ZipRecruiter

Log In

Dollar General
Dollar General

120 Dollar General Customer Service Jobs Hiring Near You

Dollar General

FLEET CUSTOMER SERVICE REP

Berkeley, MO · On-site

$15 - $20.25/hr

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one ... One to two years customer service experience preferred * One to two years onsite driver dispatch ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Auburn Hills, MI · On-site

$16 - $22.85/hr

Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Disclaimer The duties and responsibilities described above are intended to describe the general ...

previous pagenext page

Showing results 61-80

All JobsDollar General Customer Service Jobs

Dollar General Jobs Information

What is it like to work at Dollar General?

Dollar General operates with a focus on community involvement and employee development, emphasizing a culture of teamwork and customer satisfaction. The company's store-based structure allows employees to work closely with colleagues and management to achieve sales goals and provide excellent customer service, often in a fast-paced and dynamic retail environment. Working at Dollar General may appeal to individuals seeking a stable, entry-level career with opportunities for advancement and professional growth, as well as a comprehensive benefits package and competitive pay.

What makes Dollar General an attractive place to work?

Dollar General is a leading American retail chain with a strong presence in the discount retail industry, known for its commitment to providing affordable products and services to its customers. The company offers a supportive work environment with opportunities for growth and development, including training programs, competitive pay, and benefits, as well as a collaborative team culture that values employee input and feedback. By joining Dollar General, job seekers can contribute to the company's mission of serving its customers and communities, while also advancing their own careers and achieving their professional goals.

Do workers at Dollar General get paid breaks?

No. Most people don’t get paid breaks.
88% of people say they don’t get paid breaks.
Based on data from 137 people who took the Breakroom Quiz between June 2026 and September 2026.

Does Dollar General pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 193 people who took the Breakroom Quiz between June 2026 and September 2026.

At Dollar General, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
49% of people say they have to use vacation days when they’re out sick.
Based on data from 196 people who took the Breakroom Quiz between March 2026 and September 2026.

Are part-time workers able to get health insurance from Dollar General?

Most people who work part-time can't get health insurance.
79% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 349 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Dollar General?

Most people who work part-time don’t get paid time off.
85% of people who work part-time say they don’t get paid time off
Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.

Is the health insurance from Dollar General affordable enough for their workers?

Only some people say the health insurance costs are okay.
65% of people say the health insurance costs are okay
Based on data from 194 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get paid time off at Dollar General?

Some people get paid time off from work.
57% of people say they don’t get paid time off.
Based on data from 179 people who took the Breakroom Quiz between June 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 60% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 171 people who took the Breakroom Quiz between June 2026 and September 2026.

Do workers at Dollar General worry about hours?

Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 176 people who took the Breakroom Quiz between June 2026 and September 2026.

Do Dollar General workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 142 people who took the Breakroom Quiz between June 2026 and September 2026.

How easy is it for Dollar General workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 132 people who took the Breakroom Quiz between June 2026 and September 2026.

How easy is it to get time off at Dollar General?

Some people find it hard to get time off.
56% of people report it’s hard to get time off.
Based on data from 149 people who took the Breakroom Quiz between June 2026 and September 2026.

Do Dollar General managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
51% of people say their manager changes their shift schedule at the last minute.
Based on data from 165 people who took the Breakroom Quiz between June 2026 and September 2026.

Do jobs at Dollar General spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 163 people who took the Breakroom Quiz between June 2026 and September 2026.

How easy is it to take sick days at Dollar General?

Most people find it hard to take sick days.
67% of people report that it’s hard to take time off if they are sick.
Based on data from 170 people who took the Breakroom Quiz between June 2026 and September 2026.

Is a Dollar General job good for students?

Most students say this is a good place to work if you’re studying.
70% of students report this is a good place to work if you’re studying.
Based on data from 157 people who took the Breakroom Quiz between September 2025 and September 2026.

Is working at Dollar General good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 151 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Dollar General feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 177 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Dollar General get to take their breaks without interruption?

Only some people get breaks without interruption.
64% of people report that their breaks get interrupted.
Based on data from 157 people who took the Breakroom Quiz between June 2026 and September 2026.

Is it stressful to work at Dollar General?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 192 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Dollar General enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 157 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Dollar General recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 202 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get enough training when they start at Dollar General?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 192 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get support to advance at Dollar General?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 176 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people think Dollar General’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 187 people who took the Breakroom Quiz between June 2026 and September 2026.

Do workers feel well informed about how Dollar General is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 183 people who took the Breakroom Quiz between June 2026 and September 2026.

What are the most popular job types at Dollar General?

    What are the most popular jobs at Dollar General?

    What are the most popular categories at Dollar General?

    Infographic showing various Customer Service job openings at Dollar General in the United States as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Physical job distribution.

    Customer Sales Lead- Dollar General

    Kraft Heinz Company

    Nashville, TN • On-site

    $141K - $176K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 28 days ago

    Key responsibilities

    • Own and be responsible for the sales execution of $210M of revenue with Dollar General.

    • Lead all selling activities, build rapport with the customer, and implement sales plans and shelving objectives.

    • Partner with the customer to understand their business, achieve promotional revenue objectives, and manage customer P&L for assigned categories.

    Kraft Heinz rating

    7.2

    Company rating: 7.2 out of 10

    Based on 125 frontline employees who took The Breakroom Quiz

    217th of 445 rated food and drinks producers

    Job description


    Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
    This Customer Sales Lead (CSL) position perfectly embodies that ambition, as you will own and be responsible the sales execution of $210M of revenue with Dollar General as a vital member of the Customer Business Team (CBT). The CSL serves as the liaison between Kraft Heinz and the Dollar General Team, leading all selling activities & driving efforts tied to improving our financial & market share profile. The CSL aims to deliver revenue and share objectives, pursue business strategies to of growth, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
    Essential Functions & Responsibilities
    • Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
    • Achieve promotional revenue objectives by tactic, price point, drive period & selling event while effectively implementing Kraft Heinz pricing strategies for owned categories
    • Owns customer P&L for the respective categories of coverage.
    • Builds and maintains Kraft Heinz business through proven results measured by profitability achievement, share gains, revenue targets, trade forecasting, new and core item introductions/distribution
    • Leverages available resources and scale to elevate executional excellence across cross-functional business planning in Category Leadership, Supply Chain, Finance and Shopper Marketing
    • Mentors, manages, and coaches a dotted line report through assessment of talent, providing constructive and timely feedback, along with practical development plans.

    Expected Experience & Required Skills
    • Be consistent across the job posting, interview, assessments, and the job itself
    • Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
    • Previous experience with Dollar General or other large retail chain customer with a book of business over +$50 million is ideal.
    • Reside in the Nashville geography or open to relocation.
    • Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
    • Strong financial competence - understanding of profit and revenue drivers and analysis with a proficiency in deploying trade
    • Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities

    Willing to travel 10-20% out of the area as needed
    Work Environment & Schedule
    This position is considered aNormal office environment with limited travel or visits to external locations; offices are open workspacesAdditionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations
    Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
    New Hire Base Salary Range:
    $141,500.00 - $176,900.00Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
    The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
    Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
    You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
    Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
    Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
    Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
    Financial - 401k, Life, Accidental Death & Dismemberment, Disability
    Location(s)
    Nashville Office
    Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

    What Kraft Heinz employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply