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60 Encore Concierge Jobs Hiring Near You

Wynn Resorts

Concierge

Las Vegas, NV · On-site

$14.75 - $19/hr

Concierge are committed to providing personalized services of the highest level including but not ... Wynn/Encore Las Vegas ambiance while promoting hotel facilities and services. * Resolves guest ...

Wynn Resorts

Concierge

Las Vegas, NV

$14.75 - $19/hr

The Concierge is responsible for providing Forbes 5 Star service and be able to proactively ... Wynn|Encore Las Vegas ambiance while promoting hotel facilities and services. * Resolves guest ...

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Encore Jobs Information

What is it like to work at Encore?

Encore is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive growth and success.

The company's team structure is designed to promote cross-functional collaboration, with employees working together to achieve shared goals and objectives. Encore's mission is to provide high-quality services and solutions that make a positive impact on people's lives, and the company's work environment reflects this commitment to excellence and customer satisfaction.

Working at Encore may appeal to candidates who are passionate about making a difference and are looking for a challenging and rewarding career opportunity that offers opportunities for growth and professional development in a collaborative and supportive team environment.

What makes Encore an attractive place to work?

Encore is a well-established company in the industry, recognized for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a collaborative atmosphere, with opportunities for employees to contribute to projects and share knowledge with colleagues. Working at Encore offers a chance to be part of a dynamic team, where individuals can grow professionally, develop new skills, and make meaningful contributions to the company's success.

Do workers at Encore Global get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 70 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Encore Global pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

At Encore Global, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

Do part-time workers get paid time off at Encore Global?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Encore Global affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Encore Global?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 91 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Encore Global worry about hours?

Most people worry about getting enough hours.
67% of people report they worry about getting enough hours.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Encore Global workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Encore Global workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Encore Global?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Encore Global managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Encore Global spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Encore Global?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Encore Global job good for students?

Most students say this is a bad place to work if you’re studying.
80% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between November 2025 and January 2026.

Is working at Encore Global good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Encore Global feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 85 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Encore Global get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Encore Global?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 91 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Encore Global enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Encore Global recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 93 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Encore Global?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 85 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Encore Global?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Encore Global’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Encore Global is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Concierge jobs?
What are the most popular jobs at Encore?
What are the most popular categories at Encore?
Infographic showing various Concierge job openings at Encore in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Concierge

Wynn Resorts

Las Vegas, NV • On-site

$14.75 - $19/hr

Part-time

Re-posted 12 days ago

Wynn Resorts rating

7.6

Company rating: 7.6 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

38th of 162 rated casinos

Job description

Company Description
Job Description
The Concierge is responsible for providing Forbes 5 Star service and be able to proactively anticipate the needs of our Wynn Las Vegas guests. Concierge are committed to providing personalized services of the highest level including but not limited to restaurant reservations, show tickets, transportation, shopping, spa & salon services, golf, amenity and courier requests. The Concierge is held to a strict code of ethics and will always base their recommendations with the guest's best interest in mind.
  • Responsible for maintaining the Wynn standards of service to guests and coworkers at all times while taking great pride and fulfillment from crafting a great guest experience.
  • Ensures all guest interactions are in accordance to Forbes 5-Star standards, in order to maintain the integrity of the Wynn/Encore Las Vegas ambiance while promoting hotel facilities and services.
  • Resolves guest issues within limits of authority and empowerment.
  • Ensures the Wynn standards of cleanliness and appearance for all areas.
  • Maintains a safe and pristine work environment at all times.
  • Works with safety as a priority, and follows department and company safety standards.
  • Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.
  • Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
  • Able to exhibit exceptional, detailed knowledge about local shopping, entertainment, dining and business venues, as well as special local events.
  • Attends required training classes and incorporates knowledge gained into daily work practices.
  • Looks for opportunities to assist peers, guests, other departments or leaders at all times.
  • Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.
  • Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
  • Willingness to maintain the highest level of confidentiality regarding guests and staff.
  • Must be able to effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy. Responsible for addressing guest issues.

Qualifications
  • Two years prior experience as a concierge at a luxury resort property or residential property preferred.
  • Must have strong problem solving & decision-making skills.
  • Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
  • Must be available to work all shifts and be able to flex schedule based on business demands.
  • Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude.
  • Candidate must be able to work efficiently within a team environment.
  • Must be able to work effectively in stressful, high-pressure situations.
  • Willingness to maintain the highest level of confidentiality regarding guests and staff.
  • Must possess a positive, "whatever it takes" attitude.
  • Demonstrates creativity, ingenuity and a resourceful approach to exceeding guest expectations.
  • Candidate must be well groomed and professional.
  • Must command excellent communication and presentation skills, both verbal and written.
  • Must be able to communicate English with guests, management, and other employees to their understanding. Additional foreign language a plus.
  • Prior knowledge of the following systems is preferred: ALICE, 7Rooms, HotSOS, Archtics, Opera and Open Tee (golf reservation system).
  • Proficient in MS Office & able to type at least 30 WPM
  • Requires an in-depth knowledge of all services and attractions at Wynn/Encore and the ever-changing Las Vegas area.
  • The Concierge must make an effort to cultivate relationships and network with local establishments in order to facilitate the fulfillment of guests' requests.
  • Preferred membership in the Les Clefs d'Or, Southern Nevada Hotel Concierge Association.
  • Notary Public in the State of Nevada preferred but not required.
  • Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.

Must be 21 years of age or older.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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