OnTrac
OnTrac

35 Ontrac Operations Assistant Jobs Hiring Near You

OnTrac is hiring a Director, Hub Operations! Are you eager to join a dynamic and expanding company ... Walk the warehouse regularly to review sort efficiency and safety practices, assist as appropriate ...

OnTrac is hiring a Loss Prevention Investigator ! Are you eager to join a dynamic and expanding ... This role partners closely with HR, Operations Leadership, and Security teams to gather evidence ...

OnTrac is hiring a Loss Prevention Investigator ! Are you eager to join a dynamic and expanding ... This role partners closely with HR, Operations Leadership, and Security teams to gather evidence ...

OnTrac is hiring a Loss Prevention Investigator ! Are you eager to join a dynamic and expanding ... This role partners closely with HR, Operations Leadership, and Security teams to gather evidence ...

OnTrac is hiring a Loss Prevention Investigator ! Are you eager to join a dynamic and expanding ... This role partners closely with HR, Operations Leadership, and Security teams to gather evidence ...

Control Systems Engineer (RNO) | Reno

Reno, NV · On-site

$117.23K - $148.49K/yr

OnTrac is hiring a Control Systems Engineer in Reno! Are you eager to join a dynamic and expanding ... This role works closely with Maintenance, Engineering, Operations, and OEM partners to help ...

Control Systems Engineer (RNO) | Reno

Reno, NV · On-site

$117.23K - $148.49K/yr

OnTrac is hiring a Control Systems Engineer in Reno! Are you eager to join a dynamic and expanding ... This role works closely with Maintenance, Engineering, Operations, and OEM partners to help ...

Loss Prevention Investigator

Detroit, MI · On-site

$84K - $126K/yr

OnTrac is hiring a Loss Prevention Investigator ! Are you eager to join a dynamic and expanding ... This role partners closely with HR, Operations Leadership, and Security teams to gather evidence ...

Loss Prevention Investigator

Miami, FL · On-site

$84K - $126K/yr

OnTrac is hiring a Loss Prevention Investigator ! Are you eager to join a dynamic and expanding ... This role partners closely with HR, Operations Leadership, and Security teams to gather evidence ...

OnTrac is hiring a Loss Prevention Investigator ! Are you eager to join a dynamic and expanding ... This role partners closely with HR, Operations Leadership, and Security teams to gather evidence ...

Loss Prevention Investigator

Atlanta, GA · On-site

$84K - $126K/yr

OnTrac is hiring a Loss Prevention Investigator ! Are you eager to join a dynamic and expanding ... This role partners closely with HR, Operations Leadership, and Security teams to gather evidence ...

Control Systems Engineer (RNO) | Reno

Reno, NV · On-site

$117.23K - $148.49K/yr

OnTrac is hiring a Control Systems Engineer in Reno! Are you eager to join a dynamic and expanding ... This role works closely with Maintenance, Engineering, Operations, and OEM partners to help ...

Control Systems Engineer (RNO) | Reno

Reno, NV · On-site

$117.23K - $148.49K/yr

OnTrac is hiring a Control Systems Engineer in Reno! Are you eager to join a dynamic and expanding ... This role works closely with Maintenance, Engineering, Operations, and OEM partners to help ...

Control Systems Engineer (RNO) | Reno

Reno, NV · On-site

$117.23K - $148.49K/yr

OnTrac is hiring a Control Systems Engineer in Reno! Are you eager to join a dynamic and expanding ... This role works closely with Maintenance, Engineering, Operations, and OEM partners to help ...

Control Systems Engineer (RNO) | Reno

Reno, NV · On-site

$117.23K - $148.49K/yr

OnTrac is hiring a Control Systems Engineer in Reno! Are you eager to join a dynamic and expanding ... This role works closely with Maintenance, Engineering, Operations, and OEM partners to help ...

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OnTrac Jobs Information

What are the key skills and qualifications needed to thrive as an Operations Assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

What are some common challenges Operations Assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.

What are Operations Assistants?

Operations Assistants are administrative professionals who support the daily functions of a company’s operations. They handle various tasks such as scheduling, data entry, maintaining records, and communicating with other departments to ensure smooth workflow. Their role is crucial in helping the organization run efficiently by assisting managers and other staff with administrative and logistical tasks. Operations Assistants often work in a variety of industries and may take on additional responsibilities depending on the needs of their employer.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

Do workers at OnTrac get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.

Does OnTrac pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.

At OnTrac, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and April 2026.

Do part-time workers get paid time off at OnTrac?

Only some people who work part-time get paid time off.
36% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from OnTrac affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at OnTrac?

Most people get paid time off work.
74% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at OnTrac worry about hours?

Some people worry about getting enough hours.
61% of people report they worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.

Do OnTrac workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for OnTrac workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at OnTrac?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and April 2026.

Do OnTrac managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at OnTrac do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
91% of people report that they don’t do extra unpaid work.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at OnTrac?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a OnTrac job good for students?

Only some students say this is a good place to work if you’re studying.
58% of students report this isn’t a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at OnTrac good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at OnTrac feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at OnTrac get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at OnTrac?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at OnTrac enjoy their jobs?

Only some people enjoy their job.
49% of people report they don’t enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at OnTrac recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at OnTrac?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at OnTrac?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think OnTrac’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how OnTrac is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Infographic showing various Operations Assistant job openings at Ontrac in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Director Hub Operations

Director Hub Operations

OnTrac

Logan Township, NJ • On-site

$180K - $270K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


OnTrac rating

5.2

Company rating: 5.2 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

58th of 60 rated delivery companies


Job description

OnTrac is hiring a Director, Hub Operations!
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Location: 701 Crossroads Boulevard, Door S, Logan Township, NJ 08085
Salary: $180,000 - $270,000
Shift: Monday - Friday, 8:00am - 6:00pm (Hours subject to change based on the needs of the business)
Employment Logistics:
The Director, HUB Operations is responsible for the financial and operational performance of a 24/7 HUB facility and reports to the VP of Operations. The HUB Director leads day-to-day execution, staffing, and performance management while overseeing safety, security, SOP adherence, and overall operating standards. Most activity occurs between afternoon and midnight hours, so this role requires a consistent on-site presence during late evening and overnight periods. During peak season (November through late December), the HUB runs significantly higher volumes with continuous 24/7 coverage for a 5-6 week period, and the Director is expected to provide strong on-site leadership to support execution and employee needs.
Unpacking the Benefits:
We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.
  • Medical, Dental, and Vision insurance; HSA and FSA options
  • Life and Disability coverage (basic and voluntary)
  • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
  • Competitive benefits and 401(k) with company match
  • Referral Bonus Program - Up to $500 per referral!
  • Paid Time Off including Holiday pay
  • Employee Assistance Program & a Safe and clean work environment

The Must-Haves:
  • 7-10 years of managerial experience in logistics or a similar industry
  • Extensive knowledge of HUB terminology and operating concepts (e.g., PPH, CCP, process rate, methods)
  • Strong critical thinking skills to determine solutions to daily operational issues in a HUB environment

Your Mission in Motion:
  • Lead people operations: Manage hiring, terminations, coaching, development, performance management/discipline, staffing levels, engagement, and recognition for all facility employees.
  • Execute business plans: Partner with operations leadership to create and execute facility plans and strategies aligned to operational goals.
  • Own financial performance: Manage the facility budget and P&L performance, identifying cost-saving opportunities and actions to improve results when needed.
  • Drive cross-functional execution: Partner with support departments to meet operational needs and remove barriers to performance.
  • Improve key metrics: Identify performance gaps, build action plans, and execute against targets to improve results across the operation.
  • Plan for disruption and continuity: Anticipate scenarios that could impede success and establish practical contingency plans.
  • Oversee line haul coordination: Maintain strong partnership with the Line Haul team to support timely and effective HUB execution.
  • Lead safety and security programs: Oversee the safety program and accountability (dock safety, lockout/tagout, conveyor safety) and implement the facility security program.
  • Ensure standards and readiness: Ensure managers follow SOPs, company policies, quality standards, and safety guidelines; maintain required materials and supplies to operate safely and efficiently.
  • Stay connected to the floor: Walk the warehouse regularly to review sort efficiency and safety practices, assist as appropriate, and maintain visible, consistent on-site leadership.

Paving your way to your success:
  • You align facility priorities to business strategy, using sound business judgment to set focus and make decisions that improve results.
  • You lead change effectively, guiding teams through shifts in volume, priorities, and processes while maintaining steady execution.
  • You engage and inspire others by addressing morale issues early, listening actively, and helping teams solve problems and implement improvements.
  • You communicate clearly and consistently, keeping teams informed and using the right data to drive understanding and action.
  • You develop yourself and others, as well as holding teams accountable, building strong relationships with internal partners and maintaining confidence to speak up when adjustments are needed.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

What OnTrac employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


OnTrac logo

About OnTrac

Sourced by ZipRecruiter

OnTrac has continuously adapted to the ever-changing delivery and e-commerce landscape to ensure we always provide shorter transit times, more flexibility, and lower costs than our competitors. Thanks to this proactive approach, we’ve grown to be the first transcontinental carrier of choice for last-mile e-commerce deliveries.

Industry

Transportation and warehousing

Company size

5,001 - 10,000 Employees

Headquarters location

Mc Lean, VA, US

Year founded

1986

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