Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
60 Encore Sales Manager Jobs Hiring Near You
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Event Senior Sales Manager, Hotel Services - The Vinoy Resort & Golf Club, St Petersburg, FL
Saint Petersburg, FL · On-site
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Event Senior Sales Manager, Hotel Services - The Vinoy Resort & Golf Club, St Petersburg, FL
Saint Petersburg, FL · On-site
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Event Senior Sales Manager, Hotel Venues -Marriott Harbor Beach Resort & Spa, Ft Lauderdale Beach...
Fort Lauderdale, FL · On-site
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Event Senior Sales Manager, Hotel Venues -Marriott Harbor Beach Resort & Spa, Ft Lauderdale Beach...
Fort Lauderdale, FL · On-site
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Position Overview The Sr. Sales Manager, Venues leads the sales process for assigned groups and ... Job Qualifications • BS/BA or 3+ years of Encore or equivalent experience required • Minimum 2+ ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Event Sales Manager-Vail, CO
Vail, CO · On-site
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Event Sales Manager-Vail, CO
Vail, CO · On-site
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers ... Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year ...
Encore Jobs Information
What are the key skills and qualifications needed to thrive as a Sales Manager, and why are they important?
To thrive as a Sales Manager, you need strong sales expertise, leadership abilities, and a solid understanding of sales strategies, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM software like Salesforce, sales analytics tools, and relevant sales certifications are commonly required. Exceptional communication, motivational, and problem-solving skills help Sales Managers build cohesive teams and drive results. These skills are essential for achieving sales targets, fostering team performance, and maintaining client relationships in a competitive marketplace.
What are some common challenges Sales Managers face when leading a team, and how can they overcome them?
Sales Managers often encounter challenges such as motivating a diverse team, meeting ambitious targets, and adapting to rapidly changing market conditions. Successfully addressing these issues requires strong communication skills, the ability to coach and mentor team members, and a data-driven approach to track progress. Building a collaborative environment and providing regular feedback helps ensure everyone stays aligned and focused on shared goals. Leveraging technology and ongoing training can also support the team in adapting to new sales strategies and customer needs.
What are Sales Managers?
Sales Managers are professionals responsible for overseeing a company's sales teams and strategies. They set sales goals, analyze data, develop training programs, and lead their teams to achieve revenue targets. Sales Managers also build relationships with clients, resolve customer complaints, and coordinate with other departments to ensure customer satisfaction. Their role is crucial in driving business growth and ensuring the company's products or services reach the right markets.
What is the difference between Sales Manager vs Sales Executive?
| Aspect | Sales Manager | Sales Executive |
|---|---|---|
| Responsibilities | Oversees sales teams, develops strategies, sets targets | Generates leads, closes sales, maintains client relationships |
| Required Credentials | Bachelor's degree, experience in sales leadership | Bachelor's degree, sales experience |
| Work Environment | Office-based, team management | Field and office-based, client interaction |
| Industry Usage | Common in corporate sales departments | Common in retail, B2B, and direct sales roles |
The main difference between a Sales Manager and a Sales Executive lies in their scope of responsibilities. Sales Managers focus on leading teams and strategic planning, while Sales Executives primarily handle direct sales and client interactions. Both roles require sales experience and relevant credentials, but their focus and daily tasks differ significantly.
What is it like to work at Encore?
Encore is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive growth and success.
The company's team structure is designed to promote cross-functional collaboration, with employees working together to achieve shared goals and objectives. Encore's mission is to provide high-quality services and solutions that make a positive impact on people's lives, and the company's work environment reflects this commitment to excellence and customer satisfaction.
Working at Encore may appeal to candidates who are passionate about making a difference and are looking for a challenging and rewarding career opportunity that offers opportunities for growth and professional development in a collaborative and supportive team environment.
The company's team structure is designed to promote cross-functional collaboration, with employees working together to achieve shared goals and objectives. Encore's mission is to provide high-quality services and solutions that make a positive impact on people's lives, and the company's work environment reflects this commitment to excellence and customer satisfaction.
Working at Encore may appeal to candidates who are passionate about making a difference and are looking for a challenging and rewarding career opportunity that offers opportunities for growth and professional development in a collaborative and supportive team environment.
Do workers at Encore Global get paid breaks?
Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 100 people who took the Breakroom Quiz between May 2025 and May 2026.
61% of people say they don’t get paid breaks.
Based on data from 100 people who took the Breakroom Quiz between May 2025 and May 2026.
Does Encore Global pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.
At Encore Global, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Encore Global affordable enough for their workers?
Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.
87% of people say the health insurance costs are okay
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get paid time off at Encore Global?
Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 117 people who took the Breakroom Quiz between May 2025 and May 2026.
91% of people say they get paid time off.
Based on data from 117 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 20% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 4% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at Encore Global worry about hours?
Most people worry about getting enough hours.
70% of people report they worry about getting enough hours.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.
70% of people report they worry about getting enough hours.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Encore Global workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between May 2025 and May 2026.
42% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it for Encore Global workers to change shifts?
Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to get time off at Encore Global?
Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 103 people who took the Breakroom Quiz between May 2025 and May 2026.
82% of people report it’s easy to get time off.
Based on data from 103 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Encore Global managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
42% of people say their manager changes their shift schedule at the last minute.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.
42% of people say their manager changes their shift schedule at the last minute.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at Encore Global do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
77% of people report that they don’t do extra unpaid work.
Based on data from 107 people who took the Breakroom Quiz between May 2025 and May 2026.
77% of people report that they don’t do extra unpaid work.
Based on data from 107 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at Encore Global?
Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 112 people who took the Breakroom Quiz between May 2025 and May 2026.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 112 people who took the Breakroom Quiz between May 2025 and May 2026.
Is working at Encore Global good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 27 people who took the Breakroom Quiz between February 2025 and March 2026.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 27 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at Encore Global feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Encore Global get to take their breaks without interruption?
Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 107 people who took the Breakroom Quiz between May 2025 and May 2026.
39% of people report that their breaks get interrupted.
Based on data from 107 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at Encore Global?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 111 people who took the Breakroom Quiz between May 2025 and May 2026.
70% of people say they often feel stressed out at work.
Based on data from 111 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Encore Global enjoy their jobs?
Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.
85% of people report they enjoy their job.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Encore Global recommend working with their team?
Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and May 2026.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at Encore Global?
Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 109 people who took the Breakroom Quiz between May 2025 and May 2026.
48% of people report they didn’t get enough training when they started working here.
Based on data from 109 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at Encore Global?
Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 101 people who took the Breakroom Quiz between May 2025 and May 2026.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 101 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people think Encore Global’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how Encore Global is doing?
Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 99 people who took the Breakroom Quiz between May 2025 and May 2026.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 99 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Sales Manager jobs?
What are the most popular jobs at Encore?
What are the most popular categories at Encore?
Full-time
Posted 15 days ago
Encore Global rating
6.4
Based on 159 frontline employees who took The Breakroom Quiz
16th of 34 rated event venues
Job description
Position Overview
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
• BS/BA or 1+ years of Encore or equivalent experience required
• 1 year technology sales or hospitality experience preferred
• Prior sales experience in audiovisual is a plus
• Knowledge of hospitality industry and sales processes preferred
• Technical aptitude and computer proficiency required
• Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 4-5 hours per day
• Standing: 2-3 hours per day
• Walking: 2-3 hours per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
Lifting Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Carrying Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Continuously
• Peripheral Vision: Continuously
• Depth Perception: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs*: Occasionally
• Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-SB1
#INDSALES
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
• BS/BA or 1+ years of Encore or equivalent experience required
• 1 year technology sales or hospitality experience preferred
• Prior sales experience in audiovisual is a plus
• Knowledge of hospitality industry and sales processes preferred
• Technical aptitude and computer proficiency required
• Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 4-5 hours per day
• Standing: 2-3 hours per day
• Walking: 2-3 hours per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
Lifting Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Carrying Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Continuously
• Peripheral Vision: Continuously
• Depth Perception: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs*: Occasionally
• Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-SB1
#INDSALES
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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