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Content Operations Jobs in Ohio (NOW HIRING)

Saksoft

Sitecore Content Hub Developer

Cincinnati, OH

$96K - $118K/yr

... operations under a Build-Run model Key Responsibilities Build Development Configure the Content Hub data model content asset types metadata schemas taxonomies relationships variants and templates ...

Truth For Life

Content Coordinator

Chagrin Falls, OH · On-site

Mission The mission of the Content Coordinator is to support key stakeholders and content creators ... Committed to high quality, high producing, lean operation * Judgment/Decision Making : Equally ...

Truth For Life

Content Coordinator

Chagrin Falls, OH · On-site

Mission The mission of the Content Coordinator is to support key stakeholders and content creators ... Committed to high quality, high producing, lean operation * Judgment/Decision Making : Equally ...

Truth For Life

Content Coordinator

Chagrin Falls, OH

Mission The mission of the Content Coordinator is to support key stakeholders and content creators ... Committed to high quality, high producing, lean operation * Judgment/Decision Making : Equally ...

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All JobsContent Operations JobsContent Operations Jobs in Ohio

Content Operations information

See Ohio salary details

$28K

$110.9K

$122.6K

How much do content operations jobs pay per year?

As of Jun 11, 2026, the average yearly pay for content operations in Ohio is $110,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,900.00 and $121,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Content Operations position, and why are they important?

To thrive in a Content Operations role, you need a solid understanding of content management systems (CMS), workflow optimization, and editorial processes, often paired with a degree in communications, marketing, or a similar field. Familiarity with tools such as WordPress, Asana, Jira, and analytics platforms like Google Analytics is common, and Agile methodology certifications can be beneficial. Strong organizational skills, attention to detail, and effective collaboration and communication are essential soft skills for streamlining content production. These competencies ensure content is produced efficiently, aligns with strategic goals, and maintains high quality across multiple channels.

What does a typical day look like for someone working in Content Operations?

A typical day in Content Operations often involves coordinating content calendars, tracking the progress of multiple projects, and ensuring that assets move smoothly through review and publication workflows. You’ll work closely with writers, editors, designers, and marketing teams to address bottlenecks and maintain consistent quality and timelines. Monitoring analytics, updating documentation, and troubleshooting any content management system issues are also common tasks. Collaboration and proactive communication are key, as you'll be the bridge between creative and technical teams, helping to keep all content initiatives aligned and on schedule.

What is a Content Operations job?

A Content Operations job focuses on managing the processes, tools, and workflows that enable efficient content creation, distribution, and optimization. It involves coordinating teams, maintaining content governance, streamlining workflows, and ensuring content meets quality and brand standards. This role typically works closely with content creators, marketers, and technology teams to improve efficiency and scalability. Strong organizational, analytical, and communication skills are essential for success in this position.

What are the most commonly searched types of Content Operations jobs in Ohio? The most popular types of Content Operations jobs in Ohio are:
What are popular job titles related to Content Operations jobs in Ohio? For Content Operations jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Content Operations jobs in Ohio look for? The top searched job categories for Content Operations jobs in Ohio are:
Content Operations jobs near you
Infographic showing various Content Operations job openings in Ohio as of June 2026, with employment types broken down into 68% Full Time, 22% Part Time, and 10% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $110,866 per year, or $53.3 per hour.
Content Operations Associate - Ask JPMC

Content Operations Associate - Ask JPMC

JPMorgan Chase & Co

Columbus, OH • On-site

Full-time

Medical, Retirement

Posted 23 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 468 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that specialists use to answer questions and resolve cases. You'll be involved in the end-to-end lifecycle of content, streamlining production, scheduling, and distribution workflows to ensure quality, consistency and timely delivery.  

You will collaborate with HR and Chief Administrative Office (CAO) subject matter experts to understand and simplify processes and policies into streamlined, easy-to-digest content. You'll be responsible for ensuring content is AI-ready across a range of topics including pay, benefits, hiring and onboarding.

At the Associate level, demonstrate your proficiency in core content craft and delivery skills, while continuously developing your expertise in these and other design areas. Your work will have an impact on enhancing employee experience and building confidence in our products and services. 

Job responsibilities 

  • Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices. 
  • Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services. 
  • Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines. 
  • Draft clear and concise content to communicate complex concepts effectively. 
  • Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines. 
  • Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy. 

Required qualifications, capabilities, and skills 

  • 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field 
  • Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences 
  • Advanced skills in written and verbal communication, ensuring clarity in all messaging 
  • Highly organized and detail-oriented with project management experience

Preferred qualifications, capabilities, and skills 

  • Proficiency in using content management systems (HTML knowledge is a plus) 
  • Interest and familiarity with AI and LLMs  
  • Ability to manage diverse stakeholder feedback 
  • Experience adhering to style guides and design system guidance 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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