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Staples Jobs Information

What is it like to work at Staples?

Staples is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative work environment where employees can grow and develop their skills. As a leading office supply retailer, Staples offers a dynamic work environment with various roles, from sales and customer service to logistics and IT, allowing employees to contribute to the company's mission of helping businesses of all sizes succeed. Working at Staples may appeal to individuals who are passionate about customer service, enjoy working in a fast-paced retail environment, and are looking for opportunities to develop their skills and advance their careers.

What makes Staples an attractive place to work?

Staples is a leading office supply retailer with a long history of innovation and customer service, positioning itself as a trusted partner for businesses and individuals alike. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities for professional development and skill-building through training programs and mentorship. By joining Staples, individuals can contribute to the company's mission of helping businesses of all sizes succeed, while also advancing their own careers and making a meaningful impact in the industry.

Do workers at Staples get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 67 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Staples pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

At Staples, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 160 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Staples?

Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 45 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Staples?

Only some people who work part-time get paid time off.
38% of people who work part-time say they don’t get paid time off
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Staples affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 101 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Staples?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 37% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 163 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Staples worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 169 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Staples workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 160 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Staples workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Staples?

Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Staples managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Staples spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 160 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Staples?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 183 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Staples job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Staples good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
49% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Staples feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Staples get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Staples?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Staples enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Staples recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Staples?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Staples?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Staples’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Staples is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.
What are the most popular job types at Staples?
    What are the most popular jobs at Staples?
    What are the most popular categories at Staples?
    Infographic showing various Delivery job openings at Staples in the United States as of August 2026, with employment types broken down into 44% Full Time, and 56% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

    Transportation Delivery Operations Manager

    Staples, Inc.

    San Antonio, TX • On-site

    Full-time

    Retirement, PTO

    Posted 24 days ago

    Staples rating

    5.8

    Company rating: 5.8 out of 10

    Based on 630 frontline employees who took The Breakroom Quiz

    427th of 732 rated retailers

    Job description

    Start time determined by business need. 

    Veterans encouraged to apply!

    Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

    What you'll be doing:

    • Manage the performance of a Staples Delivery Operation (SDO) location in an efficient, cost effective, and safe manner while maintaining high customer satisfaction levels.
    • Collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO's daily, weekly, and monthly customer service and financial goals.
    • Ensure all deliveries to Staples North American Delivery (NAD) customers are performed according to time, safety, efficiency, and accuracy standards.
    • Ensure the SDO operates according to budgeted guidelines.
    • Coach and manage associates to high performance standards, while recognizing individual and team successes.
    • Work in concert with the senior management team in implementation of processes and procedures to ensure continuous improvement in efficiencies.
    • Work cross channel with a required high degree of communication with the Call Centers, Fulfillment Center Managers and Sales.
    • Direct daily delivery operations, staffing and resources to accomplish delivery schedule within the assigned delivery area.
    • Ensure administrative processes so they are performed in an accurate and timely manner.
    • Develop individual associate's skills, standards and morale through training and coaching.
    • Direct, support and delegate tasks as appropriate Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary.
    • Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department's performance; compute figures to accurately plan/adjust headcount to meet department's objectives.
    • Develop and execute daily and weekly action plans to meet department SDO performance expectations.
    • Work with the Director of Delivery Operations to develop, refine, implement, and administer departmental fleet policies, procedures, and systems to provide effective service to all NAD customers and channels at the lowest cost possible.
    • Provide assistance and guidance relating to all SCC integration projects.
    • Work closely with all call center and regional Staples Advantage and Staples Enterprise Account Customer Service personnel to ensure timely notification of delivery issues to be communicated with customers.
    • Serve as a resource to other NAD operations management personnel to resolve delivery problems.
    • Guide Courier Support Operations Manager in daily duties; evaluate results and measure their effectiveness via metrics and customer service levels.
    • Assist the Driver Relations Manager of Delivery Operations.
    • Monitor and evaluate safe work practices and maintain a safe work environment.

    What you bring to the table:

    • Strong team based leadership, motivational, and development skills essential.
    • Experience managing in a high growth, multi-division, multi-million dollar company.
    • Computation/mathematical ability and reading comprehension of technical/financial materials and reports.
    • Knowledge of personal computer applications.
    • Basic English language skills (both verbal and written communications).
    • Experience and working knowledge of transportation systems and processes, productivity standards, and technology.
    • Knowledge of personal computer applications.
    • Calculable computation/mathematical ability and reading comprehension of technical/financial materials and reports.

    Qualifications:

    What's needed- Basic Qualifications:

    • 3+ years of team based leadership, motivational, and development skills
    • 3+ years managing in a high growth, multi-division, multi-million dollar company
    • Department of Transportation (DOT) Certification required

    We Offer:

    • Inclusive culture with associate-led Business Resource Groups
    • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
    • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
    Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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