Pylon

60 Pylon Customer Service Jobs Hiring Near You

What We're Looking For: * 2+ years in financial services, customer support/success or sales/BDR ... Experience with Intercom, Pylon, or similar tools a plus but not required. * Familiarity with AML ...

Customer Success Agent

San Francisco, CA · On-site +1

$55K - $70K/yr

What We're Looking For: * 2+ years in financial services, customer support/success or sales/BDR ... Experience with Intercom, Pylon, or similar tools a plus but not required. * Familiarity with AML ...

Sign Installer

Idaho Falls, ID · On-site

$20 - $30/hr

We design, manufacture, service, and install electric signs, channel letters, monument signs, pylon ... Coordinate with project managers, shop staff, customers, and other installers * Maintain a clean ...

Sign Installer

Idaho Falls, ID · On-site

$20 - $30/hr

We design, manufacture, service, and install electric signs, channel letters, monument signs, pylon ... Coordinate with project managers, shop staff, customers, and other installers * Maintain a clean ...

Maintain and Repair channel letters, pole and pylon signs, wall signs * Must be able to accurately ... Communicate with customers and general contractors Requirements of the Position · Must have State ...

Customer Experience Specialist

New York, NY · On-site

$19.50 - $24.25/hr

Own real-time customer engagement via chat, Slack, and email - maintaining high service quality and ... Experience with tools like Linear, Pylon, or Slack - or ability to learn quickly * Ability to ...

Located right here in Raleigh (on Pylon Drive), we serve communities from Cary and Apex to Wake ... Provide exceptional customer service at all times * Perform preventative maintenance * Assist ...

Own real-time customer engagement via chat, Slack, and email - maintaining high service quality and ... Experience with tools like Linear, Pylon, or Slack - or ability to learn quickly * Ability to ...

Customer Experience Specialist

Manhattan, NY · On-site

$19.50 - $24.50/hr

Own real-time customer engagement via chat, Slack, and email - maintaining high service quality and ... Experience with tools like Linear, Pylon, or Slack - or ability to learn quickly * Ability to ...

Maintain and Repair channel letters, pole and pylon signs, wall signs * Must be able to accurately ... Communicate with customers and general contractors Requirements of the Position • Must have State ...

The applicant will collaborate professionally in a team environment with our install/service department, sales, and customers. Responsibilities: * Assist with installation of monument, pylon, channel ...

... and self-service tooling that deflect repeat issues. * Resolution and Engineering Escalation ... Hands-on experience building or configuring support systems (e.g., Pylon, automated triage ...

Showing results 21-40

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Re-posted 18 days ago


Job description

About Slash
Slash is building the future of business banking, one industry at a time. We believe businesses deserve financial infrastructure tailored to how they actually operate. That's why we're creating a new category of business banking. We combine the reliability of traditional banking (high yields, competitive rewards, and comprehensive security) with industry-specific features that make businesses more efficient, more competitive, and more profitable.
Started in 2021, Slash is one of the fastest growing fintechs in the world and we power over three billion dollars a year in business purchasing across numerous industries. We're backed by some of the best investors in the world including Menlo Ventures, NEA, Y Combinator, Stanford University, and the founders of Tinder and Plaid. Slash is headquartered in San Francisco, and has a strong in-person culture.
We're growing fast and are looking for sharp, detail-oriented Customer Success Agent to join our team!
The Role:As a Customer Success Agent, you will play an important role in ensuring our customers have an excellent experience while maintaining the highest standards of compliance with our platform.
What You'll Do:
  • Handle customer success and support operations, working closely with our product, sales, and engineering teams.
  • Document and automate customer operation processes where possible.
  • Conduct customer support: Serve as a first point of contact for customer questions via phone, email, and dashboard.
  • Troubleshoot account issues, guide customers through onboarding, and resolve inquiries efficiently.
  • Review new customer onboarding applications.
  • Write FAQs and internal playbooks to make our customer experience faster and easier.
  • Managing inbound support tickets and calls with professionalism and empathy.
What We're Looking For:
  • 2+ years in financial services, customer support/success or sales/BDR experience preferred.
  • Strong attention to detail and excellent written/verbal communication skills.
  • Comfortable handling sensitive information and exercising discretion.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • Experience with Intercom, Pylon, or similar tools a plus but not required.
  • Familiarity with AML, KYB/KYC, or transaction monitoring preferred but not required (we'll train you).
  • Ability to work Day Shift - PST or EST hours (9am-6pm)
Why Join Slash:
  • Be part of a fast-growing fintech startup disrupting business finance.
  • Work closely with compliance leadership to develop in-demand skills in AML and risk operations.
  • Opportunity to grow into high-impact compliance roles as we scale.
  • On-Site or Remote opportunity!