Please note: this role is 100% in-office in Austin, TX As a Customer Success Manager (internally ... At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day ...
60 Compass Customer Success Manager Jobs Hiring Near You
Please note: this role is 100% in-office in Austin, TX As a Customer Success Manager (internally ... At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day ...
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass ... At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day ...
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass ... At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day ...
Customer Success Manager
Palm Beach, FL · On-site
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... As a Customer Success Manager you are the first person our customers meet when they join Compass ...
Customer Success Manager
Palm Beach, FL · On-site
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... As a Customer Success Manager you are the first person our customers meet when they join Compass ...
Customer Success Manager
$26 - $30/hr
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...
Customer Success Manager
$26 - $30/hr
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...
Customer Success Manager
$26 - $28/hr
As a Customer Success Manager, AKA an "Agent Experience Manager", you are the first person our ... At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day ...
Customer Success Manager
$26 - $28/hr
As a Customer Success Manager, AKA an "Agent Experience Manager", you are the first person our ... At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day ...
Customer Success Manager
Bridgehampton, NY · On-site
$26 - $30/hr
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... As a Customer Success Manager you are the first person our customers meet when they join Compass ...
Customer Success Manager
Bridgehampton, NY · On-site
$26 - $30/hr
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... As a Customer Success Manager you are the first person our customers meet when they join Compass ...
Customer Success Manager
$33 - $34/hr
At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings * Promote the ...
Customer Success Manager
$33 - $34/hr
At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings * Promote the ...
Customer Success Manager
San Diego, CA · On-site
$27 - $31/hr
At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings * Promote the ...
Customer Success Manager
San Diego, CA · On-site
$27 - $31/hr
At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings * Promote the ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
Fort Worth, TX · On-site
$38.46 - $43.27/hr
... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ... At Compass, we believe that everyone deserves to find their place in the world - a place where they ...
Strategic Growth Partner
Fort Worth, TX · On-site
$38.46 - $43.27/hr
... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ... At Compass, we believe that everyone deserves to find their place in the world - a place where they ...
Sales Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Sales Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
Beverly Hills, CA · On-site
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
Beverly Hills, CA · On-site
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
Fort Worth, TX · On-site
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
Fort Worth, TX · On-site
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Business Development Representative
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Strategic Growth Partner
$38.46 - $43.27/hr
Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents ... performance (SDR, Customer Success/Service, Direct Sales, Account Management) * Strong ...
Compass Jobs Information
What is it like to work at Compass?
Compass is a real estate technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement cutting-edge real estate solutions. Compass's offices are often equipped with modern amenities, such as open spaces, game rooms, and on-site cafes, promoting a comfortable and productive work environment.
Working at Compass may appeal to individuals who are passionate about disrupting traditional industries and are eager to contribute to the development of innovative real estate technologies, with opportunities to grow professionally and make a meaningful impact in the industry.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement cutting-edge real estate solutions. Compass's offices are often equipped with modern amenities, such as open spaces, game rooms, and on-site cafes, promoting a comfortable and productive work environment.
Working at Compass may appeal to individuals who are passionate about disrupting traditional industries and are eager to contribute to the development of innovative real estate technologies, with opportunities to grow professionally and make a meaningful impact in the industry.
What makes Compass an attractive place to work?
Compass is a leading real estate technology company that has revolutionized the way people buy and sell homes through its innovative platform. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and learning, with a focus on building a diverse and inclusive team. By joining Compass, professionals can contribute to shaping the future of the real estate industry, develop their skills, and have opportunities for growth and impact in a rapidly evolving market.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Compass?
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Job description
Please note: this role is 100% in-office in Austin, TX
As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.
At Compass You Will:
Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
What We're Looking For:
2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience with live or remote training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Passion for supporting and serving agents trying to grow their businesses
The ability to establish credibility with key agent decision-makers and influencers
Great listening skills, connects well with others, and is empathetic of the customer's pain points
A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Meticulous attention to detail, highly organized
Strong creative writing skills and eye for design
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs
Please note: this role is 100% in-office in Austin, TX