Agent Experience Manager
$26 - $29/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
60 Compass Customer Service Jobs Hiring Near You
Agent Experience Manager
$26 - $29/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
New York, NY · On-site
$29.23 - $32.45/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
New York, NY · On-site
$29.23 - $32.45/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
Ridgewood, NJ · On-site
$27 - $31/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
Ridgewood, NJ · On-site
$27 - $31/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
Bridgehampton, NY · On-site
$26 - $30/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Partner with the National Onboarding ...
Agent Experience Manager
Bridgehampton, NY · On-site
$26 - $30/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Partner with the National Onboarding ...
Agent Experience Manager
Los Angeles, CA · On-site
$28 - $31/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
Los Angeles, CA · On-site
$28 - $31/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
Littleton, CO · On-site
$26 - $29/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
Littleton, CO · On-site
$26 - $29/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator (Part Time - Hermosa Beach Office)
Los Angeles, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator (Part Time - Hermosa Beach Office)
Los Angeles, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Agent Experience Manager
Santa Monica, CA · On-site
$27.79 - $30.87/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
Santa Monica, CA · On-site
$27.79 - $30.87/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
Koloa, HI · On-site
$27.78 - $33.94/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions. * Provide essential marketing support ...
Agent Experience Manager
Koloa, HI · On-site
$27.78 - $33.94/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions. * Provide essential marketing support ...
Office Administrator
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator
$23 - $26/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...
Office Administrator
$23 - $26/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Provide basic marketing support by answering questions, creating collateral from templates ...
Office Administrator
Torrance, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator
Torrance, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Agent Experience Coordinator
Madison, WI · On-site
$21 - $23.36/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Agent Experience Coordinator
Madison, WI · On-site
$21 - $23.36/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator
Torrance, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator
Torrance, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator (Part Time - Hermosa Beach Office)
Los Angeles, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Office Administrator (Part Time - Hermosa Beach Office)
Los Angeles, CA · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Agent Experience Manager
$27.79 - $30.87/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
$27.79 - $30.87/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
$27 - $30/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Manager
$27 - $30/hr
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Agent Experience Coordinator
Chicago, IL · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Agent Experience Coordinator
Chicago, IL · On-site
$23 - $25/hr
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support * Partner with the National Onboarding team on facilitation of onboarding processes for new ...
Compass Jobs Information
What is it like to work at Compass?
Compass is a real estate technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement cutting-edge real estate solutions. Compass's offices are often equipped with modern amenities, such as open spaces, game rooms, and on-site cafes, promoting a comfortable and productive work environment.
Working at Compass may appeal to individuals who are passionate about disrupting traditional industries and are eager to contribute to the development of innovative real estate technologies, with opportunities to grow professionally and make a meaningful impact in the industry.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement cutting-edge real estate solutions. Compass's offices are often equipped with modern amenities, such as open spaces, game rooms, and on-site cafes, promoting a comfortable and productive work environment.
Working at Compass may appeal to individuals who are passionate about disrupting traditional industries and are eager to contribute to the development of innovative real estate technologies, with opportunities to grow professionally and make a meaningful impact in the industry.
What makes Compass an attractive place to work?
Compass is a leading real estate technology company that has revolutionized the way people buy and sell homes through its innovative platform. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and learning, with a focus on building a diverse and inclusive team. By joining Compass, professionals can contribute to shaping the future of the real estate industry, develop their skills, and have opportunities for growth and impact in a rapidly evolving market.
Do workers at Compass Real Estate get paid breaks?
Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
Does Compass Real Estate pay people when they’re sick?
Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
At Compass Real Estate, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people get paid time off at Compass Real Estate?
Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
How easy is it to get time off at Compass Real Estate?
Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
How easy is it to take sick days at Compass Real Estate?
Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people at Compass Real Estate feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people at Compass Real Estate get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and April 2026.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and April 2026.
Is it stressful to work at Compass Real Estate?
Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people at Compass Real Estate enjoy their jobs?
Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
100% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people at Compass Real Estate recommend working with their team?
Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people get enough training when they start at Compass Real Estate?
Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
Do people get support to advance at Compass Real Estate?
Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.
Do people think Compass Real Estate’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.
Do workers feel well informed about how Compass Real Estate is doing?
Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.
What are the most popular job types at Compass?
What are the most popular jobs at Compass?
What are the most popular categories at Compass?
Compass Real Estate rating
9.3
Based on 7 frontline employees who took The Breakroom Quiz
5th of 202 rated real estate companies
Job description
As an Agent Experience Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything, including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests, and more. As an AEM, you are passionate about your customers and delivering a world-class experience.
Please note: this role is 100% in-office in our Littleton, CO location
At Compass You Will:
- Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
- Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
- Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
- Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
- Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
- Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
- Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
What We're Looking For:
- 2-3 years of experience in customer service, training, office management, hospitality, or operations
- Previous experience in real estate a plus
- Previous experience with live or virtual training a plus
- Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
- Passion for supporting and serving agents trying to grow their businesses
- The ability to establish credibility with key agent decision-makers and influencers
- Great listening skills, connects well with others, and is empathetic of the customer's pain points
- A passion for creating community within a space; you encourage in-office interaction, bonding, and engagement
- Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
- Skilled communicator with great interpersonal skills, ability to build and manage relationships
- Meticulous attention to detail, highly organized
- Strong creative writing skills and eye for design
- Ability to work in the office during standard operating hours
- Ability to lift to 25 lbs
Compensation:
The expected base pay for this position is $26.00-$29.00/hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program. We remain committed to fair pay practices and compliance with all California transparency requirements.
What Compass Real Estate employees say
Pay
Benefits
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