Encore Support Services
Encore Support Services

62 Encore Software Jobs Hiring Near You

$78K/yr

CNET is looking for a sharp editor to join our editorial team and support our coverage of services and software, focusing on services with a privacy and cybersecurity focus, including specific topics ...

$78K/yr

CNET is looking for a sharp editor to join our editorial team and support our coverage of services and software, focusing on services with a privacy and cybersecurity focus, including specific topics ...

CNET is looking for a sharp editor to join our editorial team and support our coverage of services and software, focusing on services with a privacy and cybersecurity focus, including specific topics ...

CNET is looking for a sharp editor to join our editorial team and support our coverage of services and software, focusing on services with a privacy and cybersecurity focus, including specific topics ...

Showing results 21-40

Encore Support Services Jobs Information

What is it like to work at Encore?

Encore is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive growth and success.

The company's team structure is designed to promote cross-functional collaboration, with employees working together to achieve shared goals and objectives. Encore's mission is to provide high-quality services and solutions that make a positive impact on people's lives, and the company's work environment reflects this commitment to excellence and customer satisfaction.

Working at Encore may appeal to candidates who are passionate about making a difference and are looking for a challenging and rewarding career opportunity that offers opportunities for growth and professional development in a collaborative and supportive team environment.

What makes Encore an attractive place to work?

Encore is a well-established company in the industry, recognized for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a collaborative atmosphere, with opportunities for employees to contribute to projects and share knowledge with colleagues. Working at Encore offers a chance to be part of a dynamic team, where individuals can grow professionally, develop new skills, and make meaningful contributions to the company's success.

What are the most popular job types at Encore?

    DBHDS - Technical Support Analyst 2

    Jobs :: PeopleNTech LLC

    Allentown, PA

    Full-time

    Re-posted 2 days ago


    Job description

    Complete Description:
    4 days /week ON SITE required (One remote/week)
    Parking is NOT provided for contractors
    ABOUT THE ROLE
    This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance
    • Act as a first point of contact for providing technical support to all areas within the organization.
    • Provide telephone, walk-in, and e-mail support to the Help Desk Field\Faculty\Staff Help Desk, as needed.
    • Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems.
    • Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty, staff.
    • Triage and route advanced second and third tier requests to the appropriate technical personnel.
    • Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.