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60 Compass Senior Program Manager Jobs Hiring Near You

Compass

Associate Manager, Agent Experience

Hoboken, NJ · On-site

$90K - $950K/yr

... senior Compass leadership to continuously improve our agent resources and offerings. Please note ... Own Compass product and program adoption goals, diagnosing if regional go-to-market plans are ...

Compass

Senior Manager, Corporate Real Estate

Madison, NJ · On-site

$165K - $185K/yr

About the Role Compass is looking for a strategic, high-performing Senior Manager of Corporate Real ... Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that ...

Compass

Senior Manager, Corporate Real Estate

New York, NY · On-site

$165K - $185K/yr

About the Role Compass is looking for a strategic, high-performing Senior Manager of Corporate Real ... Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that ...

Compass

Senior Manager, Corporate Real Estate

Chicago, IL · On-site

$165K - $185K/yr

About the Role Compass is looking for a strategic, high-performing Senior Manager of Corporate Real ... Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that ...

Compass

Senior Software Engineer II

Seattle, WA · On-site

$176K - $196K/yr

... transaction management. As a Senior Software Engineer, you will use your experience with ... Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that ...

Compass

Senior Software Engineer II

New York, NY · On-site

$176K - $196K/yr

... transaction management. As a Senior Software Engineer, you will use your experience with ... Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that ...

Compass

Sr. Account Executive

Orlando, FL · On-site

$100K - $110K/yr

As a Sr. Account Executive, aka Strategic Growth Manager, you will be at the center of our growth ... Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that ...

COMPASS, Inc.

$129K - $231K/yr

Compass is looking for a motivated individual to provide operational services to the Intelligence ... Leadership * Management * Key member of team * Oversees or monitors task(s) * Provdes Issue ...

Compass

Staff Product Manager - Growth

Seattle, WA · On-site

$210K - $231K/yr

Partner closely with and influence senior leadership across the company to contribute to strategic ... Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that ...

Compass

Staff Product Manager - Growth

New York, NY · On-site

$210K - $231K/yr

Partner closely with and influence senior leadership across the company to contribute to strategic ... Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that ...

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Compass Jobs Information

What is it like to work at Compass?

Compass is a real estate technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.

The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement cutting-edge real estate solutions. Compass's offices are often equipped with modern amenities, such as open spaces, game rooms, and on-site cafes, promoting a comfortable and productive work environment.

Working at Compass may appeal to individuals who are passionate about disrupting traditional industries and are eager to contribute to the development of innovative real estate technologies, with opportunities to grow professionally and make a meaningful impact in the industry.
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Infographic showing various Senior Program Manager job openings at Compass in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.
Associate Manager, Agent Experience

Associate Manager, Agent Experience

Compass

Hoboken, NJ • On-site

$90K - $950K/yr

Other

Posted 14 days ago

Job description

As an Associate Manager on the Agent Experience team at Compass, you will oversee the agent experience by leading a collaborative cross-departmental team providing best-in-class agent support. As an in-house brand ambassador, you will work with regional and market-based leaders of our talented teams including sales managers, marketing strategists, product engineers, and real estate experts to anticipate agents' needs and create innovative solutions. You will assist in ensuring our offices run smoothly and are well kept.  You will ensure that your team is delivering a great customer experience via agent onboarding, delivering on marketing requests, product trainings and more.  You'll develop a nuanced understanding of agents' businesses and operational needs and will work closely with senior Compass leadership to continuously improve our agent resources and offerings. 

Please note: this role is 100% in-office traveling between our North New Jersey Offices

 At Compass You Will:

  • Coach, train and lead a team of Agent Experience Managers, Agent Experience Coordinators, and Senior Agent Experience Managers
  • Assist in office management needs by being the escalation point for your team of Agent Experience Coordinators manning the front desks
  • Own the market-level new agent orientation experience, ensuring the team is executing comprehensive preparation to deliver a smooth transition experience, and setting the bar high for the agent experience at Compass
  • Own Compass product and program adoption goals, diagnosing if regional go-to-market plans are effective and adjusting/iterating where necessary
  • Responsible for ensuring OCRs & KPIs are met for the direct reports you oversee
  • Manage and create operational process and efficiency from conception through implementation and ongoing facilitation
  • Ensure that the team provides exceptional marketing support to the customers & ensure AEMs have the proper training to be successful
  • Partner with Director of Operations and the Manager of Agent Experience to monitor agent satisfaction and organizational OCRs
  • Build strong relationships with agents, sales managers, and managing directors to act as a point of escalation and thought partner
  • Master best practices and drive change management in partnership with multiple departments
  • Assist with prioritization of projects, onboardings, and initiatives
  • Build robust training materials for new hires to ensure successful integration into compass.

What We're Looking For:

  • B.A. or B.S. degree
  • 3-5 years in client success or relationship management
  • 1-2 years of team management experience
  • Experience with Zendesk and Salesforce offerings 
  • Impeccable attention to operational detail and problem-solving skills
  • Team player adept at collaborating with others
  • Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision
  • Continuous desire to improve existing processes and develop creative solutions
  • Exceptional written and verbal communication
  • 1-2 years experience in real estate brokerage industry or technology a plus

Compensation: 

The base range for this position is $90,000 - $95,0000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

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