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60 Allegion Customer Service Jobs Hiring Near You

Allegion

Product Experience Specialist

Carmel, IN · On-site

... the customer experience-based testing and validation of Allegion's new and updated products. This role will work with Product Development, Technical Services, and Field Specialist teams to help ...

Allegion

Product Experience Specialist

... the customer experience-based testing and validation of Allegion's new and updated products. This role will work with Product Development, Technical Services, and Field Specialist teams to help ...

Allegion

Product Experience Specialist

Carmel, IN · On-site +1

... the customer experience-based testing and validation of Allegion's new and updated products. This role will work with Product Development, Technical Services, and Field Specialist teams to help ...

Allegion

Customer Experience Specialist 1

$17.50 - $23/hr

Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email and/or the Allegion online portal. * Gain proficiency in product to ...

Allegion

Customer Experience Specialist 1

Topeka, KS · On-site

$16 - $21.25/hr

Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email and/or the Allegion online portal. * Gain proficiency in product to ...

Allegion

Customer Experience Specialist 1

Jefferson City, MO · On-site

$16 - $21.25/hr

Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email and/or the Allegion online portal. * Gain proficiency in product to ...

Allegion

Customer Experience Specialist 1

$17.50 - $23/hr

Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email and/or the Allegion online portal. * Gain proficiency in product to ...

Allegion, PLC

Customer Experience Specialist 1

$17.50 - $23/hr

Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email and/or the Allegion online portal. * Gain proficiency in product to ...

Allegion

Service Sales Advisor

Cleveland, OH · On-site

Work closely with the local branch operations team to deliver service proposals to customers, negotiate pricing, and close time and material sales. * Work with Allegion Regional Sales Office (RSO) to ...

Allegion

Residential Support Representative 1

$17.50 - $22.25/hr

Support Allegion's values and mission to create a customer-centric culture. What You Need to Succeed: * 1+ years of customer service experience preferred. * An HS Diploma or GED is required; an ...

Allegion

Service Sales Advisor

Buffalo, NY · On-site

Work closely with the local branch operations team to deliver service proposals to customers, negotiate pricing, and close time and material sales. * Work with Allegion Regional Sales Office (RSO) to ...

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All JobsAllegion Customer Service Jobs

Allegion Jobs Information

Do workers at Allegion get paid breaks?

Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and September 2026.

Does Allegion pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and June 2026.

At Allegion, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
58% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from Allegion affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Allegion?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 92% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers at Allegion worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Allegion workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Allegion workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Allegion?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and September 2026.

Do Allegion managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Allegion spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Allegion?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and September 2026.

Is a Allegion job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Allegion good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Allegion feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Allegion get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and September 2026.

Is it stressful to work at Allegion?

Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Allegion enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Allegion recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get enough training when they start at Allegion?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get support to advance at Allegion?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people think Allegion’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and September 2026.

Do workers feel well informed about how Allegion is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and September 2026.

What are the most popular job types at Allegion?

    What are the most popular jobs at Allegion?

    What are the most popular categories at Allegion?

    Infographic showing various Customer Service job openings at Allegion in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% Physical, and 16% Remote job distribution.

    Product Experience Specialist

    Allegion

    Carmel, IN • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 7 days ago

    Allegion rating

    8.3

    Company rating: 8.3 out of 10

    Based on 48 frontline employees who took The Breakroom Quiz

    65th of 546 rated manufacturers

    Job description

    Creating Peace of Mind by Pioneering Safety and Security
    At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.
    Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.
    Product Experience Specialist - Carmel, Indiana (Hybrid)-Remote New Jersey-Remote Colorado
    (Candidates in New Jersey or Colorado will work remotely, but will need to reside within the state to report to local offices for business needs when required)
    Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.
    Job Summary:
    The entry-level Product Experience Specialist will support the customer experience-based testing and validation of Allegion's new and updated products. This role will work with Product Development, Technical Services, and Field Specialist teams to help define and improve customer-facing touch points. The Specialist will assist with product launches, help gather customer feedback, and document improvement opportunities. This position is designed for candidates starting their careers, offering training and mentorship to develop skills in product experience and engineering.
    What You Will Do:
    • Assist in communicating customer interface and experience-based concerns to project teams.
    • Support the creation and delivery of product training materials under guidance.
    • Help identify and verify customer experience issues with new or updated products.
    • Review historical customer feedback with supervision to help baseline product attributes.
    • Assist in defining product experience requirements with engineering and product management teams.
    • Participate in early prototype product testing and scenario-based validations with support.
    • Promote design guidelines and UI/UX best practices as learned.
    • Help drive common features across Allegion products to improve user experience.
    • Support customer experience validations with actual product installations and use cases, under supervision.
    • Train with and assist Field Specialist associates to extend Product Experience support.
    • Help expand alpha/beta test sites as directed.
    • Work collaboratively with local, US-based, and international teams, primarily remotely.
    • Learn to manage multiple projects and priorities with guidance.

    What You Need to Succeed:
    • Bachelor's degree in Engineering (EE, EET, CE, CET, ME, MET), Informatics or related field.
    • Internship or coursework related to electronic locking, security, or customer experience preferred but not required.
    • Familiarity with Bluetooth and Wi-Fi product connectivity and use (can be through school projects or internships).
    • Interest in Access Control and Electronic Security Industry.
    • Basic computer literacy and comfort with Microsoft Office Applications.
    • Willingness to learn about Electro-mechanical Locking Devices, Gateway/Bridge Communication, Access Control, Mobile Applications, POE power, and Cloud components.
    • Good communication and presentation skills; willingness to develop these skills further.
    • Mechanical aptitude and willingness to learn to use small hand tools.
    • Ability to clearly communicate solutions in customer-friendly language.
    • Empathy for customer experiences while installing and using Allegion products.
    • Ability to accurately capture and communicate customer concerns for action by the project team, with support.
    • Willingness to travel up to 25%.
    • Positive, can-do attitude and commitment to Allegion's customer-centric culture.

    Why Work for Us?
    Allegion is a Great Place to Grow your Career if:
    • You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

    • You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

    • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

    • You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

    What You'll Get from Us:
    • Health, dental and vision insurance coverage, helping you "be safe, be healthy".

    • A commitment to your future with a 401K plan, offering a 6% company match and no vesting period

    • Tuition Reimbursement

    • Unlimited PTO

    • Employee Discounts through Perks at Work

    • Community involvement and opportunities to give back so you can "serve others, not yourself"

    • Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

    Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.
    • The expected Base Salary Range: $54,000 to $75,000. The actual compensation will be determined based on experience and other factors permitted by law.

    Apply Today!
    Join our team of experts today and help us make tomorrow's world a safer place!
    Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
    We Celebrate Who We Are!
    Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
    © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
    REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
    Allegion is an equal opportunity and affirmative action employer
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