The role is responsible for advancing the mission of customer service and brand growth through the execution of Dollar General's maintenance standards. DUTIES and ESSENTIAL JOB FUNCTIONS: This field ...

120 Dollar General Customer Service Jobs Hiring Near You
The role is responsible for advancing the mission of customer service and brand growth through the execution of Dollar General's maintenance standards. DUTIES and ESSENTIAL JOB FUNCTIONS: This field ...
FIELD-BASED MAINTENANCE TECHNICIAN in Orlando, FL
Orlando, FL · On-site
$18.50 - $25.25/hr
The role is responsible for advancing the mission of customer service and brand growth through the execution of Dollar General's maintenance standards. DUTIES and ESSENTIAL JOB FUNCTIONS: This field ...
FIELD-BASED MAINTENANCE TECHNICIAN in Orlando, FL
Orlando, FL · On-site
$18.50 - $25.25/hr
The role is responsible for advancing the mission of customer service and brand growth through the execution of Dollar General's maintenance standards. DUTIES and ESSENTIAL JOB FUNCTIONS: This field ...
Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are ... and customer service. In addition to general merchandise, food categories include produce, dry ...
Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are ... and customer service. In addition to general merchandise, food categories include produce, dry ...
Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are ... and customer service. In addition to general merchandise, food categories include produce, dry ...
Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are ... and customer service. In addition to general merchandise, food categories include produce, dry ...
Customer Service Representative I
Manhattan, NY · On-site
$17.75 - $24/hr
Customer service ... MS Office, Salesforce, and general CRM tools * Order Entry Education/Experience: * High school ...
Customer Service Representative I
Manhattan, NY · On-site
$17.75 - $24/hr
Customer service ... MS Office, Salesforce, and general CRM tools * Order Entry Education/Experience: * High school ...
Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are ... and customer service. In addition to general merchandise, food categories include produce, dry ...
Dollar General helps shoppers Save time. Save money. Every day. ® by offering products that are ... and customer service. In addition to general merchandise, food categories include produce, dry ...
RETAIL DISTRICT MANAGER UNASSIGNED in MORGANTOWN, WV
Morgantown, WV · On-site
$84K - $116K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED in MORGANTOWN, WV
Morgantown, WV · On-site
$84K - $116K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED
Flagstaff, AZ · On-site
$81K - $111K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED
Flagstaff, AZ · On-site
$81K - $111K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED in FLORENCE, SC
Florence, SC · On-site
$64K - $88K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED in FLORENCE, SC
Florence, SC · On-site
$64K - $88K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED_Central AL
Double Springs, AL · On-site
$67K - $92K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED_Central AL
Double Springs, AL · On-site
$67K - $92K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED_Bessemer/Birmingham area
Bessemer, AL · On-site
$74K - $102K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED_Bessemer/Birmingham area
Bessemer, AL · On-site
$74K - $102K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED in LANCASTER, PA
Lancaster, PA · On-site
$80K - $110K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED in LANCASTER, PA
Lancaster, PA · On-site
$80K - $110K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED- Arlington TX
Arlington, TX · On-site
$74K - $102K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED- Arlington TX
Arlington, TX · On-site
$74K - $102K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED, Lawton, OK
$71K - $97K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED, Lawton, OK
$71K - $97K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
New
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
New
RETAIL DISTRICT MANAGER UNASSIGNED_ North GA
Ellijay, GA · On-site
$75K - $104K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
RETAIL DISTRICT MANAGER UNASSIGNED_ North GA
Ellijay, GA · On-site
$75K - $104K/yr
A culture that fosters Dollar General's mission and values. * Fair administration of human resources policies & practices. * Superior customer service through fun, friendly stores. * Area annual ...
Dollar General Jobs Information
What is it like to work at Dollar General?
What makes Dollar General an attractive place to work?
Do workers at Dollar General get paid breaks?
87% of people say they don’t get paid breaks.
Based on data from 135 people who took the Breakroom Quiz between June 2026 and September 2026.
Does Dollar General pay people when they’re sick?
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 191 people who took the Breakroom Quiz between June 2026 and September 2026.
At Dollar General, are sick days and vacation days separate paid time off?
49% of people say they have to use vacation days when they’re out sick.
Based on data from 196 people who took the Breakroom Quiz between March 2026 and September 2026.
Are part-time workers able to get health insurance from Dollar General?
79% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 349 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Dollar General?
85% of people who work part-time say they don’t get paid time off
Based on data from 149 people who took the Breakroom Quiz between March 2026 and September 2026.
Is the health insurance from Dollar General affordable enough for their workers?
65% of people say the health insurance costs are okay
Based on data from 194 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people get paid time off at Dollar General?
57% of people say they don’t get paid time off.
Based on data from 177 people who took the Breakroom Quiz between June 2026 and September 2026.
How far ahead of time do people find out their work schedule?
- 40% of people with changing schedules find out their shifts one week or less ahead of time.
- 59% of people with changing schedules find out their shifts two weeks ahead of time.
- 1% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 171 people who took the Breakroom Quiz between June 2026 and September 2026.
Do workers at Dollar General worry about hours?
49% of people report they worry about getting enough hours.
Based on data from 175 people who took the Breakroom Quiz between June 2026 and September 2026.
Do Dollar General workers get to choose the shifts they work?
46% report that they don’t have enough control over which shifts they work.
Based on data from 142 people who took the Breakroom Quiz between June 2026 and September 2026.
How easy is it for Dollar General workers to change shifts?
53% of people report that it’s hard to change shifts if they need to.
Based on data from 131 people who took the Breakroom Quiz between June 2026 and September 2026.
How easy is it to get time off at Dollar General?
55% of people report it’s hard to get time off.
Based on data from 148 people who took the Breakroom Quiz between June 2026 and September 2026.
Do Dollar General managers change schedules at the last minute?
51% of people say their manager changes their shift schedule at the last minute.
Based on data from 164 people who took the Breakroom Quiz between June 2026 and September 2026.
Do jobs at Dollar General spill into time workers aren’t paid for?
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 163 people who took the Breakroom Quiz between June 2026 and September 2026.
How easy is it to take sick days at Dollar General?
67% of people report that it’s hard to take time off if they are sick.
Based on data from 169 people who took the Breakroom Quiz between June 2026 and September 2026.
Is a Dollar General job good for students?
70% of students report this is a good place to work if you’re studying.
Based on data from 157 people who took the Breakroom Quiz between September 2025 and September 2026.
Is working at Dollar General good if you’re a parent or caregiver?
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 150 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people at Dollar General feel treated with respect by their managers?
68% of people say they’re treated with respect by their managers.
Based on data from 176 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people at Dollar General get to take their breaks without interruption?
64% of people report that their breaks get interrupted.
Based on data from 156 people who took the Breakroom Quiz between June 2026 and September 2026.
Is it stressful to work at Dollar General?
76% of people say they often feel stressed at work.
Based on data from 191 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people at Dollar General enjoy their jobs?
37% of people report they don’t enjoy their job.
Based on data from 156 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people at Dollar General recommend working with their team?
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 201 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people get enough training when they start at Dollar General?
63% of people report they didn’t get enough training when they started working here.
Based on data from 191 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people get support to advance at Dollar General?
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 175 people who took the Breakroom Quiz between June 2026 and September 2026.
Do people think Dollar General’s headquarters understands what’s happening where they work?
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 187 people who took the Breakroom Quiz between June 2026 and September 2026.
Do workers feel well informed about how Dollar General is doing?
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 182 people who took the Breakroom Quiz between June 2026 and September 2026.
What are the most popular job types at Dollar General?
What are the most popular jobs at Dollar General?
What are the most popular categories at Dollar General?

Full-time
Posted 25 days ago
Dollar General rating
4.0
Based on 4,663 frontline employees who took The Breakroom Quiz
39th of 39 rated national retailers
Job description
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details
GENERAL SUMMARY:
This field-based General Maintenance Technician is responsible for supporting the maintenance function of assigned Dollar General stores within a geographic area. The responsibilities of the role include immediate in-person response to resolve maintenance tickets of their assigned Dollar General locations, which includes proactive assessment of preventative maintenance.
Expectation is daily support through commuting to the site/store location, while partnering with store leaders to identify and address entry level maintenance repairs to include preventative maintenance. The General Maintenance Technician will be responsible for educating store leaders on maintenance best practices to ensure longevity of coolers, freezers, and equipment. The role will utilize the Computer Maintenance Management System (CMMS) to document, communicate, and interact with key business partners.
Interaction with all levels of operational leadership (Store Managers, DM's, RDs, DVPs,) with occasional interaction with the most senior levels of leadership (SVPs and EVPs) and external venders/maintenance service providers. The role is responsible for advancing the mission of customer service and brand growth through the execution of Dollar General's maintenance standards.
DUTIES and ESSENTIAL JOB FUNCTIONS:
This field-based position is deployed to specific Dollar Generals, through an internal ticketing system to problem solve entry level maintenance concerns, preventative maintenance, and assessment of safety equipment on an as-needed basis.
- The General Maintenance Technician is responsible for traveling to the sites where maintenance concerns have been reported by store leadership.
- The individual must troubleshoot, collect and verify asset information for on-site service projects within the assigned operating district, which includes but is not limited to guiding leadership on operational solutions, preventative maintenance and supporting entry level repairs.
- The General Maintenance Technician will also be responsible for supporting entry level maintenance, which includes but is not limited to light exterior grounds support and assessing safety equipment in alignment with local ordinances.
- Tickets will be expected to be appropriately documented and resolved within a designated time frame to meet the needs of the business.
- Perform training to root cause of issues, when necessary.
- Occasional after-hours work may be required based upon the urgency of the repair.
- While on-site, perform checklist to determine if preventative maintenance or small maintenance activities can be completed and educate store leadership on operational processes.
Qualifications
KNOWLEDGE and SKILLS:
- Exceptional problem-solving skills with the ability to identify and support entry level repairs
- Basic computer knowledge
- Ability to communicate effectively at all levels - Senior Executives, Organization, External
- Unbridled commitment to customer service
- Ability to work with multiple priorities
- Previous Store Management/ retail experience (preferred)
- Lifting language requirements - 50 lbs+ (i.e: mulch)
WORK EXPERIENCE and/or EDUCATION:
- High School Diploma or applicable experience
- Active Driver's License
- Willingness to travel up to 100%
- Ability to pass a Motor Vehicle Background Check
Dollar General Corporation is an equal opportunity employer.
What Dollar General employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dollar General
Sourced by ZipRecruiter
What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Goodlettsville, TN, US