Technical Support Engineer Department: Engineering Employment Type: Full Time Location: US - Remote Reporting To: Dave Johnson Description Join Franklin Electric on our mission to empower communities ...
Kiongroup
60 Kiongroup Technical Support Engineer Jobs Hiring Near You
Technical Support Engineer Department: Engineering Employment Type: Full Time Location: US - Remote Reporting To: Dave Johnson Description Join Franklin Electric on our mission to empower communities ...
Technical Support Engineer
Austin, TX ยท On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Technical Support Engineer
Austin, TX ยท On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Technical Support Engineer
Sunnyvale, CA ยท On-site
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Sunnyvale, CA ยท On-site
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
New York, NY ยท On-site
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
Technical Support Engineer
New York, NY ยท On-site
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
Technical Support Engineer
Sunnyvale, CA ยท On-site
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Sunnyvale, CA ยท On-site
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Technical Support Engineer
Scottsdale, AZ ยท On-site
$44K - $60K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
Scottsdale, AZ ยท On-site
$44K - $60K/yr
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...
Technical Support Engineer
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Orlando, FL ยท On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Quick apply
Technical Support Engineer
Orlando, FL ยท On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Quick apply
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Technical Support Engineer
Orlando, FL ยท On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Technical Support Engineer
Orlando, FL ยท On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Technical Support Engineer
San Francisco, CA ยท On-site +1
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
Technical Support Engineer
San Francisco, CA ยท On-site +1
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
Technical Support Engineer
Sunnyvale, CA ยท On-site
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Sunnyvale, CA ยท On-site
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Warren, MI ยท On-site
A typical Technical Support Engineer is responsible for obtaining blueprints, inspecting hardware, tracking project updates, compiling data, and assisting engineering teams overcome project ...
Technical Support Engineer
Warren, MI ยท On-site
A typical Technical Support Engineer is responsible for obtaining blueprints, inspecting hardware, tracking project updates, compiling data, and assisting engineering teams overcome project ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
Technical Support Engineer
San Francisco, CA ยท On-site
$39.21 - $44.13/hr
Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...
Quick apply
Technical Support Engineer
San Francisco, CA ยท On-site
$39.21 - $44.13/hr
Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...
Technical Support Engineer
Fremont, CA ยท On-site
$100K - $148K/yr
The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...
Technical Support Engineer
Fremont, CA ยท On-site
$100K - $148K/yr
The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...
Technical Support Engineer
Yonkers, NY ยท On-site
As a Tier 2 Technical Support Engineer, you are the bridge between our users and our engineering team. You will handle challenging technical escalations involving component failure, cut quality ...
Technical Support Engineer
Yonkers, NY ยท On-site
As a Tier 2 Technical Support Engineer, you are the bridge between our users and our engineering team. You will handle challenging technical escalations involving component failure, cut quality ...
Technical Support Engineer
Fremont, CA ยท On-site
$100K - $148K/yr
The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...
Quick apply
Technical Support Engineer
Fremont, CA ยท On-site
$100K - $148K/yr
The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...
Kiongroup Jobs Information
What makes Kiongroup an attractive place to work?
Kiongroup is a leading provider of industrial vehicles and solutions, with a strong reputation for innovation and reliability in the logistics and material handling industry. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to contribute to the development of cutting-edge products and services. By joining Kiongroup, professionals can expect to be part of a global organization that values expertise, teamwork, and growth, offering a wide range of opportunities for career advancement and professional development.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Job description
Technical Support Engineer
Department: Engineering
Employment Type: Full Time
Location: US - Remote
Reporting To: Dave Johnson
Description
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
The Technical Support Engineer is responsible for delivering advanced, second-tier technical support and product expertise to both internal and external customers. This role serves as a trusted advisor, diagnosing complex issues and recommending effective, customer-centric solutions. In addition, the Technical Support Engineer identifies opportunities to enhance the customer experience by thoughtfully introducing relevant products and services.
Candidates must be located in and work primarily within the PST or MST time zones.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
What you will be doing:
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
What you need:
Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.
Department: Engineering
Employment Type: Full Time
Location: US - Remote
Reporting To: Dave Johnson
Description
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
The Technical Support Engineer is responsible for delivering advanced, second-tier technical support and product expertise to both internal and external customers. This role serves as a trusted advisor, diagnosing complex issues and recommending effective, customer-centric solutions. In addition, the Technical Support Engineer identifies opportunities to enhance the customer experience by thoughtfully introducing relevant products and services.
Candidates must be located in and work primarily within the PST or MST time zones.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
What you will be doing:
- Advanced Troubleshooting: Providing second-tier technical support via phone, email, and onsite visits to resolve complex product issues.
- Client Training: Conducting onsite and web-based seminars to teach customers how to implement and use products correctly.
- Sales Integration: Identifying opportunities for additional sales and service growth while interacting with clients.
- Case Management: Tracking open customer issues, communicating status updates, and following up to ensure successful resolutions.
- Knowledge Development: Creating technical bulletins, reviewing manuals, and assisting with new software deployment and training.
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
- Hard-working winners. Confident, competitive, and results-oriented professionals who create a track record of success.
- Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
What you need:
- Education: High school diploma required; an Associate's degree in Electrical or Mechanical Engineering is strongly preferred.
- Experience: 3 to 5 years of related technical support or field service experience.
- Technical Proficiency: Mastery of specific software ecosystems including ERP (JD Edwards), PLM (Windchill), and Call Center systems.
- Complex Problem Solving: The ability to use "excellent judgment" to handle variables in complex technical situations and make high-impact decisions.
- Communication Skills: Strong ability to translate technical info for vendors, customers, and internal teams through reports and presentations.
Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
- Hybrid remote work arrangements
- Generous paid time off & holidays
- Paid parental leave & on-site motherhood rooms
- On site cafรฉ & complimentary beverage stations
- Indoor fitness facility & outdoor walking paths
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.