10 of the Most Popular Types of Customer Service Analyst Jobs in 2026

See what kind of roles similar to Customer Service Analyst jobs are hiring now

Top Types Of Customer Service Analyst Jobs

• Analyst

  Salary range: $57,500 - $90,000

  Analysts work in many different industries and specialties. They plan, organize, define, identify and interpret opportunities for improvement in many areas. They analyze information in business, data, research, and finance to integrate a better model or process to facilitate greater returns and smoother operations.

• Customer Success Analyst

  Salary range: $67,500 - $95,500

  Customer Success Analyst is a typical job search query Most salaries for Customer Success Analyst jobs pay between $67,500 (25th percentile) and $95,500 (75th percentile) annually. Take a look at the variety of open positions nationwide for Customer Success Analyst job searches hiring now on ZipRecruiter.

• Call Center Quality Assurance

  Salary range: $41,000 - $50,000

  Call Center Quality Assurance is a common job search query. Most salaries for Call Center Quality Assurance jobs pay between $41,000 (25th percentile) and $50,000 (75th percentile) annually. There are plenty of open positions nationwide for Call Center Quality Assurance job searches hiring now on ZipRecruiter.

• Service Desk Analyst

  Salary range: $41,000 - $56,000

  Service Desk Analyst is a popular job search query. Most salaries for Service Desk Analyst jobs pay between $41,000 (25th percentile) and $56,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Service Desk Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Operations Analyst

  Salary range: $50,000 - $84,000

  An operations analyst plays an important supporting role in the operations of an organization by researching, analyzing and evaluating how well an organization is performing at a macro level. You are a highly skilled individual with strong problem-solving skills and qualifications. You may have career experience with a number of industries in which the interrelated performance of specific teams is critical to overall success, as in manufacturing facilities, retail locations, and computer data centers. As part of your job, you gather information by monitoring work activity, interviewing employees, and measuring systems output. You create reports with this information to better equip management staff with vital operations data, helping to steer systems-level decision making.

• Financial Analyst

  Salary range: $70,000 - $110,500

  Financial analysts provide guidance to clients about their investments. They evaluate the market and stock performance, considering present and previous economic data. Then they create forecasts and reports to make suggestions to clients. To work in this profession, you must have strong interpersonal skills, an analytical mind, and demonstrated experience in financial planning and investments.

• Remote Customer Experience Analyst

  Salary range: $67,500 - $95,500

  Remote Customer Experience Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Customer Experience Analyst jobs pay between $67,500 (25th percentile) and $95,500 (75th percentile) annually. You’ll find many open positions nationwide for Remote Customer Experience Analyst job searches hiring now on ZipRecruiter.

• Application Support

  Salary range: $105,000 - $205,000

  Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

• Call Center Analyst

  Salary range: $45,000 - $83,000

  A call center analyst evaluates a customer service call center to help increase quality, efficiency, and customer satisfaction. These professionals specialize in spotting trends, weaknesses, and opportunities for improvement. As a call center analyst, your job duties include tracking and examining call flow, calling patterns, established quality assurance levels, and the rate of call abandonment. You may also interview employees, schedule shifts, prepare reports based on your analysis, and recommend solutions to management.

• Remote Call Center Analyst

  Salary range: $45,000 - $83,000

  Remote Call Center Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Call Center Analyst jobs pay between $45,000 (25th percentile) and $83,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Remote Call Center Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.