10 of the Most Popular Types of Help Desk Engineer Jobs in 2026

See what kind of roles similar to Help Desk Engineer jobs are hiring now

Top Types Of Help Desk Engineer Jobs

• Help Desk Technician

  Salary range: $40,000 - $54,000

  A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

• Remote Helpdesk

  Salary range: $40,000 - $54,000

  Remote Helpdesk is a common job search query. Most salaries for Remote Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are lots of open positions nationwide for Remote Helpdesk job searches hiring now on ZipRecruiter.

• Entry Level It Help Desk

  Salary range: $40,000 - $54,000

  Entry Level It Help Desk is a popular job search query. Most salaries for Entry Level It Help Desk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Entry Level It Help Desk job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• It Support Engineer

  Salary range: $50,500 - $76,000

  It Support Engineer is a common job search query. Most salaries for It Support Engineer jobs pay between $50,500 (25th percentile) and $76,000 (75th percentile) annually. Currently, there are not many open positions nationwide for It Support Engineer job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• No Experience It Help Desk

  Salary range: $40,000 - $54,000

  No Experience It Help Desk is a typical job search query Most salaries for No Experience It Help Desk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Currently, there are not many open positions nationwide for No Experience It Help Desk job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote Help Desk Technician

  Salary range: $40,000 - $54,000

  Remote Help Desk Technician is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Help Desk Technician jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are lots of open positions nationwide for Remote Help Desk Technician job searches hiring now on ZipRecruiter.

• Desktop Support

  Salary range: $40,500 - $51,500

  A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

• Desktop Support Engineer

  Salary range: $43,000 - $64,000

  A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

• Helpdesk

  Salary range: $40,000 - $54,000

  Helpdesk is a popular job search query. Most salaries for Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. You’ll find many open positions nationwide for Helpdesk job searches hiring now on ZipRecruiter.

• Entry Level Help Desk

  Salary range: $40,000 - $54,000

  Entry Level Help Desk is a popular job search query. Most salaries for Entry Level Help Desk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Entry Level Help Desk job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.