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Astronics

59 Astronics Customer Service Jobs Hiring Near You

Astronics

Production Supervisor

Lebanon, NH

... Astronics.We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and ...

Astronics

Production Team Assistant

East Aurora, NY · On-site

$22 - $28/hr

... Astronics.We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and ...

Astronics Corporation

Production Supervisor

Lebanon, NH · On-site

... of Astronics. We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority ...

Astronics

Industrial Painter

Clackamas, OR · On-site

$19.25 - $26.25/hr

Astronics-PECO is located in Clackamas, Oregon, where we design and manufacture highly engineered ... We specialize in Passenger Service Units (PSUs) which incorporate air handling, emergency oxygen ...

Astronics

Tool Room Machinist

Clackamas, OR

Astronics-PECO, located in picturesque Clackamas, Oregon near the foothills of Mt. Hood, designs ... This position also interfaces with planning, engineering and quality teams to meet customer ...

Astronics

Program Manager, Aerospace

Clackamas, OR

Astronics-PECO, located in Clackamas, Oregon, designs and manufactures highly engineered commercial ... We specialize in Passenger Service Units (PSUs) which incorporate air handling, emergency oxygen ...

Astronics

Tool Room Machinist

Clackamas, OR

Astronics-PECO, located in picturesque Clackamas, Oregon near the foothills of Mt. Hood, designs ... Maintains, builds, repairs and services the fixtures and trim dies * Trouble shoots fixtures and ...

Astronics

Tool Room Machinist

Clackamas, OR

Astronics-PECO, located in picturesque Clackamas, Oregon near the foothills of Mt. Hood, designs ... This position also interfaces with planning, engineering and quality teams to meet customer ...

Astronics

Program Manager, Aerospace

Clackamas, OR

Astronics-PECO, located in Clackamas, Oregon, designs and manufactures highly engineered commercial ... We specialize in Passenger Service Units (PSUs) which incorporate air handling, emergency oxygen ...

Astronics

Program Manager, Aerospace

Clackamas, OR

Astronics-PECO, located in Clackamas, Oregon, designs and manufactures highly engineered commercial ... We specialize in Passenger Service Units (PSUs) which incorporate air handling, emergency oxygen ...

Astronics

Industrial Painter

Clackamas, OR · On-site

$19.25 - $26.25/hr

Astronics-PECO is located in Clackamas, Oregon, where we design and manufacture highly engineered ... We specialize in Passenger Service Units (PSUs) which incorporate air handling, emergency oxygen ...

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All JobsAstronics Customer Service Jobs

Astronics Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Astronics?

Astronics is a technology company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement.

The company operates in a dynamic environment with a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and work on projects that contribute to the development of advanced technologies for the aerospace and defense industries.

Working at Astronics may appeal to individuals who are passionate about technology, enjoy working in a fast-paced environment, and are motivated by the opportunity to make a meaningful impact on the development of cutting-edge solutions for critical industries.

Do workers at Astronics get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.

Does Astronics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.

At Astronics, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Astronics affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Astronics?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at Astronics?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it to take sick days at Astronics?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Astronics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Astronics get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.

Is it stressful to work at Astronics?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Astronics enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Astronics recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get enough training when they start at Astronics?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get support to advance at Astronics?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people think Astronics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers feel well informed about how Astronics is doing?

Most people feel well informed about how the company is doing.
92% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.
What are the most popular jobs at Astronics?
What are the most popular categories at Astronics?
Infographic showing various Customer Service job openings at Astronics in the United States as of May 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Contract, and 3% Nights. Highlights an 94% Physical, and 6% Hybrid job distribution.
Manufacturing Technician (LSI-NH)

Manufacturing Technician (LSI-NH)

Astronics Corporation

Lebanon, NH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Astronics rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

66th of 137 rated electronics manufacturers

Job description

Astronics Subsidiary
Location
Description
At Astronics Luminescent Systems, Inc., innovation takes flight-literally. As a proud member of a world-class global aerospace organization, we design and deliver cutting-edge electronics, lighting, and avionics systems for commercial, business, and military aircraft.
We are looking for a highly skilled and motivated Manufacturing Technician to join our team in Lebanon, NH. If you're passionate about hands-on technical problem-solving and want to make a direct impact on the aerospace industry, this is your opportunity to soar.
What You'll Do:
  • Lead and guide technical activities for our production line, ensuring excellence every step of the way.
  • Train team members on production processes, SOPs, and manufacturing documentation to promote knowledge-sharing and efficiency.
  • Troubleshoot and resolve process, equipment, and documentation challenges with persistence and creativity.
  • Monitor non-conformance reports (NCRs), collaborate with Process and Product Engineers, and ensure timely disposition.
  • Identify and flag supporting tools that require calibration, compliance updates, or other improvements.
  • Assist with root cause analysis and drive continuous improvement initiatives for our products and processes.
  • Play a key role in new product and process introductions, helping us stay at the forefront of aerospace innovation.

What You Bring:
  • Strong preference will be given to a candidate with an Associate's degree in engineering or equivalent experience in a manufacturing environment.
  • Proven experience overseeing and continually improving manufacturing processes.
  • Experience teaching and communicating technical material effectively to peers and team members.
  • Exceptional organizational and multitasking skills.
  • Strong problem-solving abilities and a solutions-driven mindset.
  • Proficiency with computers and ERP systems-and the ability to adapt to new technology quickly.

Why You'll Love Working Here:
At Astronics, we believe in creating an environment where our team members can thrive. Here's what makes us stand out:
  • Enjoy a 9/80 schedule - Work 80 hours over nine days, and get every other Friday off.
  • Steady work in a clean facility - bright and organized.
  • Rewards That Matter: Competitive compensation, quarterly bonuses tied to company profitability, a 401(k) with a 3% company contribution, and an Employee Stock Purchase Plan to secure your financial future.
  • Comprehensive Benefits Starting Day One: Health, dental, vision, disability, and life insurance, as well as additional voluntary coverage options.
  • Paid Holidays and Time to Recharge: Celebrate holidays and benefit from a week-long, full Christmas shutdown.
  • Full benefits - From health insurance to a 401(k) match, paid time off, profit sharing, and more, we take care of our people.
  • Culture of Balance & Growth - We believe in creating space for life outside of work while offering constant opportunities to sharpen your skills and grow your career.
  • Impact You Can See - Our designs will fly. Literally. Work on real products for real aircraft used around the world.

Physical Demands:
  • This role involves a mix of active responsibilities, including standing, walking, using hands/arms to operate equipment, and occasionally lifting up to 25 pounds. Specific visual abilities are required, including close vision, distance vision, and color vision.

Accommodation Request
  • Astronics LSI is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail LSINH.jobs@astronics.com; or call: 603-643-7766. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Ready for Takeoff?
At Luminescent Systems, your engineering talents directly shape the aircraft systems of tomorrow. If you're ready to bring your skills to a team that values innovation, collaboration, and real time off, apply today and start designing what's next.
About Astronics:
Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, military branches, completion centers, and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics.
We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and every day we honor this mission with quality, partnership, and energetic global vision.
Astronics is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Join our team at Astronics Luminescent Systems Inc. and make a significant impact with your expertise. Apply today to become a valued member of our team in East Aurora, NY!
If you are a driven individual with a passion for precision and innovation, we encourage you to apply. We offer a collaborative work environment where your skills will directly contribute to the success of our products.
Position Requirements
Full-Time/Part-Time
Full-Time
About the Organization
Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For over 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, militaries, completion centers and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics. The Company's strategy is to increase its value by developing technologies and capabilities that provide innovative solutions to its targeted markets.
For more information on Astronics and its solutions, visit www.Astronics.com.
EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
This position is currently accepting applications.

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