Senior Client Success Manager
$110K - $120K/yr
... Navan product and integrated Premier value proposition to speak with customers about the most relevant features and functionality. * Work closely with Product and Engineering on identification ...
60 Navan Back End Engineer Jobs Hiring Near You
Senior Client Success Manager
$110K - $120K/yr
... Navan product and integrated Premier value proposition to speak with customers about the most relevant features and functionality. * Work closely with Product and Engineering on identification ...
... head of Navan Travel Marketplace. In a fast-scaling technology and product organization, our ... You will have a front-row seat to how our product and engineering decisions are made, managing the ...
... head of Navan Travel Marketplace. In a fast-scaling technology and product organization, our ... You will have a front-row seat to how our product and engineering decisions are made, managing the ...
... head of Navan Travel Marketplace. In a fast-scaling technology and product organization, our ... You will have a front-row seat to how our product and engineering decisions are made, managing the ...
... head of Navan Travel Marketplace. In a fast-scaling technology and product organization, our ... You will have a front-row seat to how our product and engineering decisions are made, managing the ...
At Navan, "It's all about the user. All of them." We're passionate about providing a seamless one ... Our engineers work closely with product managers, designers, and data scientists to build ...
At Navan, "It's all about the user. All of them." We're passionate about providing a seamless one ... Our engineers work closely with product managers, designers, and data scientists to build ...
At Navan, "It's all about the user. All of them." We're passionate about providing a seamless one ... Our engineers work closely with product managers, designers, and data scientists to build ...
At Navan, "It's all about the user. All of them." We're passionate about providing a seamless one ... Our engineers work closely with product managers, designers, and data scientists to build ...
Senior Product Manager, Payments
New York, NY · On-site
$114K - $255K/yr
... Navan's payments capabilities into new geographies, navigating regulatory and compliance requirements, local banking infrastructure, and currency exchange dynamics. * Collaborate with Engineering ...
Senior Product Manager, Payments
New York, NY · On-site
$114K - $255K/yr
... Navan's payments capabilities into new geographies, navigating regulatory and compliance requirements, local banking infrastructure, and currency exchange dynamics. * Collaborate with Engineering ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Navan is a company that provides an expense and corporate card solution aimed at simplifying expense management for finance leaders. The Mid-Market Solutions Consultant - Expense will work closely ...
Navan is a company that provides an expense and corporate card solution aimed at simplifying expense management for finance leaders. The Mid-Market Solutions Consultant - Expense will work closely ...
Navan is a company that offers an expense and corporate card solution aimed at simplifying expense management and providing finance leaders with real-time visibility and control over spending. The ...
Navan is a company that offers an expense and corporate card solution aimed at simplifying expense management and providing finance leaders with real-time visibility and control over spending. The ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Senior Program Manager, Strategy & Operations
New York, NY · On-site
$103K - $229K/yr
In this role, you will act as the connective tissue across Navan's core business functions-partnering closely with Product, Go-To-Market (GTM), Engineering, and Customer Success to drive our most ...
Senior Program Manager, Strategy & Operations
New York, NY · On-site
$103K - $229K/yr
In this role, you will act as the connective tissue across Navan's core business functions-partnering closely with Product, Go-To-Market (GTM), Engineering, and Customer Success to drive our most ...
Navan is a company offering an expense and corporate card solution that simplifies expense management for finance leaders. They are seeking a Mid-Market Solutions Consultant - Expense to scale their ...
Navan is a company offering an expense and corporate card solution that simplifies expense management for finance leaders. They are seeking a Mid-Market Solutions Consultant - Expense to scale their ...
At Navan, "It's all about the user. All of them." We're passionate about providing a seamless one ... Our engineers work closely with product managers, designers, and data scientists to build ...
At Navan, "It's all about the user. All of them." We're passionate about providing a seamless one ... Our engineers work closely with product managers, designers, and data scientists to build ...
The Navan Legal Team is looking for a versatile and business-minded attorney with 5-7 years of experience to serve as the primary legal partner for Navan's travel products and a key contributor on ...
The Navan Legal Team is looking for a versatile and business-minded attorney with 5-7 years of experience to serve as the primary legal partner for Navan's travel products and a key contributor on ...
As a Account Manager, your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building ...
As a Account Manager, your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Senior Program Manager, Strategy & Operations
New York, NY · On-site
$126K - $127K/yr
In this role, you will act as the connective tissue across Navan's core business functions-partnering closely with Product, Go-To-Market (GTM), Engineering, and Customer Success to drive our most ...
New
Senior Program Manager, Strategy & Operations
New York, NY · On-site
$126K - $127K/yr
In this role, you will act as the connective tissue across Navan's core business functions-partnering closely with Product, Go-To-Market (GTM), Engineering, and Customer Success to drive our most ...
New
Account Manager, Mid-Market
Palo Alto, CA · On-site
Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan. * Meet or exceed revenue goals. * Identify and execute against opportunities for account ...
Account Manager, Mid-Market
Palo Alto, CA · On-site
Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan. * Meet or exceed revenue goals. * Identify and execute against opportunities for account ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides ...
Navan Jobs Information
What other companies are hiring for Back End Engineer jobs?
What are the most popular jobs at Navan?
What are the most popular categories at Navan?
Senior Client Success Manager
Remote
Navan
• Traveler Accommodation • 1 - 5K employees1,001 - 5,000 employees
$110K - $120K/yr
Full-time
Posted 26 days ago
Job description
As a Senior Client Success Manager, you will act as a lead strategic partner and executive-level trusted advisor to Navan's most strategic and complex key clients. Your primary mission is to ensure their success, drive satisfaction, and maximize value throughout their lifecycle with Navan. A critical component of this role involves leading the strategic and technical migration of clients from legacy R&M technology to the Navan platform, ensuring a seamless and high-touch transition. You will cultivate deep, executive-level relationships with key program stakeholders, acting as the definitive 'voice of the customer' to prioritize adoption, retention, and long-term partnership over commercial focus.
What You'll Do:
What We're Looking For:
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$110,000-$120,000 USD
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
What You'll Do:
- Serve as the overall owner and account strategist of the client relationship, overseeing the success of the customer's complex migration journey and subsequent post-sales activities.
- Lead and direct complex, multi-stakeholder client migrations from legacy R&M technology onto the Navan platform, managing the project from initial scoping to go-live and hypercare.
- Drive product adoption, retention, and compliance by providing consultative advice and customer enablement (training for end-users and administrators).
- Strategically cultivate and maintain strong, multi-level, trusted advisor relationships with C-suite and executive stakeholders to ensure strategic alignment and drive long-term customer value.
- Conduct regular health checks, lead Quarterly Business Reviews, and spearhead Strategic Business Reviews to proactively assess customer health, satisfaction, adoption, and retention, with a strong focus on proactive risk mitigation and churn prevention.
- Act as the definitive 'Voice of the Customer' for internal teams (Product, Engineering, Sales) by prioritizing and driving strategic feedback on platform optimization, addressing product gaps, and owning complex critical escalations to resolution.
- Maintain a deep understanding of the Navan product and integrated Premier value proposition to speak with customers about the most relevant features and functionality.
- Work closely with Product and Engineering on identification/tracking of enhancement requests.
What We're Looking For:
- 12+ years of experience in Customer Success Management or Account Management within Corporate Travel Management, with a focus on client happiness and retention, preferably in the enterprise space.
- Demonstrated history of successfully providing white-glove services and managing clients, with experience serving Law firms or other professional service industries.
- Exceptional project management, organizational, and strategic problem-solving skills to navigate complex change management during migrations.
- High EQ and strong communication skills with the ability to manage change resistance and gain executive buy-in across customer program administrators and stakeholders.
- Drive for results, client-focused mindset, and high attention to detail.
- Bachelor's degree preferred or similar professional experience.
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$110,000-$120,000 USD
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
About Navan
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Palo Alto, CA, US
Year founded
2015