ZipRecruiter

Log In

Compass
Compass

60 Compass Customer Service Jobs Hiring Near You

Compass

Customer Success Coordinator

Santa Barbara, CA · On-site

$24 - $26/hr

Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...

Compass

Customer Success Manager

Austin, TX · On-site

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...

Compass

Customer Success Manager

Bridgehampton, NY · On-site

$26 - $30/hr

As a Customer Success Manager you are the first person our customers meet when they join Compass ... At Compass You Will: * Be present in the office with a service-minded attitude as you field ...

Compass

Customer Success Manager

Avalon, NJ · On-site

$27 - $30/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...

Compass

Customer Success Manager

Los Angeles, CA · On-site

$28 - $31/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...

Compass

Customer Success Manager

Avalon, NJ · On-site

$27 - $30/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...

Compass

Customer Success Manager

Los Angeles, CA · On-site

$28 - $31/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...

Compass

Agent Experience Manager

Avalon, NJ · On-site

$27 - $30/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...

Compass

Coordinator, Invoicing & Incentives

Dallas, TX · On-site

$17.75 - $23.25/hr

Collaborate with other team members to improve customer service * Provide management with ... At Compass, we believe that everyone deserves to find their place in the world - a place where they ...

Compass

Agent Experience Manager

Moorestown, NJ · On-site

$60 - $95/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions. * Provide essential marketing support ...

New

Compass

Agent Experience Manager

Greenbrae, CA · On-site

$32 - $34.25/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, presenting at meetings, and conducting group training sessions.

Compass

Agent Experience Manager

Danville, VA · On-site

$32 - $34.25/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, presenting at meetings, and conducting group training sessions.

Compass

Agent Experience Coordinator

Edina, MN · On-site

$21 - $23.37/hr

Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...

Compass

Agent Experience Coordinator

Montclair, NJ · On-site

$27 - $29/hr

Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...

Compass

Agent Experience Manager

Jupiter, FL · On-site

$14.75 - $19.25/hr

Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...

Compass

Agent Experience Coordinator

Menlo Park, CA · On-site

$21.92 - $24.66/hr

Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support. * Provide basic marketing support by answering questions, creating collateral from templates ...

next page

Showing results 1-20

All JobsCompass Customer Service Jobs

Compass Jobs Information

What is it like to work at Compass?

Compass is a real estate technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.

The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement cutting-edge real estate solutions. Compass's offices are often equipped with modern amenities, such as open spaces, game rooms, and on-site cafes, promoting a comfortable and productive work environment.

Working at Compass may appeal to individuals who are passionate about disrupting traditional industries and are eager to contribute to the development of innovative real estate technologies, with opportunities to grow professionally and make a meaningful impact in the industry.

What makes Compass an attractive place to work?

Compass is a leading real estate technology company that has revolutionized the way people buy and sell homes through its innovative platform. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and learning, with a focus on building a diverse and inclusive team. By joining Compass, professionals can contribute to shaping the future of the real estate industry, develop their skills, and have opportunities for growth and impact in a rapidly evolving market.

Do workers at Compass Real Estate get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Does Compass Real Estate pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

At Compass Real Estate, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people get paid time off at Compass Real Estate?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at Compass Real Estate?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to take sick days at Compass Real Estate?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people at Compass Real Estate feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people at Compass Real Estate get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and April 2026.

Is it stressful to work at Compass Real Estate?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people at Compass Real Estate enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people at Compass Real Estate recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people get enough training when they start at Compass Real Estate?

Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people get support to advance at Compass Real Estate?

Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.

Do people think Compass Real Estate’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.

Do workers feel well informed about how Compass Real Estate is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

What are the most popular job types at Compass?

    What are the most popular jobs at Compass?

    What are the most popular categories at Compass?

    Infographic showing various Customer Service job openings at Compass in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

    Customer Success Coordinator

    Compass

    Santa Barbara, CA • On-site

    $24 - $26/hr

    Full-time

    Posted 6 days ago

    Key responsibilities

    • Welcome and assist customers and guests in the office, ensuring a positive first impression.

    • Support the adoption and troubleshooting of Compass technology and related tools for customers.

    • Assist with office organization, event setup, and administrative tasks as needed.

    Compass Real Estate rating

    9.3

    Company rating: 9.3 out of 10

    Based on 7 frontline employees who took The Breakroom Quiz

    5th of 208 rated real estate companies

    Job description

    As a Customer Success Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will curate a 5-star welcome experience for customers and ensure that our Compass office standards are maintained. You will support our customers with our tools and programs, assist with marketing requests, and more. You are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. 

    This is a 100% in-office role, with coverage split between our Santa Barbara and Montecito locations.

    At Compass You Will:

    • Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues.
    • Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
    • Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing advisors for more complex requests
    • Work collaboratively with other team members and departments to address questions and receive feedback on behalf of agents
    • Answer basic questions and troubleshoot issues related to technology/devices, printers, conference room hardware, enterprise systems, etc.
    • Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
    • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach. 
    • Support with office event organization, setup, and tear down. 

    What We're Looking For:

    • 1-2 years of previous experience in customer service, office management, hospitality, or operations
    • Previous experience in real estate a plus
    • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
    • Great listening skills, connects well with others, and is empathetic of the customer's pain points
    • A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
    • Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
    • Strong verbal and written communication skills
    • Meticulous attention to detail, highly organized
    • Ability to work in the office during standard operating hours
    • Ability to lift up to 25 lbs

    Compensation: The expected base pay for this position is $24.00 - $26.00 hourly. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program. We remain committed to fair pay practices and compliance with all California transparency requirements.

    What Compass Real Estate employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply