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100 Ontrac Customer Service Representative Jobs Hiring Near You

ontrac

Maintenance Technician I - Columbus

Lockbourne, OH

$26.15 - $39.23/hr

... 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in ... The salary range above represents the national range for this position. The salary range may be ...

ontrac

Maintenance Technician I - Columbus

Lockbourne, OH

$26.15 - $39.23/hr

... 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in ... The salary range above represents the national range for this position. The salary range may be ...

ontrac

Maintenance Technician I - Columbus

Lockbourne, OH · On-site

$26.15 - $39.23/hr

... 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in ... The salary range above represents the national range for this position. The salary range may be ...

ontrac

Maintenance Technician I - Columbus

Lockbourne, OH

$26.15 - $39.23/hr

... 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in ... The salary range above represents the national range for this position. The salary range may be ...

ontrac

Maintenance Technician I - Columbus

Lockbourne, OH

$26.15 - $39.23/hr

... 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in ... The salary range above represents the national range for this position. The salary range may be ...

ontrac

Maintenance Technician II - Columbus

Lockbourne, OH · On-site

$32.31 - $48.46/hr

... 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in ... The salary range above represents the national range for this position. The salary range may be ...

ontrac

Maintenance Technician II - Columbus

Lockbourne, OH · On-site

$32.31 - $48.46/hr

... 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in ... The salary range above represents the national range for this position. The salary range may be ...

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OnTrac Jobs Information

Do workers at OnTrac get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.

Does OnTrac pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

At OnTrac, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

Are part-time workers able to get health insurance from OnTrac?

Only some people who work part-time can get health insurance.
50% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2025.

Do part-time workers get paid time off at OnTrac?

Only some people who work part-time get paid time off.
40% of people who work part-time say they don’t get paid time off
Based on data from 15 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from OnTrac affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at OnTrac?

Most people get paid time off work.
73% of people say they get paid time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at OnTrac worry about hours?

Some people worry about getting enough hours.
57% of people report they worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Do OnTrac workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
66% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for OnTrac workers to change shifts?

Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at OnTrac?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do OnTrac managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at OnTrac spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at OnTrac?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a OnTrac job good for students?

Only some students say this is a good place to work if you’re studying.
58% of students report this isn’t a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at OnTrac good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at OnTrac feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at OnTrac get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at OnTrac?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at OnTrac enjoy their jobs?

Only some people enjoy their job.
49% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at OnTrac recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get enough training when they start at OnTrac?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get support to advance at OnTrac?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think OnTrac’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how OnTrac is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Ontrac?
What are the most popular categories at Ontrac?
Infographic showing various Customer Service Representative job openings at Ontrac in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution.
Linehaul Dispatch Specialist (CLSC) | Columbus

Linehaul Dispatch Specialist (CLSC) | Columbus

OnTrac

Columbus, OH • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

OnTrac rating

5.2

Company rating: 5.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

62nd of 64 rated delivery companies

Job description

OnTrac is hiring a Linehaul Dispatch Specialist in Columbus!
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Location:
OnTrac CLSC- 1260 Collings Drive, Lockbourne, OH 43137
Compensation:
The hourly pay rate for this position is $21.00 per hour.
Actual compensation will be determined based on experience, skills, internal equity, geographic location, and other job-related factors.
Shift / Schedule:
Saturday through Tuesday - 9:00am to 7:30pm
*Hours subject to change depending on business needs
Unpacking the Benefits:
Full-time hourly employees are eligible for a comprehensive benefits package, which may include:
  • Medical, dental, and vision insurance.
  • Life insurance and short and long-term disability coverage.
  • 401(k) retirement savings plan with company match.
  • Student Loan Repayment.
  • Accrued vacation, beginning on the first day of employment, with accruals up to 96 hours for the first year of employment with tenure-based increases up to 160 hours.
  • Paid sick leave*.
  • Two (2) paid floating holidays per year (available after 90 days of employment).
  • Six (6) paid company holidays.
  • Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave, subject to eligibility requirements.
  • Employee assistance, wellness, and other benefit programs.

Benefits eligibility and offerings are subject to the terms and conditions of applicable benefit plans, Company policies, and governing law.
The Must-Haves:
  • Minimum of two (2) years administrative or clerical experience, Fleet experience preferred.
  • High School Diploma is required.

Your Mission in Motion:
A summary of the key responsibilities for this role is outlined below. Additional duties may be assigned as needed to support business and operational needs.
  • Maintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program
  • Consistent and effective follow-up with facility personnel on maintenance issues
  • The daily administration of fleet maintenance records, daily processing of fleet invoices, and ensuring regulatory compliance of the OnTrac Fleet Department
  • Field telephone calls, file, and data entry
  • Maintain all fleet files and costing sheet

Paving your way to your success:
  • You exhibit excellent oral and written communication skills.
  • You can effectively present information and respond to questions.
  • You can communicate effectively and interface with many vendors and corporate employees.
  • You are able to read and apply common sense understanding to carry out written or oral instructions.
  • You can solve problems and effectively deal with problems involving a few concrete variables in standardized situations.
  • You are proficient in math and can add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • You are able to apply strict confidentiality rules to daily workload.
  • You provide feedback to facility GM's and Fleet department regarding invoices, maintenance, and compliance issues.
  • You focus on providing excellent Customer Service to Internal and External Customers.
  • You are proficient in Windows applications including Word, Excel, and Outlook.
  • You demonstrate excellent fast and accurate data entry skills.

Disclosures:
  • *Washington state employees are eligible for up to 56 hours of paid sick leave annually.
  • The hourly rate range above represents the national range for this position. The hourly rate range may be inclusive of several career levels at OnTrac, and the actual base hourly rate offered may vary depending on several factors including, but not limited to: geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.
  • Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.
  • This job posting is anticipated to remain open for at least 30 days from the date of posting.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

What OnTrac employees say

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About OnTrac

Sourced by ZipRecruiter

OnTrac has continuously adapted to the ever-changing delivery and e-commerce landscape to ensure we always provide shorter transit times, more flexibility, and lower costs than our competitors. Thanks to this proactive approach, we’ve grown to be the first transcontinental carrier of choice for last-mile e-commerce deliveries.

Industry

Transportation and warehousing

Company size

5,001 - 10,000 Employees

Headquarters location

Mc Lean, VA, US

Year founded

1986

Social media

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