Astronics
Astronics

60 Astronics Customer Service Jobs Hiring Near You

Astronics-PECO, located in picturesque Clackamas, Oregon near the foothills of Mt. Hood, designs ... Maintains, builds, repairs and services the fixtures and trim dies * Trouble shoots fixtures and ...

Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong ... Log/collect customer feedback to continuously improve service quality and customer satisfaction ...

... Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer ... Experience supporting STC or OEM Service Bulletin certification programs. * Familiarity with OEM ...

Buyer / Planner I

Clackamas, OR

$60K - $82K/yr

... Customer Service, and Supply Chain. Basic knowledge of lean / throughput techniques and MRP theory ... Astronics PECO is committed to working with and providing reasonable accommodation to individuals ...

Astronics-PECO, located in picturesque Clackamas, Oregon near the foothills of Mt. Hood, designs ... This position also interfaces with planning, engineering and quality teams to meet customer ...

Buyer / Planner I

Clackamas, OR

$59K - $82K/yr

... Customer Service, and Supply Chain. * Basic knowledge of lean / throughput techniques and MRP ... Astronics PECO is committed to working with and providing reasonable accommodation to individuals ...

Buyer / Planner I

Clackamas, OR · On-site

$60K - $82K/yr

... Customer Service, and Supply Chain. Basic knowledge of lean / throughput techniques and MRP theory ... Astronics PECO is committed to working with and providing reasonable accommodation to individuals ...

Astronics-PECO, located in picturesque Clackamas, Oregon near the foothills of Mt. Hood, designs ... This position also interfaces with planning, engineering and quality teams to meet customer ...

Showing results 41-60

Astronics Jobs Information

What is it like to work at Astronics?

Astronics is a technology company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement.

The company operates in a dynamic environment with a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and work on projects that contribute to the development of advanced technologies for the aerospace and defense industries.

Working at Astronics may appeal to individuals who are passionate about technology, enjoy working in a fast-paced environment, and are motivated by the opportunity to make a meaningful impact on the development of cutting-edge solutions for critical industries.

What makes Astronics an attractive place to work?

Astronics is a leading global supplier of advanced technologies to the aerospace, defense, and other high-performance industries, with a reputation for delivering innovative solutions and exceptional customer service. The company's workplace culture values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and secure environment. By joining Astronics, individuals can contribute to the development of cutting-edge technologies and make a meaningful impact in the aerospace and defense sectors, while also advancing their own careers and skills.

Do workers at Astronics get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and August 2026.

Does Astronics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and August 2026.

At Astronics, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from Astronics affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Astronics?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between July 2025 and August 2026.

Do workers at Astronics worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

How easy is it to get time off at Astronics?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and August 2026.

Do Astronics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

Do jobs at Astronics spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

How easy is it to take sick days at Astronics?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people at Astronics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people at Astronics get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and August 2026.

Is it stressful to work at Astronics?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people at Astronics enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people at Astronics recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people get enough training when they start at Astronics?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people get support to advance at Astronics?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people think Astronics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and August 2026.

Do workers feel well informed about how Astronics is doing?

Most people feel well informed about how the company is doing.
93% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and August 2026.

What are the most popular job types at Astronics?

    Infographic showing various Customer Service job openings at Astronics in the United States as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Nights. Highlights an 88% Physical, 11% Hybrid, and 1% Remote job distribution.

    Strategic Demand & Capacity Planning Manager

    Astronics

    Waukegan, IL

    $95K - $131K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 20 days ago


    Astronics rating

    8.3

    Company rating: 8.3 out of 10

    Based on 18 frontline employees who took The Breakroom Quiz

    41st of 159 rated electronics manufacturers


    Job description

    Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) serves as the experienced, global market leader for in-flight entertainment and connectivity (IFEC) solutions for aircraft. As a systems certification provider, Astronics CSC has worked on over 100 projects for industry partners to upgrade commercial and business aircraft with new passenger power systems, IFEC navigation, communication and flight safety systems. Additionally, Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long-term relationships with industry leaders to help make the connected aircraft a reality. The company now employs over 300 employees and is a six-time recipient of Chicago’s Best and Brightest Employers to Work For award.

    Summary

    The Strategic Demand & Capacity Planning Manager is responsible for developing and maintaining the organization’s long-range demand, capacity, and operational readiness plans to support business growth, customer commitments, and strategic objectives.

    This role serves as the primary link between Business Development, Program Management, Operations, Supply Chain, Engineering, Finance, and Executive Leadership to ensure future customer demand is understood, forecasted, and translated into actionable business plans.

    The Strategic Demand & Capacity Planning Manager proactively identifies future constraints, capacity limitations, supply chain risks, and investment opportunities, enabling the organization to make informed decisions regarding staffing, procurement, production capacity, inventory strategy, and capital investments.

    The position plays a critical role in aligning market opportunities with organizational capabilities and ensuring the company remains prepared for future growth.

    Essential Duties and Responsibilities

    The essential duties and responsibilities include the following, other duties as may be required from time-to-time.

    Strategic Demand Planning

    • Develop and maintain short-term, mid-term, and long-term demand forecasts.
    • Consolidate customer forecasts, backlog, bookings, market intelligence, and business development opportunities into integrated demand plans.
    • Analyze demand trends across product lines, customers, and business segments.
    • Identify forecast changes and potential business impacts.
    • Establish forecasting methodologies and reporting standards.
    • Monitor forecast accuracy and recommend improvements.

    Capacity Planning

    • Develop enterprise capacity models for engineering, manufacturing, supply chain, customer service, and program management functions.
    • Evaluate current and future resource requirements.
    • Identify capacity constraints before they impact customer commitments.
    • Support workforce planning and organizational growth strategies.
    • Recommend investments in personnel, equipment, facilities, and infrastructure.

    Market & Business Intelligence

    • Partner with Business Development to monitor industry trends, customer developments, competitor activity, and emerging technologies.
    • Analyze aerospace and defense market conditions that may impact future demand.
    • Evaluate customer acquisition opportunities and forecast impacts.
    • Support strategic planning initiatives through market-driven insights.

    Supply Chain Risk & Readiness Planning

    • Partner with Supply Chain to identify long-lead-time material risks and supply chain constraints and to develop strategic procurement plans.
    • Support advanced procurement initiatives.
    • Recommend inventory strategies to support future demand.
    • Assess supplier capacity and readiness risks.

    Business Development Support

    • Partner with Business Development to evaluate pipeline opportunities.
    • Support capture planning and growth initiatives.
    • Analyze resource and operational impacts of potential new business awards.
    • Provide operational readiness assessments for major opportunities.

    Executive Planning & Decision Support

    • Develop executive dashboards and planning tools.
    • Present demand forecasts, capacity analyses, and strategic recommendations to leadership.
    • Support annual strategic planning and operating plan development.
    • Provide scenario planning and sensitivity analyses.
    • Assist leadership in evaluating growth strategies and investment opportunities.

    Cross-Functional Leadership

    • Facilitate Sales, Inventory & Operations Planning (SIOP) and Integrated Business Planning (IBP) processes.
    • Lead cross-functional planning reviews.
    • Align Program Management, Operations, Engineering, Supply Chain, and Finance around future business requirements.
    • Drive organizational readiness planning.

    Continuous Improvement

    • Develop and improve forecasting models and planning processes.
    • Implement best practices for demand planning and capacity management.
    • Improve visibility into future business requirements.
    • Increase forecast accuracy and planning effectiveness.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Education and/or Experience

    • Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, Engineering, Finance, Economics, or related field.
    • 8+ years of experience in demand planning, capacity planning, operations planning, program management, supply chain management, business planning, or related disciplines.
    • Experience in aerospace, defense, manufacturing, or other complex technical industries preferred.
    • Experience supporting executive-level strategic planning activities.
    • Experience working within cross-functional organizations.
    • MBA preferred.
    • Aerospace and defense markets
    • Sales & Operations Planning (S&OP)
    • Integrated Business Planning (IBP)
    • Capacity modeling
    • Long-range forecasting
    • Program Management
    • Supply Chain Management
    • Business Development support

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal Protective Equipment may be required when working in designated areas. The noise level in the work environment is moderate.

    Competencies

    To perform the job successfully, an individual should demonstrate the following competencies:

    Strategic Planning

    • Long-range business planning
    • Capacity planning methodologies
    • Demand forecasting
    • Resource modeling
    • Scenario planning
    • Strategic decision-making

    Business Acumen

    • Financial analysis
    • Market analysis
    • Business case development
    • Operational planning
    • Growth strategy development

    Leadership

    • Ability to influence across multiple organizations without direct authority.
    • Strong facilitation and executive presentation skills.
    • Proven ability to align stakeholders around strategic priorities.

    Technical Skills

    • Advanced Microsoft Excel
    • Power BI
    • PowerPoint
    • ERP/MRP Systems
    • Business Intelligence Platforms
    • Demand Planning Software
    • Capacity Modeling Tools
    • SQL
    • Power Platform

    Astronics CSC offers a competitive benefit package which is available to full-time employees. Part-time employees may be eligible on a pro-rated basis for the benefits listed.

    • Stay Healthy – Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity.
    • Save for the Future – 401K, Profit Sharing & Employee Stock Purchase Plan
      • The Astronics Corporation Profit Sharing/ 401(k) Plan is a “safe harbor” plan. Under the plan, Astronics has committed to contribute 3% of your eligible wages, with the ability to do an annual discretionary adder on top.
    • Find Balance – Employee Assistance Program & Wellness Program
    • Time for You – Generous Paid Time Off, Paid Holidays and Paid Parental Leave
    • Professional Growth - Tuition Reimbursement Program

    An offer of employment is contingent on successfully passing a drug test and background check, and applicants who do not successfully pass both the drug test and background check will not be considered for employment.

    The salary range specified is applicable to positions within the State of Illinois and reflects various factors considered in compensation decisions. These factors include, but are not limited to, individual skill sets, experience, training, licensure, certifications, and the specific needs of our business and organization. At Astronics CSC, it is uncommon for new hires to receive an offer at or near the top end of the range for their role. Compensation decisions are made based on the unique facts and circumstances of each candidate. The current estimated yearly salary range for this position is $110,000 to $150,000 per year. In addition, you will be eligible for our Quarterly Incentive compensation bonus. Astronics offers a competitive salary, along with opportunities for career growth.


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