As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that ...
Remote Senior Director, Product & Content Transformation
Columbus, OH · Remote
$100K - $210K/yr
The ideal candidate will drive a centralized roadmap, oversee cross-functional teams, and partner with various business units to enhance content operations using AI. A Bachelor's degree is required ...
Remote Senior Director, Product & Content Transformation
Columbus, OH · Remote
$100K - $210K/yr
The ideal candidate will drive a centralized roadmap, oversee cross-functional teams, and partner with various business units to enhance content operations using AI. A Bachelor's degree is required ...
CAS is seeking a Polymer Chemist for their Content Operations team in Columbus, Ohio. The ideal candidate will analyze and curate chemical structure data, leveraging scientific expertise and language ...
CAS is seeking a Polymer Chemist for their Content Operations team in Columbus, Ohio. The ideal candidate will analyze and curate chemical structure data, leveraging scientific expertise and language ...
Assess risks and implement controls to ensure AI-enabled content operations meet brand, legal, compliance, and customer trust standards * Prepare and deliver executive-ready updates with tradeoffs ...
Assess risks and implement controls to ensure AI-enabled content operations meet brand, legal, compliance, and customer trust standards * Prepare and deliver executive-ready updates with tradeoffs ...
Vice President, AI/SEO Content Optimization Strategy
Columbus, OH · On-site
$133K - $190K/yr
Assess risks and implement controls to ensure AI-enabled content operations meet brand, legal, compliance, and customer trust standards * Prepare and deliver executive-ready updates with tradeoffs ...
Vice President, AI/SEO Content Optimization Strategy
Columbus, OH · On-site
$133K - $190K/yr
Assess risks and implement controls to ensure AI-enabled content operations meet brand, legal, compliance, and customer trust standards * Prepare and deliver executive-ready updates with tradeoffs ...
Assess risks and implement controls to ensure AI-enabled content operations meet brand, legal, compliance, and customer trust standards * Prepare and deliver executive-ready updates with tradeoffs ...
Assess risks and implement controls to ensure AI-enabled content operations meet brand, legal, compliance, and customer trust standards * Prepare and deliver executive-ready updates with tradeoffs ...
CAS is currently seeking a Scientific Content Engineer for our Content Operations team. This position is based in Columbus, Ohio in a hybrid capacity but is open to qualified remote candidates.
CAS is currently seeking a Scientific Content Engineer for our Content Operations team. This position is based in Columbus, Ohio in a hybrid capacity but is open to qualified remote candidates.
Chemical Abstracts Service is seeking an Organometallic/Inorganic/Coordination Chemist to join their Content Operations team in Columbus, Ohio. The successful candidate will analyze and curate ...
Chemical Abstracts Service is seeking an Organometallic/Inorganic/Coordination Chemist to join their Content Operations team in Columbus, Ohio. The successful candidate will analyze and curate ...
Chemical Abstracts Service in Columbus, OH, is seeking a Polymer Chemist to join our Content Operations team. The role focuses on curating high‑quality chemical data from patents, journals, and ...
New
Chemical Abstracts Service in Columbus, OH, is seeking a Polymer Chemist to join our Content Operations team. The role focuses on curating high‑quality chemical data from patents, journals, and ...
New
Digital Content Specialist
Columbus, OH · On-site
$55K/yr
Involvement in the weekly Operations on call structure is a key requirement of this position. KEY ... Manage Content Stack app related updates * Responsible for scheduling, coordinating and maintenance ...
Digital Content Specialist
Columbus, OH · On-site
$55K/yr
Involvement in the weekly Operations on call structure is a key requirement of this position. KEY ... Manage Content Stack app related updates * Responsible for scheduling, coordinating and maintenance ...
Strategic Head of Partners - Team Lead
$161K - $268K/yr
They will work cross-functionally with sales, product, content, operations, legal, and senior leadership teams to maximize commercial outcomes and strengthen strategic partnerships. They will report ...
Strategic Head of Partners - Team Lead
$161K - $268K/yr
They will work cross-functionally with sales, product, content, operations, legal, and senior leadership teams to maximize commercial outcomes and strengthen strategic partnerships. They will report ...
Content Operations information
See salary details
$29.5K - $38.5K
2% of jobs
$38.5K - $47.6K
1% of jobs
$47.6K - $56.6K
1% of jobs
$56.6K - $65.7K
2% of jobs
$65.7K - $74.7K
2% of jobs
$74.7K - $83.8K
2% of jobs
$83.8K - $92.8K
1% of jobs
$92.8K - $101.9K
1% of jobs
$101.9K - $110.9K
1% of jobs
$110.9K - $120K
1% of jobs
$121K is the 25th percentile. Wages below this are outliers.
$120K - $129K
85% of jobs
$29.5K
$116.6K
$129K
How much do content operations jobs pay per year?
As of Jul 13, 2026, the average yearly pay for content operations in the United States is $116,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.
What are popular job titles related to Content Operations jobs? For Content Operations jobs, the most frequently searched job titles are:
What job categories do people searching Content Operations jobs look for? The top searched job categories for Content Operations jobs are:
What cities are hiring for Content Operations jobs? Cities with the most Content Operations job openings:
What states have the most Content Operations jobs? States with the most job openings for Content Operations jobs include:
What are the most commonly searched types of Content Operations jobs? The most popular types of Content Operations jobs are:
Full-time
Re-posted 24 days ago
Job description
Job Summary:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely delivery while collaborating with various teams.
Responsibilities:
• Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices.
• Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.
• Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.
• Draft clear and concise content to communicate complex concepts effectively.
• Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.
• Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
Qualifications:
Required:
• 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field
• Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences
• Advanced skills in written and verbal communication, ensuring clarity in all messaging
• Highly organized and detail-oriented with project management experience
Preferred:
• Proficiency in using content management systems (HTML knowledge is a plus)
• Interest and familiarity with AI and LLMs
• Ability to manage diverse stakeholder feedback
• Experience adhering to style guides and design system guidance
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely delivery while collaborating with various teams.
Responsibilities:
• Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices.
• Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.
• Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.
• Draft clear and concise content to communicate complex concepts effectively.
• Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.
• Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
Qualifications:
Required:
• 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field
• Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences
• Advanced skills in written and verbal communication, ensuring clarity in all messaging
• Highly organized and detail-oriented with project management experience
Preferred:
• Proficiency in using content management systems (HTML knowledge is a plus)
• Interest and familiarity with AI and LLMs
• Ability to manage diverse stakeholder feedback
• Experience adhering to style guides and design system guidance
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.