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3Rd Shift Fiber Customer Support Analyst Jobs (NOW HIRING)

Product Support Analyst

Irving, TX ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Deliver consistent customer education on install requirements (inside placement, upstream of water ... Exposure to manufacturer or third-party vendor coordination * Experience contributing to knowledge ...

(Remote) Support Analyst

Virginia, IL ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

(Remote) Support Analyst

Hueytown, AL ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

(Remote) Support Analyst

New Hampshire, OH ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

(Remote) Support Analyst

Canada, KY ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

(Remote) Support Analyst

Tennessee, IL ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

(Remote) Support Analyst

Canada, KY ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

(Remote) Support Analyst

Hueytown, AL ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

(Remote) Support Analyst

Albany, NY ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

(Remote) Support Analyst

New Hampshire, OH ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

(Remote) Support Analyst

Carolina, RI ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Customer issues can span application functionality, data, integrations, environments, databases ...

New

Showing results 41-60

3Rd Shift Fiber Customer Support Analyst information

See salary details

$12

$27

$39

How much do 3rd shift fiber customer support analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for 3rd shift fiber customer support analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.

How to become a 3Rd Shift Fiber Customer Support Analyst?

To become a 3rd Shift Fiber Customer Support Analyst, candidates typically need a high school diploma or equivalent, along with technical knowledge of fiber optic networks and customer service skills. Relevant certifications, such as CompTIA Network+ or fiber optic training, can enhance prospects. Experience in technical support or telecommunications and the ability to work overnight shifts are often required.

What do 3Rd Shift Fiber Customer Support Analysts do?

A 3rd Shift Fiber Customer Support Analyst provides technical assistance and troubleshooting for fiber optic network issues during overnight hours. They monitor network performance, resolve customer inquiries, and coordinate with technical teams to ensure service continuity, often using specialized tools and maintaining detailed records of support activities.

What is the difference between 3Rd Shift Fiber Customer Support Analyst vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Fiber Customer Support Analyst3Rd Shift Network Support Technician
CredentialsTypically requires a fiber optics certification or related technical trainingRequires network certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentCustomer service-focused, troubleshooting fiber optic issuesTechnical support, network maintenance, and troubleshooting
Industry UsageTelecommunications, internet service providersTelecommunications, data centers, network providers

The 3Rd Shift Fiber Customer Support Analyst primarily handles customer inquiries and troubleshooting related to fiber optic services, focusing on customer satisfaction. In contrast, the 3Rd Shift Network Support Technician deals with network infrastructure, performing technical maintenance and resolving network issues. Both roles require technical certifications and are essential in telecommunications, but they differ in daily tasks and focus areas.

What are the most commonly searched types of Fiber Customer Support Analyst jobs?

The most popular types of Fiber Customer Support Analyst jobs are:

What job categories do people searching 3Rd Shift Fiber Customer Support Analyst jobs look for?

The top searched job categories for 3Rd Shift Fiber Customer Support Analyst jobs are:

Infographic showing various 3Rd Shift Fiber Customer Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,075 per year, or $27.9 per hour.

Infrastructure Analyst / System Support / Desktop Support / Network Analyst

Noralogic Inc

Dayton, OH โ€ข On-site

Full-time

Re-posted 28 days ago


Job description

Company Description
Mckesson
Job Description
Job Title: Infrastructure Analyst / System Support Analyst
Job Location: Dayton, OH 45458
Job Type: Fulltime/Contract
Job Description:
Minimum Requirements
2+ years applications support /system support / software support experience /desktop support
Critical Skills
The following experience is required
โ€ข Experience supporting software applications.
โ€ข Above average interpersonal and communication skills
โ€ข Above average customer facing skills
โ€ข Adept at resolving technical issues
โ€ข Able to follow documented processes
โ€ข Willingness to work in a highly structured and tightly supervised environment.
โ€ข Ability to work and prioritize well in a fast-paced, dynamic atmosphere.
Technical Support/ System Support / Software Support / Customer Support (Any one nice to have)
Additional Knowledge & Skills
โ€ข SQL experience is a plus
โ€ข Experience working within a high volume call center desirable
Education
BS degree or equivalent experience.
Physical Requirements
General Office Demands
Regards,
Ajay Kumar
Noralogic Inc
307-316-1855
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.