Job Posting End Date
07-25-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The Talent Management Program Coordinator is responsible for understanding organizational talent needs and assisting in the development and delivery of programs and solutions that support business objectives. The Program Coordinator, under the oversight of the Director of Talent Management, will work with Business HR and other HR Centers of Expertise to ensure collaboration, partnership, and stakeholder satisfaction. This position is accountable for contributing to the program's effectiveness. Success should be achieved through disciplined processes and planning, robust and clear resources, comprehensive yet concise communications, and establishing and leveraging ongoing feedback mechanisms for continuous improvement.
Job Description
Essential Job Functions & Tasks
- Program and Process Support
- Ensure the assigned program(s) are in support of and alignment with business goals
- Assist in defining and, over time, refining the program's end to end process (i.e. how the program is executed and who is responsible for what)
- Monitor feedback channels and distill messages into actionable take-aways
- Make ongoing recommendations for continuous improvement, using data insights wherever possible
- Participate in program-related projects in accordance with AEP HR practices & processes
- Leverage metrics to monitor and report out on program success and effectiveness
- Administer governance models, as needed
- With manager oversight, coordinate vendor relationships, as needed
- Seek connections across Integrated Talent Management teams where possible to deliver maximum value to the organization
- Resources & Communications Support
- Build and maintain appropriate resources (Managers, Employees, BHR, CoE SOP)
- As needed, educate Business HR to support the programs and processes (e.g. training, office hours, etc.)
- Communicate program strategy, activities, and other pertinent information to targeted audiences
- This includes drafting communications and partnering with the corporate communications team, as needed
- This includes identifying most impactful communication channels and strategies
- Seek connections across Integrated Talent Management teams where possible to deliver maximum value to the organization
- Technology Support
- Assist with related systems, software, and technology platforms for assigned program(s)
- With manager oversight, work with HRIS/IT partners to ensure systems best enable programs/processes
- Participate in any and all testing activities, as needed (new system implementations, system enhancements, releases, etc.)
- Seek connections across Integrated Talent Management teams where possible to deliver maximum value to the organization
Basic Qualifications
- Education - Bachelor's degree required
- Work experience - Must have at least 5 years' experience supporting enterprise-wide programs in an HR capacity
- Must be able to independently manage work while meeting agreed upon deadlines, including multiple projects at one time
- Must have strong presentation skills
Preferred Qualifications:
- Master's degree in an HR discipline (e.g. Human Resources, Industrial Organizational Psychology, etc.) preferred
- Strong understanding of HR Information Systems, specifically Workday preferred
- PHR, SHRM, PMP or other related professional certifications preferred
- Experience writing enterprise-wide communications preferred
- Experience working in a CoE model preferred
Compensation Data
Compensation Grade:
SP20-006
Compensation Range:
$74,551.00 - $93,188.50
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.