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GM Financial
GM Financial

60 Gm Financial Insurance Account Manager Jobs Hiring Near You

GM Financial

Financial Analyst II

Fort Worth, TX · Hybrid

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered ... Strong organizational, time management and project management skills * Ability to formulate action ...

GM Financial

GMF Sr Credit Analyst I - Zone C

Lynnwood, WA · On-site

$61 - $116/hr

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered ... In addition, the Senior Credit Analyst will manage relationships and negotiate with automobile ...

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GM Financial Jobs Information

Do workers at GM Financial get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Does GM Financial pay people when they’re sick?

Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

At GM Financial, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from GM Financial affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at GM Financial?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between July 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 45% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 27% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at GM Financial worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Do GM Financial workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for GM Financial workers to change shifts?

Some people find it hard to change shifts.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at GM Financial?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.

Do GM Financial managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at GM Financial spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at GM Financial?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a GM Financial job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at GM Financial good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at GM Financial feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at GM Financial get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at GM Financial?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at GM Financial enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at GM Financial recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at GM Financial?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at GM Financial?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think GM Financial’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how GM Financial is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Insurance Account Manager jobs?

What are the most popular jobs at Gm Financial?

What are the most popular categories at Gm Financial?

Infographic showing various Insurance Account Manager job openings at Gm Financial in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, 22% Hybrid, and 2% Remote job distribution.

Insurance Sales and Service Representative I

GM Financial

Fort Worth, TX • On-site

Full-time

Retirement

Posted 18 days ago

GM Financial rating

8.2

Company rating: 8.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

57th of 178 rated vehicle equipment hire

Job description


Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
Responsibilities
About the role:
Provide a high level of support and consultation as it relates to quoting, selling and servicing insurance policies, counseling and providing guidance on matters of protection and coverage, and answering complex questions as it relates to billing, renewals, and endorsements
In this role you will:
  • Provide remarkable service across channels to positively impact customer retention and loyalty creating life-long customers and promoters
  • Resolves customer complaints and seeks management assistance for complaint resolution timely and as needed
  • Capture and deliver a high level of service by gathering, processing, consolidating, and analyzing data to promote brand loyalty and increase retention for the General Motors Insurance brand
  • Monitor and maintain a closed loop feedback process to ensure that all customer requests and expectations are exceeded, including scheduling appropriate account follow-up to ensure customer expectations are met and the highest level of satisfaction is delivered
  • Establish open communication and build professional relationships with other departments in an effort to enhance the customer experience and secure customer loyalty
  • Demonstrate a high degree of professional decorum to represent General Motors Insurance in a positive manner
  • Execute specialty team processes and strategies as assigned by General Motors Insurance leadership

Qualifications
What makes You an ideal candidate?
Skills and Abilities
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Advanced knowledge and understanding of General Motors Insurance products, systems, policies, and procedures
  • Must embrace company principles and demonstrate understanding of General Motors Insurance and GM Financial's culture
  • Ability to influence customers during selling and servicing transactions by providing a consultative, educational, and friendly experience
  • Excellent interpersonal, written, and oral communication skills which includes exceptional active listening skills
  • Strong analytical and problem-solving skills with an action-oriented mindset
  • Ability to work independently and use sound judgment in relation to handle customer inquiries and complaint resolution
  • Proactively manage time while balancing assigned accounts/tasks with minimal supervision
  • Strong ability to navigate and use multiple applications/systems effectively to resolve customer requests and/or inquiries
  • Ability to type a minimum of 40 words per minute
  • Proven interpersonal skills with a high degree of professionalism and the ability to interact with customers, leaders, peers, and senior management
  • Subject to stressful situations
  • Possibility of working long hours may be required to support business needs
  • Limited travel may be required to support business needs
  • Must be able to work a flexible schedule to include evenings, weekends, holidays and potential shift changes
  • Occasional overtime or split shifts may be required

Additional Knowledge and Skills
Working effectively within an AI enabled environment:
  • Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
  • Skills in evaluating AI outputs for accuracy, compliance, and bias
  • Experience integrating AI into workflows to improve efficiency or insights
  • Familiarity with AI assisted research, summarization, and content generation
  • Understanding of responsible AI use, including ethics and data protection

Licenses and Certifications
  • Must hold current Property and Casualty (P&C) or Personal Lines License in at least (1) U.S. State

Work Experience & Education
  • 0-2 years of customer service experience preferred
  • High School Diploma or equivalent required
  • Bachelor's Degree or equivalent combination of education and experience preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility.
NOTE: We are unable to consider candidates who require visa sponsorship for this position
This position is not open to agency submissions
Work Life Balance: 100% remote
The base range for this role is: $38,500 - $69,500
At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.
This role is eligible to participate in a performance-based incentive plan. Full-time employees are eligible to participate in health benefits on day one of employment.
Employment is contingent upon successfully passing an additional background investigation that satisfies applicable state insurance licensing requirements. The background investigation may include verification of employment history, education, criminal history, professional licenses, and other information relevant to the position."
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