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ASM Research

60 Asm Research Desktop Support Jobs Hiring Near You

ASM Research

Documentation Specialist

Assists with the development of various documentation products in support of assigned program ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Computer User Support Specialist

Position Overview The Customer Service Representative, Senior provides advanced technical support ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Service Desk Analyst

Arlington, VA · On-site

$23.50 - $32/hr

Remote desktop troubleshooting tools * Cisco VPN (end-user support) * zScaler access and ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

IT Support Specialist I - Night

Provides ongoing technical support and maintenance of production and development systems and ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

IT Support Specialist I

Fairfax, VA · On-site

Provides ongoing technical support and maintenance of production and development systems and ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

ASM Research

Sys Admin - Patching / SCCM

Oak Ridge, TN · On-site

... desktop/server patching, automation, and reporting, while supporting hybrid environments and ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

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ASM Research Jobs Information

Do workers at ASM Research get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Does ASM Research pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

At ASM Research, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from ASM Research affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at ASM Research?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and May 2026.

Do workers at ASM Research worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to get time off at ASM Research?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and May 2026.

Do ASM Research managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

Do jobs at ASM Research spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to take sick days at ASM Research?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Is it stressful to work at ASM Research?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research recommend working with their team?

Most people recommend working with their team.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people get enough training when they start at ASM Research?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people get support to advance at ASM Research?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people think ASM Research’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do workers feel well informed about how ASM Research is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

What are the most popular job types at Asm Research?

    What are the most popular jobs at Asm Research?

    What are the most popular categories at Asm Research?

    Infographic showing various Desktop Support job openings at Asm Research in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, and 15% Remote job distribution.

    Cloud Support Engineer I (MD-FX)

    ASM Research

    Elkridge, MD • On-site

    Full-time

    Re-posted 16 days ago

    ASM Research rating

    8.6

    Company rating: 8.6 out of 10

    Based on 14 frontline employees who took The Breakroom Quiz

    32nd of 224 rated it services

    Job description

    The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as:
    Roles and Responsibilities
    • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
    • Respond to incident tickets in a 24x7 operational environment to meet SLA objectives
    • Review system logs to identify and mitigate system issues
    • Leverage knowledge base to help troubleshoot, identify and resolve systems issues;
    • Update knowledge base troubleshooting guides and lessons learned as required
    • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases
    • Document system issues resulting in system outages and coordinate change though change management process
    • Support collaboration across operations, development teams and external partners
    • Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues
    • Monitor solution performance according to client specification and SLAs, escalate as needed

    Minimum Qualifications
    • Bachelor of Science in CS, or other technical discipline is preferred.
    • 2 years operations experience providing application infrastructure support
    • 1 year performing system administration support (Windows/Linux)

    Clearance Requirements
    • TS clearance required
    • FBI CJIS Investigation required

    Preferred Skills
    • Experience in supporting Azure/AWS cloud

    Certifications/Licensures
    • Microsoft Azure Fundamentals preferred
    • CompTIA Security+ preferred

    Other Job Specific Skills
    • Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams
    • Applies standard methodology, techniques, procedures and criteria.
    • Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
    • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
    • Interpersonal Skills, problem solving, organizational, and multi-tasking skills

    Compensation Ranges
    Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
    EEO Requirements
    It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
    All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
    Physical Requirements
    The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
    Disclaimer
    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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