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60 Optimum Operations Jobs Hiring Near You

Optimum

Site Reliability Engineer

Plano, TX · Hybrid

$53.25 - $70.75/hr

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... You will bridge the gap between physical hardware and modern cloud-native operations, applying ...

Optimum

Site Reliability Engineer

Bethpage, NY · Hybrid

$58.25 - $77.50/hr

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... You will bridge the gap between physical hardware and modern cloud-native operations, applying ...

Optimum

OMS Account Manager

Sedona, AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... to ensure smooth operations, branding consistency, exemplary customer experience/escalation ...

Optimum

Maintenance Supervisor

Stillwater, OK · On-site

Preferred knowledge of Local number portability, Optimum telephone transport system and how it operates and interfaces with Network Operations Center, CableData and other related systems * Knowledge ...

Optimum

OMS Account Manager

Midland, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... to ensure smooth operations, branding consistency, exemplary customer experience/escalation ...

Optimum

Enterprise Sales Account Executive

Oakland, NJ · On-site

This includes a synopsis of all conversations with Optimum Customers and Prospects. * Work with Operations to ensure customer satisfaction. * Consistently maintain a positive attitude contributing to ...

Optimum

Enterprise Sales Account Executive

Randolph, NJ · On-site

This includes a synopsis of all conversations with Optimum Customers and Prospects. * Work with Operations to ensure customer satisfaction. * Consistently maintain a positive attitude contributing to ...

Optimum

Sr Engineer Site Reliability

Bethpage, NY · Hybrid

$58.25 - $77.50/hr

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for ... You will bridge the gap between physical hardware and modern cloud-native operations, applying ...

Optimum

Sr Engineer Site Reliability

Bethpage, NY · On-site

$58.25 - $77.50/hr

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for ... You will bridge the gap between physical hardware and modern cloud-native operations, applying ...

Optimum

OMS Account Manager

San Angelo, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... to ensure smooth operations, branding consistency, exemplary customer experience/escalation ...

Optimum

OMS Account Manager

Flagstaff, AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... to ensure smooth operations, branding consistency, exemplary customer experience/escalation ...

Optimum Corp

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

Build, manage and ensure cascade of Optimum brand customer retention strategies and priorities into short- and mid-term objectives for the call center retention operations * Understand and drive the ...

Optimum

OMS Account Manager

Abilene, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... to ensure smooth operations, branding consistency, exemplary customer experience/escalation ...

Optimum

Maintenance Supervisor

Chickasha, OK · On-site

Preferred knowledge of Local number portability, Optimum telephone transport system and how it operates and interfaces with Network Operations Center, CableData and other related systems * Knowledge ...

Optimum

Manager Sales Compensation

Manhattan, NY · On-site

$103 - $169/hr

... Operations - Telecommunications - USA.NY.Long Island City-Corp More (2) Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the ...

Optimum

Enterprise Sales Account Executive

Randolph, NJ · On-site

This includes a synopsis of all conversations with Optimum Customers and Prospects. * Work with Operations to ensure customer satisfaction. * Consistently maintain a positive attitude contributing to ...

Optimum

OMS Account Manager

San Angelo, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... to ensure smooth operations, branding consistency, exemplary customer experience/escalation ...

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Optimum Jobs Information

What is it like to work at Optimum?

Optimum is a company that values innovation and customer satisfaction, fostering a collaborative and dynamic work environment. The company's team structure is designed to encourage open communication and cross-functional collaboration, with a focus on delivering high-quality services and solutions to its customers. Working at Optimum may appeal to candidates who are passionate about technology and customer-centric approaches, as the company offers opportunities for professional growth and development in a fast-paced and ever-evolving industry.

What makes Optimum an attractive place to work?

Optimum is a leading provider of telecommunications and media services, known for its commitment to delivering innovative solutions and exceptional customer experiences. The company fosters a dynamic work environment that encourages collaboration, creativity, and professional growth, with opportunities for employees to develop new skills and take on challenging projects. By joining Optimum, individuals can contribute to shaping the future of the industry and enjoy a range of benefits, including opportunities for career advancement and personal development.

Do workers at Optimum get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Optimum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

At Optimum, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Optimum affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Optimum?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Optimum worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Optimum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Optimum workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Optimum?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Optimum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Optimum spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Optimum?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Optimum good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Optimum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Optimum get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Optimum?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Optimum enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Optimum recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Optimum?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Optimum?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Optimum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Optimum is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular job types at Optimum?

    What are the most popular jobs at Optimum?

    What are the most popular categories at Optimum?

    Infographic showing various Operations job openings at Optimum in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution.

    Site Reliability Engineer

    Optimum

    Plano, TX • Hybrid

    $53.25 - $70.75/hr

    Other

    This job post has expired 1 day ago. Applications are no longer accepted.

    Optimum rating

    7.5

    Company rating: 7.5 out of 10

    Based on 54 frontline employees who took The Breakroom Quiz

    48th of 98 rated telecommunications companies

    Job description

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

      
    We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.


    If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! 

    Job Summary

    As a Site Reliability Engineer II, you will be a primary driver in the long-term management and stabilization of our Hybrid Cloud infrastructure. We maintain a permanent dual-hosting strategy, operating both Google Cloud Platform (GCP) and mission-critical On-Premises Unix/Linux footprint. You will bridge the gap between physical hardware and modern cloud-native operations, applying software engineering principles to ensure our systems are scalable, secure, and predictable across all platforms.

    The Mission: Hybrid Reliability & Stabilization

    Your mission is to unify our GCP and On-Premises environments into a single, reliable platform. Your first 12 months will focus on Stabilization and Observability. You will lead the transition away from "toil" (manual, repetitive operations) toward high-leverage automation, aggressively addressing on-prem technical debt while implementing modern SRE practices across our global data centers and cloud projects.

    Responsibilities
    • Hybrid Platform Standardization: Audit, harden, and standardize Unix (Solaris/AIX) and Linux (RHEL/Ubuntu) environments across both GCP Compute Engine and physical bare-metal servers.
    • Storage Engineering (Specialization): Architect and manage enterprise-grade SAN/NAS environments alongside GCP Cloud Storage/Persistent Disk.
      Optimize for low latency and high IOPS while ensuring all data-at-rest complies with our Annual Encryption Strategy.
    • Infrastructure Stewardship (DC Support): Serve as the engineering lead for our Eastern U.S. data centers; ensure hardware health, power redundancy, and physical security standards are enforced through code and automated checks.
    • Automation of Toil: Design and maintain robust automation pipelines (Ansible, Terraform, Python) to ensure configuration parity and eliminate drift between cloud and on-premises environments.
    • Vulnerability Management: Transition the fleet from a "vulnerable" state to a "reliable" one by establishing a sustainable, automated monthly patching cadence.
    • Unified Observability: Implement and scale a "single pane of glass" monitoring stack (Prometheus, Grafana, Loki) to provide real-time health metrics for the entire hybrid estate.
    • Incident Response & Post-Mortems: Participate in a sustainable on-call rotation. Lead Blameless Post
      Mortems for incidents involving cross-platform dependencies to ensure we "fix the system, not the person."
    Qualifications
    • Bachelor's degree in Telecommunications, Computer Engineering, or related technical field
    • 2-4 years of experience in mobile network operations or systems engineering roles
    • OS Internals: Deep proficiency in Linux (RHEL/Ubuntu) and Unix (Solaris/AIX) administration and kernel tuning
      Cloud Proficiency: Hands-on experience with GCP (IAM, VPC, Compute Engine) or equivalent public cloud providers
    • Infrastructure as Code: Proven ability to manage complex environments using Terraform and Ansible
    • Storage Protocols: Proficiency in Fiber Channel, iSCSI, and NFS. Experience with enterprise arrays (NetApp, Dell/EMC, or Pure Storage) is highly preferred
    • Software Engineering: Strong scripting ability in Python or Go to build internal tools and automation
    • Security: Strong understanding of CVE lifecycles and cryptographic standards (AES-256)

    At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

    If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

    All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

    We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

    The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

    Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.


    Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $69,615.00  - $99,450.00  / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
    We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S.  Please note that at this time, we do not provide visa sponsorship for employment.

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