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Cape Resorts Jobs (NOW HIRING)

Cape Resorts Group

Front Desk Agent

Cape May, NJ

$14.25 - $18/hr

Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. * Responds to customer inquiries regarding hotel services, room rates, entertainment ...

Red Jacket Resorts

Seasonal Server

South Yarmouth, MA · On-site

$20.80/hr

Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Server positions . Do you have a passion for serving great food and fun drinks ...

Red Jacket Resorts

Seasonal Server

South Yarmouth, MA · On-site

$20.80/hr

Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Server positions . Do you have a passion for serving great food and fun drinks ...

Madison Resorts

Marketing Manager

Cape May, NJ

Madison Resorts currently consists of two Southern New Jersey properties in Cape May County which are Montreal Beach Resort and Madison Resort Wildwood Crest and the ever so beautiful Whispering Oaks ...

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How much do cape resorts jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for cape resorts in the United States is $13.37, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $15.62 per hour, depending on experience, location, and employer.

What types of career advancement opportunities are available for employees at Cape Resorts?

At Cape Resorts, employees often have access to a variety of career advancement opportunities, especially for those who demonstrate strong performance and a commitment to guest service. Internal promotions are common, and staff may progress from entry-level hospitality roles to supervisory or management positions across departments such as front office, housekeeping, food and beverage, and event planning. Additionally, Cape Resorts encourages professional development through on-the-job training, mentorship programs, and cross-departmental exposure, which can help broaden your skills and prepare you for higher-level roles. Team collaboration is highly valued, and those who actively contribute to a positive work environment often find pathways for long-term growth within the organization.

What are the key skills and qualifications needed to thrive at Cape Resorts, and why are they important?

To thrive at Cape Resorts, you generally need experience in hospitality, excellent customer service skills, and relevant educational background in hotel or resort management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is often required. Outstanding interpersonal skills, problem-solving abilities, and a strong work ethic help individuals stand out in guest-facing roles. These skills and qualities are crucial for delivering exceptional guest experiences and maintaining the high standards expected in the hospitality industry.

What is the difference between Cape Resorts vs Hotel Front Desk Agent?

AspectCape ResortsHotel Front Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentResort settings, outdoor activities, guest servicesHotel lobby, front desk, guest check-in/out
Industry UsageResort and hospitality industry, multiple amenitiesHotel industry, guest service focus

While both roles involve guest interaction and customer service, Cape Resorts typically refers to a broader hospitality operation including multiple amenities and outdoor activities, whereas a Hotel Front Desk Agent primarily handles guest check-in, check-out, and inquiries at a hotel front desk. The roles overlap in customer service skills but differ in scope and work environment.

What are Cape Resorts and what types of jobs are available there?

Cape Resorts is a hospitality company that owns and operates a collection of boutique hotels, resorts, and restaurants, primarily located in Cape May, New Jersey, and surrounding areas. The company offers a wide range of employment opportunities across various departments, including front desk, housekeeping, food and beverage, management, spa services, and event planning. Working at Cape Resorts provides employees with the chance to be part of a dedicated team focused on delivering exceptional guest experiences in picturesque, historic settings. Job seekers can expect opportunities for career growth, training, and seasonal as well as year-round positions.
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Cape Resorts jobs near you
Infographic showing various Cape Resorts job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 17% Part Time, 3% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,805 per year, or $13.4 per hour.
Front Desk Agent

Front Desk Agent

Cape Resorts Group

Cape May, NJ

$14.25 - $18/hr

Other

Posted 19 days ago

Job description

Department: Front Office
Position: Front Desk Agent
Reports to: Front Office Manager
Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering.
These duties may be described as, but not limited to:
  • Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information.
  • Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts.
  • Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
  • Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
  • Book reservations over the telephone and at the front desk when required.
  • Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner
  • Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service.
  • Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants.
  • Informs hotel customer about the properties services.
Required Knowledge, Skills, Abilities:
  • Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel.
  • Requires good communication skills, both verbal and written.
  • Ability to work under pressure required.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits.
Minimum Qualifications:
  • High school or equivalent education required.
  • One to two years in a public contact position.

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