ZipRecruiter

Log In

Amazon
Amazon

120 Amazon Systems Support Engineer Jobs Hiring Near You

Chef Robotics

Systems Support Engineer

San Francisco, CA · On-site

$120K - $170K/yr

... Tesla, and Amazon Robotics, Chef is rapidly scaling with multiple multi-year contracts and a ... About the Role Chef is seeking Systems Support Engineers to serve as a vital link between our ...

Goldbelt Apex

Systems Support Engineer

Rockville, MD

$111K - $118K/yr

The Systems Support Engineer is responsible for troubleshooting and resolving complex software, configuration, and setup issues encountered by field engineers, technicians, and end-users. This role ...

Goldbelt, Inc.

Systems Support Engineer

Rockville, MD · On-site

$111K - $118K/yr

The Systems Support Engineer is responsible for troubleshooting and resolving complex software, configuration, and setup issues encountered by field engineers, technicians, and end-users. This role ...

Goldbelt Apex

Systems Support Engineer

Rockville, MD · On-site

$111K - $118K/yr

The Systems Support Engineer is responsible for troubleshooting and resolving complex software, configuration, and setup issues encountered by field engineers, technicians, and end-users. This role ...

Beyond Finance

Systems Support Engineer

Houston, TX · On-site

The Systems Support Engineer will provide strategic support solutions to enhance the efficiency and reliability of IT services, working in a fast-paced environment. Responsibilities : • Identify ...

Beyond Finance

Systems Support Engineer

Houston, TX · On-site

About the Role We are seeking an IT Support Engineer able to contribute towards Beyond Finance ... Identify and escalate trends, bugs and other system errors to Escalation, IT Engineering and ...

Beyond Finance

Systems Support Engineer

Houston, TX · On-site

They are seeking an IT Support Engineer to provide innovative support solutions that enhance ... Required : • Advanced Experience with Windows operating systems, and hardware troubleshooting ...

UnitedHealth Group

Systems Support Engineer

Mesa, AZ · On-site

$72.80K - $130K/yr

We are seeking a Systems Support Engineer who will be on a team responsible for the setup, ongoing support, and management of critical automation PCs, servers, and PLCs. The ideal candidate would be ...

Optum

Systems Support Engineer

Mesa, AZ · On-site

$72.80K - $130K/yr

We are seeking a Systems Support Engineer who will be on a team responsible for the setup, ongoing support, and management of critical automation PCs, servers, and PLCs. The ideal candidate would be ...

UnitedHealth Group

Systems Support Engineer

Mesa, AZ

$72.80K - $130K/yr

We are seeking a Systems Support Engineer who will be on a team responsible for the setup, ongoing support, and management of critical automation PCs, servers, and PLCs. The ideal candidate would be ...

SWIFT VA

Systems Support Engineer

Manassas, VA · On-site

$152.96K/yr

Experience 5 to 10 years experience in building and supporting Windows platform running on both bare metal and Hypervisor virtual machines for larger Enterprise. What to Expect As a Systems Engineer ...

previous pagenext page

Showing results 61-80

All JobsAmazon JobsAmazon Systems Support Engineer Jobs

Amazon Jobs Information

What are the key skills and qualifications needed to thrive as a Systems Support Engineer, and why are they important?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges Systems Support Engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What are Systems Support Engineers?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 568 people who took the Breakroom Quiz between February 2026 and May 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 525 people who took the Breakroom Quiz between February 2026 and May 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 519 people who took the Breakroom Quiz between February 2026 and May 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
89% of people who work part-time say they get paid time off
Based on data from 148 people who took the Breakroom Quiz between December 2025 and May 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 424 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 636 people who took the Breakroom Quiz between February 2026 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 246 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 289 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 180 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it for Amazon workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 222 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 527 people who took the Breakroom Quiz between February 2026 and May 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 267 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers at Amazon do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
83% of people report that they don’t do extra unpaid work.
Based on data from 260 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 569 people who took the Breakroom Quiz between February 2026 and May 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 196 people who took the Breakroom Quiz between November 2025 and May 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 156 people who took the Breakroom Quiz between March 2026 and May 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 569 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 600 people who took the Breakroom Quiz between February 2026 and May 2026.

Is it stressful to work at Amazon?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 597 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 485 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 646 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 606 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 557 people who took the Breakroom Quiz between February 2026 and May 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 546 people who took the Breakroom Quiz between February 2026 and May 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 570 people who took the Breakroom Quiz between February 2026 and May 2026.
What other companies are hiring for Systems Support Engineer jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Infographic showing various Systems Support Engineer job openings at Amazon in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Systems Support Engineer

Systems Support Engineer

Chef Robotics

San Francisco, CA • On-site

Full-time

Posted 3 days ago

Job description

Chef Robotics is accelerating the deployment of intelligent machines in the physical world, starting with food production — the sector facing the largest labor shortage in the U.S., with 1.14M unfilled jobs today and 3.1M projected by 2030. These roles can't be offshored, making robotics essential to keeping production onshore and strengthening America's manufacturing base.

Our AI-powered robots automate food prep and assembly in commercial kitchens and food manufacturing, and have already produced over 110 million meals in production — generating the world's largest proprietary dataset for deformable food manipulation. Backed by investors including Kleiner Perkins, Construct, Bloomberg Beta, and Promus Ventures, and built by a team from Cruise, Zoox, Google, Tesla, and Amazon Robotics, Chef is rapidly scaling with multiple multi-year contracts and a mission to put an intelligent robot in every commercial kitchen.


About the Role
 
Chef is seeking Systems Support Engineers to serve as a vital link between our customers and our engineering teams. In this role, you’ll work in the office communicating with customers’ operations teams to understand issues on site, triage incoming tickets with relevant data, investigate to determine a fix, and deploy fixes or mitigations. When help is needed, you will lead escalations to Engineering. Additionally, you'll be in the field to execute repairs, deploy fixes, ensure resolution, and customer satisfaction. Further, you will partner with our sales team to improve existing performance and develop and test new tasks for the robo, leading to expansion with existing customers.
 
This is an opportunity to leverage your deep technical expertise and passion for robotics to directly impact Continuous Improvement and Chef's revenue stream. In this role, you’ll be responsible for managing one of the core drivers of the company’s success, our relationships with our customers. If you’re excited about working in a customer-facing role on hard technical problems and you thrive in the fast-paced, dynamic environment of an early-stage startup, we’d love to hear from you. Please note that this is a customer-facing role, with deployment at our customers’ facilities at 50%-75% of the time.
In this role, you will:
  • Act as the face of Chef Robotics in the field, leading the in-field deployment and support of Chef’s robotic systems at customer sites
  • Investigate customer issues, triage incoming tickets with relevant data, investigate to determine a fix and deploy fixes or mitigations
  • Collaborate with Chef’s Applications and Engineering teams to prioritize to resolve production blocking issues
  • Execute field break/fix hardware repairs and deploy and test new software.
  • Work with Chef’s Customer Success team to improve existing performance and to develop and test new tasks for the robotServe as a touchpoint for the customer to ensure they have a great experience with our team and our product 
  • Willingness to be hands-on with in system break/fix
  • Prepare and develop technical presentations to explain our company's products or services to customers
What You Bring:
  • BS, MS, in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, or a related field
  • Minimum 3+ years' experience in a customer-facing role in applications engineering, deployment, solutions engineering, or similar roles
  • Prior experience in two or more of the following areas: machine learning, motion planning, robotics, computer vision, or control
  • Prior experience with at least one of the following areas: product engineering, applications engineering, solutions engineering, sales engineering, forward deployed engineering
  • Prior experience in API integrations for Support tooling development
  • Demonstrated track record of shipping products quickly and efficiently
  • Able to work independently and with minimal supervision
  • Ability to travel at least 75% of your time is required
  • Must be available to work a flexible schedule to support customers, including some weekends, nights, and on-call hours
  • Familiar with Linux/Unix and/or Robot Operating System (ROS); Python or Linux experience is a plus
  • Strong communications and project management skills to recognize, communicate, and properly document product issues, complaints and improvements
Chef is an early-stage startup where equity is a major part of the compensation package. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
 
In addition to salary and early-stage equity, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, commuter benefits, flexible paid time off (PTO), catered lunch, and 401(k) matching.

Chef Robotics is solving one of the hardest problems in AI and robotics — and we ship. Our robots are in production today, generating real data that trains the next generation of food AI. Backed by Kleiner Perkins, Construct, Bloomberg Beta, and Promus Ventures, and built by a team from Cruise, Zoox, Google, Tesla, and Amazon Robotics, we're scaling fast with multiple multi-year enterprise contracts. If you want to build physical AI with real-world deployments and real impact, Chef is the place.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.