... VERTIV BEHAVIORS * Own it * Act with urgency * Foster a customer-first mindset * Think big and ... VRT) brings together hardware, software, analytics and ongoing services to enable its customers ...
105 Vertiv Customer Service Jobs Hiring Near You
... VERTIV BEHAVIORS * Own it * Act with urgency * Foster a customer-first mindset * Think big and ... VRT) brings together hardware, software, analytics and ongoing services to enable its customers ...
Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this ...
Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this ...
Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this ...
Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this ...
Equipment Installer I
El Paso, TX · On-site
$18.25 - $25/hr
Promote transparent & open communication About Vertiv Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run ...
Equipment Installer I
El Paso, TX · On-site
$18.25 - $25/hr
Promote transparent & open communication About Vertiv Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run ...
HVM - Service Center Manager - Baltimore, MD
Baltimore, MD · On-site
$128K - $160K/yr
This Service Center Manager will provide business, managerial, and technical direction to our ... Customer Focus Operational Excellence Innovation Financial Strength VERTIV BEHAVIORS Own it Act ...
HVM - Service Center Manager - Baltimore, MD
Baltimore, MD · On-site
$128K - $160K/yr
This Service Center Manager will provide business, managerial, and technical direction to our ... Customer Focus Operational Excellence Innovation Financial Strength VERTIV BEHAVIORS Own it Act ...
Vertiv Jobs Information
What is it like to work at Vertiv?
Vertiv is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.
As a global leader in data center and IT infrastructure, Vertiv employs a diverse team of experts in various fields, including engineering, sales, and customer support, working together to design and deliver mission-critical solutions that power the world's most complex data centers and networks.
Working at Vertiv may appeal to candidates who are passionate about technology, enjoy working in a fast-paced and collaborative environment, and are driven to make a meaningful impact in the rapidly evolving data center and IT infrastructure industry.
As a global leader in data center and IT infrastructure, Vertiv employs a diverse team of experts in various fields, including engineering, sales, and customer support, working together to design and deliver mission-critical solutions that power the world's most complex data centers and networks.
Working at Vertiv may appeal to candidates who are passionate about technology, enjoy working in a fast-paced and collaborative environment, and are driven to make a meaningful impact in the rapidly evolving data center and IT infrastructure industry.
What makes Vertiv an attractive place to work?
Vertiv is a leading global provider of critical infrastructure and power solutions, serving a wide range of industries and customers worldwide. The company offers a dynamic work environment that fosters innovation, collaboration, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop their skills in a fast-paced industry. By joining Vertiv, professionals can contribute to shaping the future of data center infrastructure and power solutions, while also enjoying opportunities for growth, professional development, and career advancement.
Do workers at Vertiv get paid breaks?
Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.
90% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.
Does Vertiv pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
At Vertiv, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Vertiv affordable enough for their workers?
Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
81% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Vertiv?
Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.
94% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.
- 46% of people with changing schedules find out their shifts one week or less ahead of time.
- 23% of people with changing schedules find out their shifts two weeks ahead of time.
- 8% of people with changing schedules find out their shifts three weeks ahead of time.
- 23% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.
Do workers at Vertiv worry about hours?
Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and April 2026.
91% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and April 2026.
Do Vertiv workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.
55% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it for Vertiv workers to change shifts?
Most people find it hard to change shifts.
87% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.
87% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it to get time off at Vertiv?
Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.
84% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.
Do Vertiv managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.
Do jobs at Vertiv spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it to take sick days at Vertiv?
Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.
Is working at Vertiv good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Vertiv feel treated with respect by their managers?
Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
73% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Vertiv get to take their breaks without interruption?
Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
67% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Vertiv?
Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
67% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Vertiv enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
40% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Vertiv recommend working with their team?
Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Vertiv?
Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
55% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Vertiv?
Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Vertiv’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Vertiv is doing?
Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Vertiv?
What are the most popular jobs at Vertiv?
What are the most popular categories at Vertiv?
Full-time
Re-posted 13 days ago
Vertiv rating
6.9
Based on 66 frontline employees who took The Breakroom Quiz
373rd of 499 rated machine equipment manufacturers
Job description
POSITION SUMMARY
A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications under the direction of senior technicians. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.
RESPONSIBILITIES
- Rely on limited experience and judgment to plan and accomplish goals
- Perform a variety of work related tasks
- Capable of working under general supervision but to a large degree independently
- Maintain certifications per Job Progression table
TECHNICAL
- Render on site and phone assistance to customers.
- Communicate with National Technical Support on equipment issues
- Perform work related tasks according to company guidelines for scheduled maintenance
- Implement Field Change Notices according to published guidelines
- Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
QUALIFICATIONS
- Minimum Job Qualifications:
- High School Diploma or GED required
- ASMET
- Valid driver's license is required
- Mechanical & Electrical aptitude
- 2+ years of hands-on electronic experience or field services.
- Training in electrical theory and technologies.
- Familiarity with electrical / electronic test equipment and fundamentals
- Must be able to read and interpret electrical line diagrams and blueprints
- Must have ability to regularly lift at least 50 pounds
- Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Standard computer skills including MS Outlook, Word, and Excel
- Foster a Customer-First Mindset
Preferred Qualifications:
- ASEET - preferred
PHYSICAL & ENVIRONMENTAL DEMANDS
- Medium Lifting (30 Ibs. - 45 Ibs.)
- Heavy Lifting (over 50 Ibs.)
- Frequent Standing
- Frequent kneeling / crawling / stooping
- Frequent bending / twisting
- Frequent climbing (stairs, ladders)
- Frequent driving (car, van, truck)
- Extreme cold (below 32*)
- Extreme heat (above 100*)
- Noise Level (Medium / High need to shout to be heard)
- Working around moving machinery (fork-lifts, tractors)
- Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
- Work outdoors (no effective protection from weather)
TIME TRAVEL REQUIRED
- 50%-80%
Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength
VERTIV BEHAVIORS
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
#LI-HR1
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.