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3Rd Line Support Engineer Jobs (NOW HIRING)

Geotek LLC

Line Support Operator

Stewartville, MN · On-site

$20 - $27.50/hr

Description The Line Support Operator supports daily production in a fast-paced manufacturing ... Enhance the world's infrastructure with engineered composite products. Vision: Develop, acquire ...

NICE

Technical Support Engineer

Hoboken, NJ

Provide 1st, 2nd, and 3rd line engineering support for the NYC Public Safety Logging and Recording Solution. Provision, deploy, patch, and upgrade NRX/NIR Logging and Recording Solutions, including ...

ISI Enterprises

Support Engineer I

Springfield, VA · On-site

$75K - $82K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Provide first-line support for all support requests, including email troubleshooting, password ...

ASM

Engineer II, Global Product Support

Phoenix, AZ · On-site

... line support. Your work will directly impact tool performance, customer confidence, and ASM ... Partner with engineering teams by reporting design, reliability, and maintenance insights that ...

IsI Enterprises LLC

Support Engineer I

Springfield, VA · On-site

$75K - $82K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Provide first-line support for all support requests, including email troubleshooting, password ...

ASML

Technical Support Engineer - HMI

San Jose, CA · On-site

$103K - $154K/yr

As a Global Support Engineer, you will be responsible for 3rd Line hardware and software support for our HMI product line across the US and Europe. This team consists of 8 Global Support Engineers ...

NICE

Technical Support Engineer

Hoboken, NJ · On-site

Provide 1st, 2nd, and 3rd line engineering support for the NYC Public Safety Logging and Recording Solution. Provision, deploy, patch, and upgrade NRX/NIR Logging and Recording Solutions, including ...

Squire Patton Boggs

Senior Network Engineer

Denver, CO · On-site

$107K - $146K/yr

... 3rd line support for assigned technology platforms. • Serve as a project resource for technology initiatives as assigned Qualifications : Required : • Minimum of 5 years experience in server and ...

Traina Enterprises

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer will serve as the first line of technical support for the organization, ensuring ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer will serve as the first line of technical support for the organization, ensuring ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer will serve as the first line of technical support for the organization, ensuring ...

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$141K/yr

At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled. Customer Support and Experience at ...

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How much do 3rd line support engineer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for 3rd line support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a 3rd Line Support Engineer, and how can they be effectively managed?

As a 3rd Line Support Engineer, you’ll often encounter complex and escalated technical issues that require deep troubleshooting skills and specialized knowledge. Common challenges include diagnosing rare or critical system failures, managing time-sensitive incidents, and balancing multiple priorities from various departments. To manage these effectively, strong analytical skills, clear documentation practices, and proactive communication with both internal teams and external vendors are essential. Collaborating closely with 1st and 2nd line support, as well as staying current with new technologies, will help you resolve issues efficiently and contribute positively to your team's success.

What are the key skills and qualifications needed to thrive as a 3rd Line Support Engineer, and why are they important?

To thrive as a 3rd Line Support Engineer, you need advanced troubleshooting skills, deep technical knowledge in networking, server infrastructure, and operating systems, often complemented by certifications such as Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Professional (CCNP). Familiarity with ticketing systems, remote management tools, virtualization platforms, and enterprise-level monitoring software is typically required. Strong analytical thinking, effective communication, and patience are crucial soft skills for resolving complex issues and supporting colleagues. These competencies ensure swift resolution of escalated technical problems, minimize downtime, and maintain robust IT service delivery.

What is a 3rd Line Support Engineer?

A 3rd Line Support Engineer is an IT professional who handles the most complex technical issues that cannot be resolved by first or second line support teams. They are experts in their field, often specializing in specific technologies, systems, or infrastructure. Their responsibilities include troubleshooting advanced problems, performing root cause analysis, implementing long-term solutions, and often working directly with vendors or development teams. 3rd Line Support Engineers also help to create documentation and may be involved in planning or deploying new systems.
More about 3Rd Line Support Engineer jobs
What job categories do people searching 3Rd Line Support Engineer jobs look for? The top searched job categories for 3Rd Line Support Engineer jobs are:
3Rd Line Support Engineer jobs near you
Infographic showing various 3Rd Line Support Engineer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Line Support Operator

Geotek LLC

Stewartville, MN • On-site

$20 - $27.50/hr

Full-time

Posted 5 days ago

Job description

Description
The Line Support Operator supports daily production in a fast-paced manufacturing environment. Responsibilities include assembling products, assisting with production processes such as machine operating, inspecting products, and palletizing finished goods.
This role involves using hand and power tools, following work instructions, and maintaining quality standards. Team members may also assist with general production tasks across the plant as needed. Backgrounds in assembly, manufacturing, construction, or other hands-on work translate well to these roles. A strong work ethic, attention to detail, and willingness to learn are key to success.
Available Shifts:
PUPI
  • Day Shift (Monday - Thursday)
    • 5a - 3:30p
  • Night Shift (Monday - Thursday)
    • 5p - 3:30a
    • Sign On Bonus: $3500
  • Weekend Days (Friday - Sunday)
    • 5a - 5:30p
    • Sign On Bonus: $2500
  • Weekend Nights (Friday - Sunday)
    • 5p - 5:30a
    • Sign On Bonus: $2500

Pultrusion
  • Day Shift (Monday - Thursday)
    • 6a - 6:30p
  • Night Shift (Monday - Thursday)
    • 6p - 6:30a
  • Weekend Days (Friday - Sunday)
    • 6a-6:30p
  • Weekend Nights (Friday - Sunday)
    • 6p - 6:30a

Filament Winding
  • Day Shift (Monday - Thursday)
    • 6a - 4:30p
    • Sign On Bonus: $3500
  • Night Shift (Monday - Thursday)
    • 4p - 2:30a
    • Sign On Bonus: $3500
  • Weekend Days (Friday - Sunday)
    • 6a - 6:30p
    • Sign On Bonus: $3500
  • Weekend Nights (Friday - Sunday)
    • 6p - 6:30a
    • Sign On Bonus: $3500

Compensation:
GEOTEK utilizes a skill-based compensation model, with starting pay determined by a candidate's experience, transferable skills, and overall qualifications. The pay range for this position is $20.00-$27.50 per hour.
Final compensation will be determined by the hiring manager based on experience, skillset, and job-related knowledge.
Knowledge, Skills and Abilities:
  • High attention to detail, quality, productivity and safety required
  • Ability to accurately count and record in production documents
  • Able to read and write the English language
  • Mechanically-inclined and able to read a tape measure
  • Able to work productively with minimal supervision
  • Excellent communication, interpersonal, teamwork and problem solving skills are essential

Physical Work Conditions:
  • The position is located on the production floor, standing for up to 12 hours a day.
  • Work with or around power tools and chemicals.
  • Lift up to 50 pounds regularly and 75 pounds occasionally.

The physical demands described above are representative of those that must be met by an individual to successfully perform the essential functions of this job. GEOTEK is an Equal Opportunity Employer. Reasonable accommodation may be made as needed to enable individuals with disabilities to perform the essential functions of this position.
Who We Are
For over 30 years, GEOTEK has been internationally recognized for industry leading composite technologies, engineering, and service. The company has grown PUPI® into the leading global provider of fiberglass crossarms and is committed to adding and developing other market-leading composite brands for the world's infrastructure. The company was founded in 1990 to manufacture and market Common Sense Fencing and other pultruded fiberglass products. Early on GEOTEK also began producing utility composite crossarms for Pultruded Utility Products, Inc., a company it acquired in 2000 and renamed Pultruded Utility Products International (PUPI) to reflect the global opportunity for these products. PUPI (pronounced "puppy") is a brand of GEOTEK. Using proprietary processes and several patented inventions, GEOTEK manufactures and distributes engineered fiberglass composites that are used by the transmission and distribution power lines and substations. The company is well positioned for sustained growth and profitability through market expansion and new product offerings.
Our Purpose: As the global leader in composite crossarms, we aim to broaden our engineered composite products in infrastructure applications with light poles and beyond.
Mission: Enhance the world's infrastructure with engineered composite products.
Vision: Develop, acquire, and grow respected composite product brands; where each product line delivers market-leading reliability, performance, and value to global infrastructure customers.
Values:
"TRUE Values"
TEAM -we before me
RELIABLE -every day in every way
URGENT -the drive to do
ENTERPRISING -be curious
#LI-KH #INDEED

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