AppFolio

62 Appfolio Data Operations Director Jobs Hiring Near You

The Data Migration Specialist II serves as a trusted guide and technical expert for customers ... operational efficiency, and grow their business. For more information about AppFolio, visit ...

This flow of data is essential to optimizing core health plan operations, including case management ... Plan, organize, staff, direct and control the day-to-day operations of the department; develop and ...

This flow of data is essential to optimizing core health plan operations, including case management ... Plan, organize, staff, direct and control the day-to-day operations of the department; develop and ...

Media Operations The Data Operations team is pivotal in the delivery of modern agency services. We ... days are directed by their agency or manager. Our objective is to increase this requirement ...

Media Operations The Data Operations team is pivotal in the delivery of modern agency services. We ... days are directed by their agency or manager. Our objective is to increase this requirement ...

The Job The Director, Provider Data Operations ensures provider information is accurate, complete, timely, governed, and trusted across the enterprise. This role is responsible for the evolution of a ...

The Director of Platform Data Operations owns the shared data language across Briefly's member firms -- Rimon, Scale, Caravel and OGC -- the process consolidation behind it, and the portfolio ...

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AppFolio Jobs Information

Does AppFolio pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and February 2026.

Is the health insurance from AppFolio affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
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Do people get paid time off at AppFolio?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and February 2026.

How easy is it to get time off at AppFolio?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

How easy is it to take sick days at AppFolio?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at AppFolio feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
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Do people at AppFolio get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
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Is it stressful to work at AppFolio?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

Do people at AppFolio enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and August 2025.

Do people at AppFolio recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get enough training when they start at AppFolio?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

Do people get support to advance at AppFolio?

Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people think AppFolio’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

Do workers feel well informed about how AppFolio is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

What other companies are hiring for Data Operations Director jobs?

What are the most popular categories at Appfolio?

Infographic showing various Data Operations Director job openings at Appfolio in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution.

Revenue Operations Manager - Customer Success

AppFolio

Columbus, OH • On-site

Full-time

Posted 14 days ago


AppFolio rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

185th of 247 rated software companies


Job description

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

Join us as an operational strategist and systems thinker to own the Adoption & Value realization across our segments within our Revenue Operations team. In PropTech, winning the sale is only step one; true long-term value is unlocked when site-level teams, property managers, regional operations, and maintenance staff, actively adopt our platform across their portfolios. We are looking for someone who is a strategic thinker matched with the ability to execute. A "product manager for our GTM engine" who uses AI workflows, automation, and data layers to scale customer value creation rather than acting as a traditional business partner building manual reports.

Your Impact:
  • Cross-Functional Alignment & Customer Strategy: Partner with Marketing, Revenue, and Product to align on customer needs, streamline internal workflows, and deliver a seamless end-to-end customer experience that drives revenue.
  • Foundational Systems & Telemetry Architecture: 
    • Portfolio Adoption & Telemetry: Partner with Data Science & Analytics, and RevOps partners to integrate property-level usage telemetry into CRM and Services systems, building automated alerts for dipping adoption thresholds or opportunities and establishing objective, AI-driven health scoring models.
    • Data, Process & Tooling Optimization: Deploy AI agents in CS platforms (e.g., Gainsight, Vitally, ChurnZero) to automate QBR prep, account summaries, and health check-ins while optimizing tech stack processes across our architecture.
  • Predictive Operations & Lifecycle Workflows: 
    • Segmentation, Capacity & Renewal Workflows: Build segment-specific automated playbooks and manage coverage and capacity models to optimize resource allocation across the adoption and renewal lifecycle.
    • Performance Monitoring & Churn Mitigation: Partner with Services Leadership to track key Services KPIs (NRR/GRR, retention, CSQLs) and deploy predictive churn models using sentiment analysis and usage data to automatically flag at-risk accounts for intervention.
  • Growth Automation & Portfolio Expansion:
    • Signal Automation & Playbook Development: Define adoption and expansion triggers to automate account team workflows, and auto-generate property-tailored ROI reports for QBRs to drive portfolio expansion.

 

Competencies:
  • Strategic Thinking & Visionary: Able to see and communicate the big picture in an inspiring way; determines opportunities and risks through comprehensive analysis of current and future trends.
  • Communication: Speaks and writes clearly and articulately across levels and audiences to drive cross-functional alignment and execution.
  • Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities and driving results.
  • Proactivity & AI Mindset: Acts without being told what to do; brings new ideas and automated, AI-driven solutions to the organization.
  • Analytical Skills & Data Fluency: Able to structure and process qualitative or quantitative data, query product analytics, and link software usage directly to revenue outcomes.
  • Attention to Detail: Does not let important details slip through the cracks or derail a project.

 

Qualifications:
  • 7+ years of experience in Revenue Operations, Customer Success Operations, or Business Operations within SaaS industries (PropTech or hardware/software experience highly preferred).
  • Strong understanding of SaaS business models, customer lifecycle management, and CS coverage models (Strategic, Dedicated, Digital/Scaled).
  • Deep hands-on experience with CRM architecture (Salesforce, HubSpot) and Customer Success platforms (Gainsight, Vitally, ChurnZero).
  • Data fluency and comfort querying/interpreting product analytics (Amplitude, Mixpanel, SQL, Tableau, or Snowflake) to drive data-informed decisions.
  • Demonstrated experience setting up automated workflows, AI transcription/sentiment tools (e.g., Gong, Zapier), and automated customer journeys.
  • Familiarity with property management workflows, PMS integrations (Yardi, RealPage, Entrata), or multi-family/commercial real estate operational structures is a major bonus.

Location

Find out more about our locations by visiting our site. 

All late-stage candidates complete an in-person meeting with an AppFolian as part of our hiring process.

Compensation & Benefits

The compensation that we reasonably expect to pay for this role is: $114,400 - $143,000 base pay. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.


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