Customer Success Manager
$27 - $30/hr
As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our ... At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day ...
63 Compass Customer Success Manager Jobs Hiring Near You
Customer Success Manager
$27 - $30/hr
As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our ... At Compass You Will: * Manage a portfolio of high-touch customers by serving as their day-to-day ...
Customer Success Manager
Los Angeles, CA · On-site
$28 - $31/hr
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... As a Customer Success Manager, you are the first person our customers meet when they join Compass ...
Customer Success Manager
Los Angeles, CA · On-site
$28 - $31/hr
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... As a Customer Success Manager, you are the first person our customers meet when they join Compass ...
Customer Success Manager
Phoenix, AZ · Remote
Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ... Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through ...
Customer Success Manager
Phoenix, AZ · Remote
Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ... Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through ...
Customer Success Manager
Phoenix, AZ · On-site +1
Customer Success Manager - AI-Powered Legal Technology We're looking for a Customer Success Manager ... Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through ...
Customer Success Manager
Phoenix, AZ · On-site +1
Customer Success Manager - AI-Powered Legal Technology We're looking for a Customer Success Manager ... Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through ...
Customer Success Manager
Newark, CA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Newark, CA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Lehi, UT · Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT · Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
FL · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
FL · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Quick apply
Customer Success Manager
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Conshohocken, PA · On-site
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...
Customer Success Manager
Conshohocken, PA · On-site
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...
Customer Success Manager
Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Quick apply
Customer Success Manager
Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
New York, NY · On-site
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Quick apply
Customer Success Manager
New York, NY · On-site
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Customer Success Manager
Manhattan, NY · On-site
$80 - $110/hr
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
Customer Success Manager
Manhattan, NY · On-site
$80 - $110/hr
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
Customer Success Manager
Austin, TX · On-site
$95 - $145/hr
Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest ...
Customer Success Manager
Austin, TX · On-site
$95 - $145/hr
Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest ...
Customer Success Manager
San Mateo, CA · On-site
$100 - $150/hr
Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...
Customer Success Manager
San Mateo, CA · On-site
$100 - $150/hr
Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager
New York, NY · On-site
The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ... Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up ...
Customer Success Manager
New York, NY · On-site
The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ... Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up ...
Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Quick apply
Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Compass Jobs Information
What is it like to work at Compass?
Compass is a real estate technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement cutting-edge real estate solutions. Compass's offices are often equipped with modern amenities, such as open spaces, game rooms, and on-site cafes, promoting a comfortable and productive work environment.
Working at Compass may appeal to individuals who are passionate about disrupting traditional industries and are eager to contribute to the development of innovative real estate technologies, with opportunities to grow professionally and make a meaningful impact in the industry.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement cutting-edge real estate solutions. Compass's offices are often equipped with modern amenities, such as open spaces, game rooms, and on-site cafes, promoting a comfortable and productive work environment.
Working at Compass may appeal to individuals who are passionate about disrupting traditional industries and are eager to contribute to the development of innovative real estate technologies, with opportunities to grow professionally and make a meaningful impact in the industry.
What makes Compass an attractive place to work?
Compass is a leading real estate technology company that has revolutionized the way people buy and sell homes through its innovative platform. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and learning, with a focus on building a diverse and inclusive team. By joining Compass, professionals can contribute to shaping the future of the real estate industry, develop their skills, and have opportunities for growth and impact in a rapidly evolving market.
Do workers at Compass Real Estate get paid breaks?
Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
Does Compass Real Estate pay people when they’re sick?
Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
At Compass Real Estate, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people get paid time off at Compass Real Estate?
Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
How easy is it to get time off at Compass Real Estate?
Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
How easy is it to take sick days at Compass Real Estate?
Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people at Compass Real Estate feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people at Compass Real Estate get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and April 2026.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and April 2026.
Is it stressful to work at Compass Real Estate?
Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people at Compass Real Estate enjoy their jobs?
Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
100% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people at Compass Real Estate recommend working with their team?
Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people get enough training when they start at Compass Real Estate?
Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people get support to advance at Compass Real Estate?
Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.
Do people think Compass Real Estate’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.
Do workers feel well informed about how Compass Real Estate is doing?
Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Compass?
What are the most popular categories at Compass?
Compass Real Estate rating
9.3
Based on 7 frontline employees who took The Breakroom Quiz
5th of 208 rated real estate companies
Job description
As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.
Note: This role is 100% in office out of our Ocean City (201 34th Street) and Avalon (2021 Dune Drive) offices.
At Compass You Will:
Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
- Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; assisting with the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues.
What We're Looking For:
2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience with live or remote training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Passion for supporting and serving agents trying to grow their businesses
The ability to establish credibility with key agent decision-makers and influencers
Great listening skills, connects well with others, and is empathetic of the customer's pain points
A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Meticulous attention to detail, highly organized
Strong creative writing skills and eye for design
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs
Compensation:
The expected base pay for this position is $27.00 - $30.00 /hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program.
What Compass Real Estate employees say
Pay
Benefits
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