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What is it like to work at Encore?

Encore is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive growth and success.

The company's team structure is designed to promote cross-functional collaboration, with employees working together to achieve shared goals and objectives. Encore's mission is to provide high-quality services and solutions that make a positive impact on people's lives, and the company's work environment reflects this commitment to excellence and customer satisfaction.

Working at Encore may appeal to candidates who are passionate about making a difference and are looking for a challenging and rewarding career opportunity that offers opportunities for growth and professional development in a collaborative and supportive team environment.

What makes Encore an attractive place to work?

Encore is a well-established company in the industry, recognized for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a collaborative atmosphere, with opportunities for employees to contribute to projects and share knowledge with colleagues. Working at Encore offers a chance to be part of a dynamic team, where individuals can grow professionally, develop new skills, and make meaningful contributions to the company's success.

Do workers at Encore Global get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Encore Global pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

At Encore Global, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 99 people who took the Breakroom Quiz between June 2025 and June 2026.

Do part-time workers get paid time off at Encore Global?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Encore Global affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Encore Global?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Encore Global worry about hours?

Some people worry about getting enough hours.
66% of people report they worry about getting enough hours.
Based on data from 83 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Encore Global workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 95 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Encore Global workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Encore Global?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Encore Global managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Encore Global spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Encore Global?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 90 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Encore Global job good for students?

Most students say this is a bad place to work if you’re studying.
80% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between November 2025 and January 2026.

Is working at Encore Global good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 29 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at Encore Global feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 86 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Encore Global get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Encore Global?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 91 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Encore Global enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Encore Global recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 94 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Encore Global?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 86 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Encore Global?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Encore Global’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Encore Global is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Concierge jobs?
What are the most popular jobs at Encore?
What are the most popular categories at Encore?
Infographic showing various Concierge job openings at Encore in the United States as of July 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Valet Attendant-DMC/Children's ER ($14+TIPS, Tuesday-Saturday, 3PM-11PM, full-time)

Valet Attendant-DMC/Children's ER ($14+TIPS, Tuesday-Saturday, 3PM-11PM, full-time)

Encore Service Group

Detroit, MI • On-site

$13.75 - $18.25/hr

Full-time

Posted 28 days ago

Job description

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving Michigan and Ohio. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services.


Exceptional Valet Team Members Needed: 3PM-11PM, Tuesday-Saturday (OFF Sunday & Monday), $14+TIPS, (5 shifts per week), full-time, 8-hour shifts per day,40 hours per week


We are looking for detail oriented, energetic and compassionate team members for our valet team at a local hospital. These individuals should be dependable, open to feedback and have a positive mindset along with great communication skills. Background in hospitality preferred but not required.


Job Requirements:

  • Must be responsible, reliable and punctual.
  • Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen.
  • The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.
  • Applicants must also have reliable transportation.

Job Duties include but not limited to:

  • Report to work on time forall scheduled shiftsready to work
  • Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible
  • Adhere to Encore Service Group uniform policy and maintain a well kempt andprofessional appearance
  • Team-Member is expected to wear his/her badge at all times.
  • Drive, park and retrieve guest's cars in a safe and courteous manner
  • Ensure customers are receiving timely service
  • Wash the windshield on each car we park
  • Maintain a polite and professional demeanor at all times, regardless of the situation
  • Open doors and provide any assistance needed
  • Actively seek opportunities to exceed expectations


*Candidates for this position must be 18 years old for insurance purposes.


If this sounds like you, please submit either your resume or a paragraph or two about yourself and your work history. Applications lacking this information will not be considered.


We look forward to hearing from you!

Apply