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AppFolio

62 Appfolio Operations Jobs Hiring Near You

AppFolio, Inc.

Inbound Sales Representative

Columbus, OH · On-site

$18/hr

Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit ...

AppFolio

Revenue Operations Manager

Columbus, OH

Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a ... The Revenue Operations Manager will be part of a high-performance and collaborative sales ...

AppFolio

Revenue Operations Manager

Columbus, OH

$114.40K - $143K/yr

Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a ... The Revenue Operations Manager will be part of a high-performance and collaborative sales ...

AppFolio, Inc.

Revenue Operations Manager

$114.40K - $143K/yr

Description Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than ... The Revue Operations Manager will be part of a high-performance and collaborative sales operations ...

AppFolio

Public Records Specialist I

Santa Barbara, CA · On-site

$23.50 - $28.80/hr

Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit ...

AppFolio, Inc.

Treasury Manager

San Diego, CA · On-site +1

$114.40K - $143K/yr

Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit ...

AppFolio, Inc.

Billing Specialist

Santa Barbara, CA · On-site +1

$52.80K - $66K/yr

Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit ...

AppFolio, Inc.

Account Executive - SMB

Santa Barbara, CA · On-site

$140K/yr

Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit ...

AppFolio

Customer Care Specialist II

Manhattan, NY

$26 - $28.80/hr

Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit ...

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All JobsAppfolio Operations Jobs

AppFolio Jobs Information

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What are the most popular job types at Appfolio?
    What are the most popular jobs at Appfolio?
    What are the most popular categories at Appfolio?
    Infographic showing various Operations job openings at Appfolio in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution.

    Inbound Sales Representative

    AppFolio, Inc.

    Columbus, OH • On-site

    $18/hr

    Full-time

    Posted 23 days ago

    Job description

    Description
    AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
    LiveEasy by AppFolio is changing the way homeowners and renters manage their move and their homes. We're a service-first software guiding renters and homeowners through their journey while building solutions for our partners, helping them stay engaged with their clients beyond the transaction.
    The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves assisting homeowners with personalized services, managing various requests, and ensuring a seamless experience by coordinating resources, services, and information. The Concierge - LiveEasy is a trusted advisor who anticipates needs, offers solutions, and ensures customer satisfaction from start to finish. This sales role is onsite (10am-7pm EST), paid hourly, and is eligible for tier-based commission.
    Your impact
    • Serve as the main point of contact for homeowners during the moving process.
    • Provide personalized guidance on services, including moving assistance, utility setups, home services, and more.
    • Proactively reach out to clients to ensure their needs are met and to offer support throughout their transition.
    • Coordinate with vendors and service providers to arrange necessary home services, utilities, and other moving-related needs.
    • Track and manage client requests, ensuring timely and accurate follow-through.
    • Address customer inquiries and resolve issues promptly, escalating complex matters to management when necessary.
    • Offer creative solutions to resolve challenges that may arise during the moving process.
    • Maintain accurate customer records and track all interactions in the company's CRM system.
    • Provide clients with relevant information about their new home, community, and available services.
    • Identify opportunities to upsell or cross-sell additional services that can enhance the homeowner's moving experience.
    • Monitor customer satisfaction throughout the process and implement measures to ensure a positive experience.
    • Conduct follow-ups after the move to address any remaining needs and to gather feedback.

    Qualifications
    • Ability to understand and anticipate client needs, providing personalized and empathetic service.
    • Strong verbal and written communication skills, with the ability to explain complex details clearly and concisely.
    • Ability to manage multiple tasks, vendors, and timelines simultaneously while maintaining a high level of accuracy.
    • Effective at resolving issues and offering creative solutions to meet customer needs.
    • Excellent attention to detail when coordinating services and managing customer information.
    • Ability to identify upsell and cross-sell opportunities to enhance the customer experience.

    Must have
    • The ability to work a 10am-7pm Eastern schedule onsite at our Columbus location.
    • High school diploma or equivalent (required); customer service, or related field (preferred).
    • 2+ years of experience in customer service or concierge roles.
    • Experience with CRM systems and service coordination.
    • Strong problem-solving and multitasking abilities.
    • Ability to work in a fast-paced environment.

    Location
    Find out more about our locations by visiting our site.
    Compensation & Benefits
    The base hourly wage that we reasonably expect to pay for this role is: $18 plus tier-based commission.
    The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc.
    Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
    Regular full-time employees are eligible for benefits - see here.
    About AppFolio
    AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
    Why AppFolio
    Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
    Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
    Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
    Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
    Paddle as One.
    Learn more at appfolio.com/company/careers
    Statement of Equal Opportunity
    At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.

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