Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
60 Navan Operations Jobs Hiring Near You
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Senior Director of Event Travel, Navan Events
New York, NY · On-site
$110K - $160K/yr
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Senior Director of Event Travel, Navan Events
New York, NY · On-site
$110K - $160K/yr
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Senior Director of Event Travel, Navan Events
Boston, MA · On-site
$110K - $160K/yr
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Senior Director of Event Travel, Navan Events
Boston, MA · On-site
$110K - $160K/yr
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Navan Pro Consultant
New York, NY · On-site
To be responsible for the delivery of all air, rail, car rental, ferry, black car and charter reservations and to advise clients on best practice utilising R&M and Navan technology Operational ...
Navan Pro Consultant
New York, NY · On-site
To be responsible for the delivery of all air, rail, car rental, ferry, black car and charter reservations and to advise clients on best practice utilising R&M and Navan technology Operational ...
Senior Director of Event Travel, Navan Events
Palo Alto, CA · On-site
$110K - $160K/yr
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Senior Director of Event Travel, Navan Events
Palo Alto, CA · On-site
$110K - $160K/yr
Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event ...
Navan Pro Consultant
New York, NY · On-site
$35 - $38/hr
To be responsible for the delivery of all air, rail, car rental, ferry, black car and charter reservations and to advise clients on best practice utilising R&M and Navan technology Operational ...
Navan Pro Consultant
New York, NY · On-site
$35 - $38/hr
To be responsible for the delivery of all air, rail, car rental, ferry, black car and charter reservations and to advise clients on best practice utilising R&M and Navan technology Operational ...
Senior Program Manager, Strategy & Operations
New York, NY · On-site
$103K - $229K/yr
Navan is searching for a dynamic and results-driven Senior Program Manager to join our Strategy & Operations team. Reporting directly to the Director of Strategy & Operations, this is a highly ...
New
Senior Program Manager, Strategy & Operations
New York, NY · On-site
$103K - $229K/yr
Navan is searching for a dynamic and results-driven Senior Program Manager to join our Strategy & Operations team. Reporting directly to the Director of Strategy & Operations, this is a highly ...
New
Senior Program Manager, Strategy & Operations
New York, NY · On-site
$126K - $127K/yr
Navan is searching for a dynamic and results-driven Senior Program Manager to join our Strategy & Operations team. Reporting directly to the Director of Strategy & Operations, this is a highly ...
New
Senior Program Manager, Strategy & Operations
New York, NY · On-site
$126K - $127K/yr
Navan is searching for a dynamic and results-driven Senior Program Manager to join our Strategy & Operations team. Reporting directly to the Director of Strategy & Operations, this is a highly ...
New
... scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are ...
... scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are ...
... scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are ...
... scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are ...
... of Navan Expense to help drive usage and revenue from existing customers • Act as the voice of our expense customers and partner cross-functionally with product, finance, operations and ...
... of Navan Expense to help drive usage and revenue from existing customers • Act as the voice of our expense customers and partner cross-functionally with product, finance, operations and ...
... of Navan Expense to help drive usage and revenue from existing customers • Act as the voice of our expense customers and partner cross-functionally with product, finance, operations and ...
... of Navan Expense to help drive usage and revenue from existing customers • Act as the voice of our expense customers and partner cross-functionally with product, finance, operations and ...
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Senior Director of Event Travel, Navan Events
Dallas, TX • On-site
Navan
• Traveler Accommodation • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 4 days ago
Job description
About the Role
Meetings & Events for Navan Group is at a pivot point. We are evolving from siloed organizations into a unified, global "Meetings & Events" powerhouse. Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event Travel operations and people globally, and will help us build and expand our presence in new markets.
The Senior Director, Global Event Travel is the single accountable leader for Navan and Reed & Mackay's global event-air operation, encompassing both online, platform-enabled travel and offline, high-touch group-air services.
This leader will own the global strategy, operating model, and performance of Event Travel across online and offline air. They will ensure consistently excellent operational delivery, and bring online and offline teams together under one operating model. A central mandate is to expand the capabilities and adoption of Navan's event-travel platform while preserving the specialist service required for complex, high-value, and high-risk travel programs.
What you'll do
- Lead a global organization of directors, managers, team leads, travel consultants, and coordinators. Drive a High-Performance Culture that grows talent in-house and propels high performers further in their careers
- Dissolve the Reed & Mackay and Navan silos. Build a unified way of operating that makes the most of Navan technology and the Reed & Mackay expertise.
- Own service quality, commercial performance, workforce planning, operational transformation, and the partnership with Product and Engineering required to rebuild appropriate offline workflows on Navan infrastructure
- Define & implement the target state operating model for Event Travel. Outline and document the People, Processes, and Systems that deliver Event Travel to our global customer base.
- Structure a global service delivery function that utilizes globally consistent tools and processes but empowers local decision making and experience.
- Ensure our tech stack enables operational scale rather than hindering it. You aren't just a recipient of product updates; you are an agent of change for our platform and technology.
- Tell the ugly truths- you are a senior voice in the room. We expect you to present a positive, "can-do" front to the team, while being ruthlessly honest with leadership about where we are failing and what it will cost to fix it.
Success means unifying two teams operating on different tech stacks and processes into a single high performing unit. This requires a technology transformation where you partner with Navan's Flights/Air Product & Engineering teams to build the right booking tools and capabilities so that we can manage customer Event travel through Navan. Success means being close to the process and the metrics- continuously measuring and managing performance improvement so that the Event Travel team raises the bar for what client delivery looks like. Most importantly, success means a unified team working together.
What we're looking for
- 10+ years of experience managing distributed travel operations teams across spans and layers
- Commercial ownership experience: operating budget, gross margin/contribution margin, forecasting, pricing, capacity forecasting, cost-to-serve and productivity
- Track record of building Product and Operations partnerships that produced measurable improvements in automation, service, and profitability
- Data-driven and disciplined about operating performance
- Thorough knowledge of the travel industry, fares, suppliers, and markets
- Familiarity with air booking tools and fulfillment systems
- Skilled at leading through organizational and technology change
About Navan
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Palo Alto, CA, US
Year founded
2015