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3Rd Line Support Engineer Jobs (NOW HIRING)

IsI Enterprises LLC

Support Engineer I

Springfield, VA · On-site

$75K - $82K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Provide first-line support for all support requests, including email troubleshooting, password ...

ISI Enterprises

Support Engineer I

Springfield, VA · On-site

$75K - $82K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Provide first-line support for all support requests, including email troubleshooting, password ...

SOFIE

Cyclotron Engineer

Haverhill, MA · On-site

$90K - $100K/yr

Additionally, the Cyclotron-Support Engineer I is responsibility for first-line troubleshooting ... With the Facility Manager, oversee the work of all third-party contractors on equipment related to ...

SOFIE Co.

Cyclotron Engineer

Haverhill, MA · On-site

$90K - $100K/yr

Additionally, the Cyclotron-Support Engineer I is responsibility for first-line troubleshooting ... With the Facility Manager, oversee the work of all third-party contractors on equipment related to ...

SingleStore

Support Engineer

New York, NY · On-site

Provide email and live technical support to our enterprise customers, acting as the first line of ... any third-party agency or company that does not have a signed agreement with the Company.

SingleStore

Support Engineer

New York, NY · On-site

Provide email and live technical support to our enterprise customers, acting as the first line of ... any third-party agency or company that does not have a signed agreement with the Company.

SOFIE Co.

Cyclotron Engineer I

Romeoville, IL · On-site

$90K - $100K/yr

Additionally, the Cyclotron-Support Engineer I is responsibility for first-line troubleshooting ... With the Facility Manager, oversee the work of all third-party contractors on equipment related to ...

SOFIE

Cyclotron Engineer I

Romeoville, IL · On-site

$90K - $100K/yr

Additionally, the Cyclotron-Support Engineer I is responsibility for first-line troubleshooting ... With the Facility Manager, oversee the work of all third-party contractors on equipment related to ...

IsI Enterprises LLC

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Provide first-line support for all support requests, including email troubleshooting, password ...

ISI Enterprises

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

As a Support Engineer, you will play a critical role in delivering top-notch technical support ... Provide first-line support for all support requests, including email troubleshooting, password ...

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How much do 3rd line support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 3rd line support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a 3rd line support engineer, and how can they be effectively managed?

As a 3rd Line Support Engineer, you’ll often encounter complex and escalated technical issues that require deep troubleshooting skills and specialized knowledge. Common challenges include diagnosing rare or critical system failures, managing time-sensitive incidents, and balancing multiple priorities from various departments. To manage these effectively, strong analytical skills, clear documentation practices, and proactive communication with both internal teams and external vendors are essential. Collaborating closely with 1st and 2nd line support, as well as staying current with new technologies, will help you resolve issues efficiently and contribute positively to your team's success.

What are the key skills and qualifications needed to thrive as a 3rd line support engineer?

To thrive as a 3rd Line Support Engineer, you need advanced troubleshooting skills, deep technical knowledge in networking, server infrastructure, and operating systems, often complemented by certifications such as Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Professional (CCNP). Familiarity with ticketing systems, remote management tools, virtualization platforms, and enterprise-level monitoring software is typically required. Strong analytical thinking, effective communication, and patience are crucial soft skills for resolving complex issues and supporting colleagues. These competencies ensure swift resolution of escalated technical problems, minimize downtime, and maintain robust IT service delivery.
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3Rd Line Support Engineer jobs near you
Infographic showing various 3Rd Line Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Packager 2 - Line Support - 3rd Shift

Oberto Snacks Inc

Kent, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Oberto Snacks rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

57th of 436 rated food and drinks producers

Job description

Fuel Your Career with Oberto Snacks!

Position: Packager 2, Line Support, 3rd Shift

Type: Full-Time

Location: Onsite - Kent, WA

If you’re looking for a dynamic workplace with exciting opportunities, consider joining Oberto Snacks, Inc.

Here’s why you should apply:

Innovative Environment:

  • At Oberto, we thrive on innovation. Be part of a team that constantly pushes boundaries and creates unique snack experiences.

Quality-Driven Culture:

  • We’re passionate about delivering top-notch products. Join us if you’re committed to excellence and quality.

Team Collaboration:

  • Our collaborative work environment fosters creativity and teamwork. You’ll collaborate with talented individuals across various functions.

Career Growth:

  • Oberto offers growth opportunities. Whether you’re starting your career or seeking advancement, we’ve got you covered.


OBERTO HISTORY & MISSION:

Founded in Seattle by Constantino Oberto in 1918, Oberto Snacks Inc’s future is brighter than ever. With its growing portfolio of brands, each with its own mission, purpose and army of passionate fans, Oberto continues to be one of the nation’s leading and most innovative meat snacks companies. Employing more than 700 food professionals, Oberto’s mission is to empower people to make better choices for a healthier and happier life. As a part of that mission, we strive to provide innovative, delicious, healthy, and convenient protein-packed snacks.


ABOUT THE POSITION:

The Oberto team has an opening for the critical position of Packager 2, Line Support for 3rd shift. Packager 2, Line Support is responsible for providing materials and supplies as a support function of the packaging lines. This ensures a smooth supply flow to finished product areas and achievement in meeting production schedules.

SCHEDULE: Monday – Friday 11:00pm – 7:30am, with occasional overtime when needed.


WAGE: Hourly rate for this position is $18.50 per hour, plus $1.00 per hour for shift differential.


PRIMARY RESPONSIBILITIES:

  • Provide packaging supply lines with packaging materials and work in process.
  • Complete all system transactions including transferring materials into and out of packaging work centers, clearing work centers at end of run and end of week, and investigating discrepancies.
  • Monitor supplies of finished products and communicate with leadership.
  • Pull finished goods from lines and shrink wrap/label to prepare for distribution.
  • Un-box and stage necessary supplies and/or product.
  • Empty cardboard and garbage from the packaging room.
  • Keep lines stocked with wash supplies, including but not limited to gloves, towels, hand sanitizer, and soap.
  • Change the footbaths.
  • Open product and load into devices to be unloaded into packaging machinery.
  • Assist with printing labels for the machine operators.
  • Record quality and production data.
  • Encourage safety by insisting on safe behaviors, clean organized working environment, and by following good GMP practices.

QUALIFICATIONS:

  • High school education or equivalent (minimum)
  • Experience in packaging processes, including related system input requirements (1 + years preferred, food manufacturing industry experience preferred).
  • Experience with packaging equipment such as tape and labeling machines (preferred).
  • Must have or adequately develop working knowledge of Food Safety and Regulatory business standards, practices, policies, procedures and state and federal laws and regulations including but not limited to HACCP, GMP’s, SSOP’s, OSHA and Labor Laws.
  • Familiarity with HACCP (OJT).
  • SQF preferred.
  • Other Food Safety, Quality, Technical, and Regulatory Training as needs determine appropriate.
  • Understanding and compliance with all GMPs (OJT).
  • Understanding and compliance with all personal safety rules (OJT).
  • Position requires an understanding of food safety, quality, and SQF fundamentals provided through annual in-house and on the job training.
  • Good math skills, legible written skills, and verbal communication ability.
  • Computer proficient.
  • Able to understand and follow instructions.
  • Proven ability to analyze situations and make appropriate decisions.
  • Ability to organize and coordinate many activities.
  • Ability to work with other people in a cooperative manner.
  • Ability to use discretion/judgment.
  • Ability to meet deadlines.
  • Perform basic Math, including counting and understanding weights.
  • Ability to speak, read, write and understand English.
  • Ability to work cooperatively with others as well as independently to accomplish team goals.

PHYSICAL REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work environment is that of a processing environment. This employee regularly works with hazardous machinery, materials, chemicals, wet floors and with wet equipment. This employee regularly works around high voltage, hot water, and steam

  • Ability to frequently sit, stand, walk, stoop, kneel, crouch, and crawl
  • Physical work includes climbing stairs, pulling hoses, etc.
  • Willing to work in a various-temperature environment
  • Ability to handle heavy objects safely and with proper body mechanics. Frequently lift and/or move up to 50 pounds and routinely maneuver/move a pallet (with a pallet jack) that weighs up to 800 lbs.
  • Ability to frequently talk, hear, and smell
  • Ability to frequently reach with hands and arms; use hands to finger, handle or feel objects, tools, or controls
  • Vision abilities required by this job include close vision, distance vision and the ability to adjust focus

Duties and responsibilities described are not comprehensive and additional tasks may be assigned from time to time as necessary. Roles and responsibilities typically evolve over time, reflecting the growth and maturity of the business.

ABOUT OBERTO: We offer a creative, diverse, and inclusive workplace environment. We are committed to rewarding our teammates for their hard work, enthusiasm, and professional excellence.

BENEFITS:

  • Excellent benefits including medical, dental, vision, prescription coverage, short term and long-term disability, life insurance and wellness program, Flex spending account.
  • 401K Plan with a generous company match
  • 10 Paid holidays, generous paid time off, and paid sick leave.
  • Employee Stock Ownership Plan Oberto with contribution match.

EXTRA BENEFIT:

  • Tuition Reimbursement, and career growth opportunities
  • Discount commuter benefits
  • Safety Shoe program, and Safety Glasses program
  • Paid Jury Duty, and Bereavement Leave
  • Employee Assistance Program
  • Legal Services and Pet Insurance
  • Employee Referral Program
  • Service Award Recognition program, and Employee Recognition program
  • Matching Charity Donations
  • Pet Insurance
  • Oberto Product Discounts
  • Basic membership reimbursement to Costco or Sam’s Club.
  • First-class onsite fitness center

Ready to Join Our Snack-Tastic Team? Apply Now!

Oberto Snacks is committed to a diverse and inclusive workplace. Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. Oberto Snacks is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veterans’ status, disability, age, or other legally protected status. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at (253) 437-6100 or by applying directly on our website at www.oberto.com/careers.com

EEO/E-Verify Statements: Oberto Snacks, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. Oberto Snacks, Inc. participates in the E-Verify program.

**Please note, we do not engage with outside recruiters. All recruitment processes are managed internally by our Talent Acquisition team. Thank you.



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