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50 Att Desktop Support Jobs Hiring Near You

AT&T

Senior Software Engineer III (Government)

Columbia, MD · On-site

$89K - $207K/yr

AT&T has an opening for a Senior Software Engineer to support the development, and optimization of ... Desktops, servers, and websites) With Microsoft technologies (.NET, ASP, NET, C#, etc) for multiple ...

AT&T

Project Manager (PJM2) (Government)

Columbia, MD

$89K - $114K/yr

We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T is ...

AT&T

Call Center Sales Representative - Hybrid

Mesa, AZ · Hybrid

$26.21/hr

This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week ...

AT&T

Inside Sales Representative

Miami, FL · Hybrid

$62K/yr

This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week ...

AT&T

Call Center Sales Representative - Hybrid

Tulsa, OK · On-site

$17.76 - $21.02/hr

Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Wednesday ... Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week ...

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AT&T Jobs Information

Do workers at AT&T get paid breaks?

Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 79 people who took the Breakroom Quiz between January 2026 and July 2026.

Does AT&T pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 92 people who took the Breakroom Quiz between January 2026 and July 2026.

At AT&T, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 87 people who took the Breakroom Quiz between January 2026 and July 2026.

Do part-time workers get paid time off at AT&T?

Most people who work part-time get paid time off.
80% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from AT&T affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 88 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get paid time off at AT&T?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 100 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at AT&T worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 143 people who took the Breakroom Quiz between July 2025 and July 2026.

Do AT&T workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for AT&T workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 159 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at AT&T?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 92 people who took the Breakroom Quiz between January 2026 and July 2026.

Do AT&T managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 177 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at AT&T spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 145 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at AT&T?

Some people find it hard to take sick days.
34% of people report that it’s hard to take time off if they are sick.
Based on data from 98 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a AT&T job good for students?

Only some students say this is a good place to work if you’re studying.
45% of students report this isn’t a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at AT&T good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at AT&T feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 90 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at AT&T get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 88 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at AT&T?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 94 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at AT&T enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at AT&T recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 101 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at AT&T?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 95 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at AT&T?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 92 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think AT&T’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 94 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how AT&T is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 100 people who took the Breakroom Quiz between January 2026 and July 2026.
What are the most popular jobs at Att?
What are the most popular categories at Att?
Infographic showing various Desktop Support job openings at Att in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.
Incident Technician - Full Performance (Government)

Incident Technician - Full Performance (Government)

AT&T

Mclean, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 725 frontline employees who took The Breakroom Quiz

58th of 96 rated telecommunications companies

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to theFederal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for anIncident Technicianto support a customer's network by providing troubleshooting and maintenance.

Job Duties/Responsibilities:

  • Deliver end-to-end incident response and customer support by following ITIL processes, performing remote triage, resolving hardware/software/network issues, and escalating complex cases when needed.
  • Support installation, configuration, relocation, and documentation of desktop IT equipment-including workstations, peripherals, phones, AV components, and network devices.
  • Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity while restoring services, determining root causes, and maintaining accurate logs, records, and status reports.
  • Provide clear communication and user assistance, including guidance on system procedures, application use, downtime processes, and updates during outages or service restoration.
  • Travel locally between customer buildings and support temporary assignments as required.
  • Support coverage as part of a team operating between 6:00 AM and 6:00 PM. The required work shift is Monday through Friday, 9:30 AM to 6:00 PM.

Required Clearance:

TSSCI with poly (#tssci) (#polygraph)

Required Qualifications:

  • HS Diploma and 8+ years of relevant experience OR Associates degree and 6+ years of experience OR Bachelor's degree and 4+ years of experience
  • Experience providing technical support in a help desk, service desk, installation, or incident management role.
  • Ability to troubleshoot and resolve hardware, software, network, and telecommunications issues.
  • Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
  • Knowledge of Active Directory, TCP/IP networking concepts, and standard IT support tools.
  • Experience installing IT endpoints such as desktops, printers, VOIP/digital phones, and network switches.

Desired Qualifications:

  • CUSTOMER-specific Component Mission Administrator (CMA) or Directorate Mission Administrator (DMA) certification. Experience in a technical help desk position and IT hardware/cabling installation.
  • Experience with enterprise ticketing systems (ServiceNow ITSM/ITOM, Remedy, Jira Service Management).
  • Strong problem-solving, communication, and customer service skills.
  • Ability to quickly adapt to evolving tasks and mission requirements.

Our Incident Technician's earn between $89,200 - $118, 242. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Mclean, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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