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Cape Resorts Jobs (NOW HIRING)

Cape Resorts Group

Front Desk Agent

Cape May, NJ · On-site

$14.25 - $18/hr

Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. * Responds to customer inquiries regarding hotel services, room rates, entertainment ...

Cape Resorts

Beverage Manager

Cape May, NJ · On-site

Beverage Management Overview: Recruit, hire and train skilled, friendly, staff to provide quality presentation of beverage service to all guests. Ensure quality and safety standards are clearly ...

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Red Jacket Resorts

Staff Accountant

South Yarmouth, MA · On-site

$55K - $65K/hr

Cape Cod's Red Jacket Resort collection is seeking a Staff Accountant to join their team. This role will provide support and assist the Director of Finance in the day-to-day financials of the resorts.

Red Jacket Resorts

Staff Accountant

South Yarmouth, MA · On-site

$59K - $78K/yr

Cape Cod's Red Jacket Resort collection is seeking a Staff Accountant to join their team. This role will provide support and assist the Director of Finance in the day-to-day financials of the resorts.

Cape Resorts Group

Dock Hand

Shelter Island, NY · On-site

Department:Rooms Position: Dock Hand Reports to: Dock Master Position Overview: Dock Hand works to ensure the safe docking of all vessels at The Pridwin's dual docks, provides excellent beach service ...

Edward Don & Company

Front Desk Agent

Pacific City, OR · On-site

$17 - $18/hr

... at Cape Kiwanda offers a true escape from the everyday. OUR CULTURE Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul ...

Red Jacket Resorts

Seasonal Server

South Yarmouth, MA

$20.80/hr

Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Server positions . Do you have a passion for serving great food and fun drinks ...

Red Jacket Resorts

Seasonal Server

South Yarmouth, MA · On-site

$20.80/hr

Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Server positions . Do you have a passion for serving great food and fun drinks ...

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How much do cape resorts jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for cape resorts in the United States is $13.37, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $15.62 per hour, depending on experience, location, and employer.

What types of career advancement opportunities are available for employees at Cape Resorts?

At Cape Resorts, employees often have access to a variety of career advancement opportunities, especially for those who demonstrate strong performance and a commitment to guest service. Internal promotions are common, and staff may progress from entry-level hospitality roles to supervisory or management positions across departments such as front office, housekeeping, food and beverage, and event planning. Additionally, Cape Resorts encourages professional development through on-the-job training, mentorship programs, and cross-departmental exposure, which can help broaden your skills and prepare you for higher-level roles. Team collaboration is highly valued, and those who actively contribute to a positive work environment often find pathways for long-term growth within the organization.

What are the key skills and qualifications needed to thrive at Cape Resorts, and why are they important?

To thrive at Cape Resorts, you generally need experience in hospitality, excellent customer service skills, and relevant educational background in hotel or resort management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is often required. Outstanding interpersonal skills, problem-solving abilities, and a strong work ethic help individuals stand out in guest-facing roles. These skills and qualities are crucial for delivering exceptional guest experiences and maintaining the high standards expected in the hospitality industry.

What is the difference between Cape Resorts vs Hotel Front Desk Agent?

AspectCape ResortsHotel Front Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentResort settings, outdoor activities, guest servicesHotel lobby, front desk, guest check-in/out
Industry UsageResort and hospitality industry, multiple amenitiesHotel industry, guest service focus

While both roles involve guest interaction and customer service, Cape Resorts typically refers to a broader hospitality operation including multiple amenities and outdoor activities, whereas a Hotel Front Desk Agent primarily handles guest check-in, check-out, and inquiries at a hotel front desk. The roles overlap in customer service skills but differ in scope and work environment.

What are Cape Resorts and what types of jobs are available there?

Cape Resorts is a hospitality company that owns and operates a collection of boutique hotels, resorts, and restaurants, primarily located in Cape May, New Jersey, and surrounding areas. The company offers a wide range of employment opportunities across various departments, including front desk, housekeeping, food and beverage, management, spa services, and event planning. Working at Cape Resorts provides employees with the chance to be part of a dedicated team focused on delivering exceptional guest experiences in picturesque, historic settings. Job seekers can expect opportunities for career growth, training, and seasonal as well as year-round positions.
More about Cape Resorts jobs
What cities are hiring for Cape Resorts jobs? Cities with the most Cape Resorts job openings:
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Cape Resorts jobs near you
Infographic showing various Cape Resorts job openings in the United States as of July 2026, with employment types broken down into 5% As Needed, 73% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,805 per year, or $13.4 per hour.
Central Reservations Specialist

Central Reservations Specialist

Cape Resorts Group

Cape May, NJ • On-site

Other

Re-posted 18 days ago

Job description

Department: Central Reservations Office
Position: Reservations Specialist
Reports to: Vice President of Central Reservations
Position Overview:
The Reservations specialist is responsible for handling incoming reservations and informational calls for Cape Resorts' properties. They will assist guests with planning and booking reservations related to hotel, dining packages, spa services, and resort activities to convert calls to sales.
These duties may be described as, but are not limited to:
  • Professionally, patiently, and politely assist all incoming calls, regardless of their nature. At times, reservation agents are needed to assist callers sorting out issues related to their pre-/post stay. Agents are required to keep/update notes in reservations to reflect the nature of the call.
  • Accurately input hotel reservations with minimal-to-no errors.
  • Efficiently utilize all resort software systems and maintain knowledge on all room types, policies, promotions, and availability.
  • Communicate with the Front Desk regarding reservation updates and changes (within 24 hours of the arrival date)
  • Running reports to assist in ensuring compliance by the Reservations Department with any changes in sales strategy.
  • Respond to voicemail and email inquiries in a professional and timely fashion.
  • Maintain confidentiality regarding guest records, credit card information, and hotel policies in accordance with Cape Resorts Standards.
Other:
Due to the hospitality industry's cyclical nature, employees may be required to work with varying schedules to reflect the department's business needs. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees must fully comply with Cape Resorts' rules and regulations. Employees who violate company rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Required Knowledge, Skills, Abilities:
  • Strong Computer Skills - Experience using Windows-based computers and related applications.
  • Comfortable participating in meetings, both in person and via Teams software.
  • Effective communication skills - Verbal and Written.
  • Strong Data Entry Skills.
  • Ability to work under pressure.
  • Hospitality experience is preferred but not required.
  • Maestro PMS system experience is preferred but not required.
Minimum Qualifications:
  • High school diploma required, 1-2 years of college courses preferred.
  • One to two years in a public contact position.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

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