent is responsible for handling all incoming reservation inquiries with ... Free employee meal during shift * Generous paid time off* * Tuition reimbursement* * Employee stock ...

Intercontinental

Reservations Agent

Cleveland, OH · On-site

$15.50 - $19.25/hr

Reservations Agent As the world's first and most global luxury hotel brand, InterContinental Hotels ... performance, shift, travel requirements, sales or revenue-based metrics, and business or ...

IHG Army Hotels

Reservations Agent

Cleveland, OH · On-site

$15.50 - $19.25/hr

Reservations Agent As the world's first and most global luxury hotel brand, InterContinental Hotels ... performance, shift, travel requirements, sales or revenue-based metrics, and business or ...

New

Kingsmill Resort

Reservations Agent $15.00

Williamsburg, VA · On-site

$14.50 - $18.25/hr

A Reservations Agent helps future guests plan their vacations by informing them about lodging ... Standing/Sitting for up to eight hours per shift * Ability to workdays, nights, weekends, holidays.

Kingsmill Resort

Reservations Agent $15.00

Williamsburg, VA · On-site

$14.50 - $18.25/hr

A Reservations Agent helps future guests plan their vacations by informing them about lodging ... Standing/Sitting for up to eight hours per shift * Ability to workdays, nights, weekends, holidays.

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All Jobs3Rd Shift Reservations Agent Jobs

3Rd Shift Reservations Agent information

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How much do 3rd shift reservations agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for 3rd shift reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a 3rd shift reservations agent?

To thrive as a 3rd Shift Reservations Agent, you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems, call center software, and basic computer applications is typically required. Strong communication, problem-solving abilities, and the capacity to stay calm under pressure are important soft skills for this role. These skills ensure efficient and accurate booking processes, high customer satisfaction, and reliable service during overnight hours.

What is the difference between 3Rd Shift Reservations Agent vs Customer Service Representative?

Aspect3Rd Shift Reservations AgentCustomer Service Representative
CredentialsBasic computer skills, reservation system trainingBasic computer skills, communication skills
Work EnvironmentNight shift, call center or office settingDay or evening shifts, call center or office setting
Industry UsageTravel, hospitality, transportationVarious industries including retail, telecom, hospitality
Search IntentNight reservations, booking supportGeneral customer support, inquiries

The main difference is that 3Rd Shift Reservations Agents focus on managing reservations during overnight hours, often in travel or hospitality sectors, while Customer Service Representatives handle a broader range of customer inquiries across multiple industries during regular hours. Both roles require strong communication skills and basic computer knowledge, but their work hours and specific responsibilities differ.

What is a 3rd shift reservations agent?

3rd shift reservations agents are customer service representatives who work overnight hours, typically handling booking requests, cancellations, and inquiries for hotels, airlines, car rentals, or other reservation-based businesses. Their primary responsibilities include providing assistance to customers during late-night or early-morning hours when regular daytime staff may not be available. This role often requires strong communication skills, the ability to work independently, and comfort with overnight schedules. Many 3rd shift agents work remotely or in a call center environment, ensuring 24/7 support for customers.

What are common challenges faced by 3rd shift reservations agents and how can they be managed?

3rd Shift Reservations Agents often work overnight hours, which can present unique challenges such as adjusting to a nocturnal schedule and managing limited immediate support from daytime supervisors. Additionally, agents may encounter a higher volume of urgent or last-minute booking requests, requiring strong problem-solving skills and the ability to remain calm under pressure. To manage these challenges, it’s helpful to establish a consistent sleep routine, utilize available communication tools to connect with team members, and develop a deep understanding of booking systems to handle requests efficiently. Employers often provide training and resources to support agents during these hours, making adaptability and self-motivation key assets for success in this role.

What skills do you need to be a 3Rd Shift Reservations Agent?

A 3rd shift reservations agent needs strong communication and customer service skills to handle inquiries effectively. Attention to detail, proficiency with reservation systems or booking software, and the ability to work independently during overnight hours are also important. Basic computer skills and the ability to remain calm under pressure are essential for success in this role.
More about 3Rd Shift Reservations Agent jobs
What cities are hiring for 3Rd Shift Reservations Agent jobs? Cities with the most 3Rd Shift Reservations Agent job openings:
What are the most commonly searched types of Reservations Agent jobs? The most popular types of Reservations Agent jobs are:
What job categories do people searching 3Rd Shift Reservations Agent jobs look for? The top searched job categories for 3Rd Shift Reservations Agent jobs are:
3Rd Shift Reservations Agent jobs near you
Infographic showing various 3Rd Shift Reservations Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Agent

Vacatia

Las Vegas, NV • On-site

$15.25 - $19/hr

Full-time

Re-posted 19 days ago

Job description

Join Vacatia and Deliver Exceptional Experiences for Owners & Guests
Location: Grandview Resort, Las Vegas, NV
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We're looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple systems and channels. If you thrive in fast-paced environments and excel at solving customer needs with warmth and precision, this is your opportunity to support our frontline commitment to excellence.
Why You'll Love Working at Vacatia
Build the Future: Support a modern, tech-enabled reservations operation leveraging Salesforce, Cloudbeds, and integrated booking platforms.
Impact That Matters: Be the first point of contact delivering a seamless, positive experience for owners, guests, and partners.
Innovation at Scale: Work with cross-functional teams and multiple systems to streamline reservations, verifications, rental agreements, and maintenance fee inquiries.
Autonomy and Ownership: Own your queue, manage high-volume communication channels, and make service decisions that directly impact the customer experience.
Culture of Growth: Join a people-first environment that values learning, collaboration, adaptability, and continuous improvement.
Your Impact
  • Manage reservation workflows by processing new bookings, exchanges, modifications, and cancellations across Salesforce, Cloudbeds, and connected platforms.
  • Support owners directly by handling maintenance fee inquiries, account questions, rental agreements, and verification processes.
  • Elevate service delivery by managing high-volume inbound/outbound calls, as well as email and message-based communication channels.
  • Ensure system accuracy by documenting updates, interactions, and reservation details within Salesforce and booking systems.
  • Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to resolve issues and secure smooth arrivals.
  • Adapt quickly during high-demand periods, supporting overflow call volume and shifting priorities with professionalism and poise.

What You Bring
  • 1+ year of experience in reservations, hospitality, customer service, travel, or related fields.Timeshare, hotel, or travel agent experience strongly preferred.
  • Strong communication, service mindset, and problem-solving abilities.
  • Ability to manage high call volume while maintaining accuracy and professionalism.
  • Comfort working in Salesforce, Cloudbeds, or similar reservation/CRM systems (preferred).
  • Bilingual English/Spanish strongly preferred.
  • High school diploma preferred.
  • Ability to multitask, learn quickly, and thrive in a fast-paced, evolving environment.

Join Us
Join us at the start of something big. If you're ready to deliver exceptional owner experiences and be a key part of our high-performing Owner Services team, we'd love to hear from you.

Apply