Job Summary:
JPMorganChase is a leading financial services firm dedicated to helping households and small businesses achieve their financial goals. The Senior Product Delivery Associate within the Data Platforms organization will manage the delivery of self-service capabilities, ensuring features are delivered efficiently and user experiences are prioritized.
Responsibilities:
• Manage delivery of features from discovery through design, development, release — in partnership with engineering and cross-functional teams.
• Focus on streamlining onboarding, resource management, and user interaction with data platforms such as Snowflake, Info1, AWS Data Lake and Cassandra across API, UI, and AI Agent channels.
• Ensure release readiness including stakeholder alignment, documentation, adoption tracking, and post-release follow-through based on user feedback.
• Maintain the product backlog for assigned capabilities, ensuring work is prioritized, well-refined, and clearly scoped to support predictable delivery.
• Solicit requirements from stakeholders, translating them into epics, user stories, and acceptance criteria that engineering partners can readily act on.
• Produce low-fidelity wireframes and workflow sketches to align stakeholders and engineering on requirements, reducing ambiguity and accelerating delivery.
• Map and document end-to-end user journeys across API, UI, and AI Agent channels to ensure a cohesive experience.
• Support product discovery efforts including user interviews, workflow observation, and feedback synthesis to inform delivery priorities and design decisions.
• Advocate for user experience quality across all interfaces, contributing to shared design patterns and consistency across channels.
• Measure and report on adoption and effectiveness, using data and user feedback to support iterative refinement and continuous product improvement.
Qualifications:
Required:
• Bachelor's degree in computer science, Information Systems, Data Engineering, or related field (or equivalent experience).
• 5+ years in product delivery or related roles with ownership of features from discovery through release.
• Experience managing delivery across highly technical engineering teams, writing epics, user stories, and acceptance criteria, and supporting iterative delivery processes.
• Ability to produce clear, low-fidelity wireframes or mockups. Familiarity with Figma, design systems, or shared component libraries.
• Experience supporting discovery activities such as user interviews, stakeholder workshops, or feedback synthesis. Experience partnering with UX designers.
• Strong communication, problem-solving, and attention-to-detail skills.
• Familiarity with API-first design principles and agentic AI.
• Foundational experience with Snowflake, AWS, Info1, or Data Lake technologies and Cassandra.
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.