Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy * Being an expert on Zocdoc's product and ...
22 Zocdoc Project Manager Jobs Hiring Near You
Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy * Being an expert on Zocdoc's product and ...
Customer Success Manager, SMB
New York, NY · On-site
Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy * Being an expert on Zocdoc's product and ...
Customer Success Manager, SMB
New York, NY · On-site
Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy * Being an expert on Zocdoc's product and ...
Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy * Being an expert on Zocdoc's product and ...
Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy * Being an expert on Zocdoc's product and ...
Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy * Being an expert on Zocdoc's product and ...
Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy * Being an expert on Zocdoc's product and ...
Staff Software Engineer, Scheduling
New York, NY · On-site +1
Your Impact on our Mission Zocdoc's most important asset is our people. As a Staff Software ... Lead large, high visibility projects. * Manage deadlines and navigate ambiguity. * Shipping ...
Staff Software Engineer, Scheduling
New York, NY · On-site +1
Your Impact on our Mission Zocdoc's most important asset is our people. As a Staff Software ... Lead large, high visibility projects. * Manage deadlines and navigate ambiguity. * Shipping ...
Manager, Financial Planning & Analysis
New York, NY · Hybrid
$115.40K - $151.50K/yr
Your Impact on our Mission Zocdoc's most important asset is our people. As a Manager, FP&A, you ... Highly organized, and enjoy managing multiple projects and priorities simultaneously * A clear ...
Manager, Financial Planning & Analysis
New York, NY · Hybrid
$115.40K - $151.50K/yr
Your Impact on our Mission Zocdoc's most important asset is our people. As a Manager, FP&A, you ... Highly organized, and enjoy managing multiple projects and priorities simultaneously * A clear ...
Manager, Financial Planning & Analysis
New York, NY · On-site
$115.40K - $151.50K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Highly organized, and enjoy managing multiple projects and priorities simultaneously * A clear ...
Manager, Financial Planning & Analysis
New York, NY · On-site
$115.40K - $151.50K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Highly organized, and enjoy managing multiple projects and priorities simultaneously * A clear ...
Staff Software Engineer, Marketplace
New York, NY · On-site +1
You'll take ownership of the systems that power Zocdoc's user acquisition and engagement, ensuring ... Integrated with third-party data sources and content management systems, such as Contentful, to ...
Staff Software Engineer, Marketplace
New York, NY · On-site +1
You'll take ownership of the systems that power Zocdoc's user acquisition and engagement, ensuring ... Integrated with third-party data sources and content management systems, such as Contentful, to ...
Senior Enterprise Account Executive
New York, NY · On-site
$135K - $180K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Collaborating with an interdepartmental team of engineers, project managers, operations workers ...
Senior Enterprise Account Executive
New York, NY · On-site
$135K - $180K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Collaborating with an interdepartmental team of engineers, project managers, operations workers ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Integrated with third-party data sources and content management systems, such as Contentful, to ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Integrated with third-party data sources and content management systems, such as Contentful, to ...
Strategic Finance Associate
New York, NY · Hybrid
... management and stakeholders, summarizing key findings and recommendations * Support preparation of materials for Zocdoc's board and investors * Participate in ad-hoc projects and analyses as needed ...
Strategic Finance Associate
New York, NY · Hybrid
... management and stakeholders, summarizing key findings and recommendations * Support preparation of materials for Zocdoc's board and investors * Participate in ad-hoc projects and analyses as needed ...
Zocdoc's most important asset is our people. As a Senior Enterprise Account Executive, you will ... Collaborating with an interdepartmental team of engineers, project managers, operations workers ...
Zocdoc's most important asset is our people. As a Senior Enterprise Account Executive, you will ... Collaborating with an interdepartmental team of engineers, project managers, operations workers ...
Strategic Finance Associate
New York, NY · On-site
... management and stakeholders, summarizing key findings and recommendations * Support preparation of materials for Zocdoc's board and investors * Participate in ad-hoc projects and analyses as needed ...
Strategic Finance Associate
New York, NY · On-site
... management and stakeholders, summarizing key findings and recommendations * Support preparation of materials for Zocdoc's board and investors * Participate in ad-hoc projects and analyses as needed ...
Enterprise Account Executive
New York, NY · On-site
$105K - $145K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Managing a book of business between $5-8M in revenue, your key goal is growing our Enterprise ...
Enterprise Account Executive
New York, NY · On-site
$105K - $145K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Managing a book of business between $5-8M in revenue, your key goal is growing our Enterprise ...
Staff Analytics Engineer
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... overall project design * Experience managing the administration and/or adoption of data ...
Staff Analytics Engineer
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... overall project design * Experience managing the administration and/or adoption of data ...
Your Impact on our Mission Zocdoc is seeking a Staff Analytics Engineer to join a centralized team ... overall project design * Experience managing the administration and/or adoption of data ...
Your Impact on our Mission Zocdoc is seeking a Staff Analytics Engineer to join a centralized team ... overall project design * Experience managing the administration and/or adoption of data ...
Technical Account Manager
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Project Assistance & Management: Develops project timelines and organizes technical work for ...
Technical Account Manager
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Project Assistance & Management: Develops project timelines and organizes technical work for ...
Your Impact on our Mission Zocdoc's most important asset is our people. As an Account Executive ... Managing a book of business between $5-8M in revenue, your key goal is growing our Enterprise ...
Your Impact on our Mission Zocdoc's most important asset is our people. As an Account Executive ... Managing a book of business between $5-8M in revenue, your key goal is growing our Enterprise ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Lead ad hoc analyses and cross-functional projects to support high-priority business questions and ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Lead ad hoc analyses and cross-functional projects to support high-priority business questions and ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Aligning enablement solutions to business problems and managing impact through a data-driven ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare ... Aligning enablement solutions to business problems and managing impact through a data-driven ...
ZocDoc Jobs Information
What are the key skills and qualifications needed to thrive as a Project Manager, and why are they important?
To thrive as a Project Manager, you need strong organizational, leadership, and problem-solving skills, often supported by a degree in business or a related field and relevant project management experience. Familiarity with project management software (like Microsoft Project, Asana, or Jira) and certifications such as PMP or PRINCE2 are typically required. Excellent communication, adaptability, and conflict resolution skills help you lead diverse teams and manage stakeholder expectations. These skills ensure projects are delivered on time, within budget, and to the desired quality, driving organizational success.
How does a Project Manager typically collaborate with cross-functional teams during a project lifecycle?
Project Managers play a central role in coordinating efforts across various departments such as engineering, marketing, finance, and operations. They facilitate regular meetings, set clear expectations, and ensure all stakeholders are aligned on project goals, timelines, and deliverables. Effective communication and conflict resolution skills are crucial, as Project Managers often bridge gaps between different teams to keep the project on track. This collaborative approach helps to identify potential issues early and fosters a cohesive team environment.
What does a Project Manager do?
A Project Manager is responsible for planning, organizing, and overseeing projects to ensure they are completed on time, within budget, and meet the required quality standards. They coordinate between different teams, manage resources, set deadlines, and handle any issues that arise during the project lifecycle. Project Managers also communicate progress to stakeholders and adjust plans as needed to achieve project goals.
What does a project manager actually do?
A project manager oversees planning, executing, and closing projects by coordinating teams, managing budgets, and ensuring deadlines are met. They use tools like Gantt charts and require skills in communication, organization, and risk management to deliver successful outcomes.
What is the difference between Project Manager vs Business Analyst?
| Aspect | Project Manager | Business Analyst |
|---|---|---|
| Certifications | PMP, CAPM | CBAP, CCBA |
| Work Environment | Leads projects, manages teams | Analyzes business needs, documents requirements |
| Industry Usage | Common in IT, construction, engineering | Common in IT, finance, healthcare |
| Primary Focus | Project delivery, timelines, budgets | Business process, requirements, solutions |
The main difference between a Project Manager and a Business Analyst is their focus. Project Managers oversee project execution, timelines, and team coordination, while Business Analysts focus on understanding business needs and defining requirements. Both roles are essential in project success but serve different functions within the project lifecycle.
What other companies are hiring for Project Manager jobs?
What are the most popular jobs at Zocdoc?
What are the most popular categories at Zocdoc?
Other
Medical, Dental, Vision, Retirement, PTO
Posted 7 days ago
Job description
Our Mission
Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your impact on our mission
Customer Success Managers are the driving force in helping existing Zocdoc providers maximize their performance and experience on the Zocdoc platform. Our goal is to make each practice more successful by understanding the practice goals, upselling additional products and features, offering solutions to drive booking volume, and improving overall practice performance. A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers' success on Zocdoc.
You'll enjoy this role if you are...
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
NYC Hourly Pay Range
$30.29-$34 USD
About usZocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice
Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your impact on our mission
Customer Success Managers are the driving force in helping existing Zocdoc providers maximize their performance and experience on the Zocdoc platform. Our goal is to make each practice more successful by understanding the practice goals, upselling additional products and features, offering solutions to drive booking volume, and improving overall practice performance. A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers' success on Zocdoc.
You'll enjoy this role if you are...
- Passionate about ensuring provider satisfaction by conducting client meetings to understand a practice's goals and pain points in order to drive feature adoption, utilization, and retention
- Personally driven by building fast relationships with key stakeholders and decision makers in order to instill trust to see strong results
- Able to have challenging conversations in order to advise, influence others and handle objections effectively
- Able to balance sales conversations with project management, working with internal stakeholder teams while being consultative in your decision-making
- Personally motivated by driving KPIs that are attached to a monthly commission plan
- Motivated by learning and can quickly grasp and apply new ideas & solutions
- Actively seeking out feedback from sales leadership to adapt and implement improved sales strategies and processes
- Working closely with sales/acquisition and operations teams to onboard new provider practices by prioritizing and managing complex processes across multiple accounts
- Driving practice performance by effectively communicating feature value and handling objections to maintain setup and increase buy-in
- Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy
- Being an expert on Zocdoc's product and training new providers/their teams on best practices to be successful
- Proactively identifying and resolving issues that could affect customer satisfaction and buy-in
- Being self-motivated to own your metrics, strive to exceed goals, and openly seek feedback and coaching to support areas of opportunity
- Being persuasive and excelling in sales tactics to build genuine connections with customers to maximize buy-in to feature adoption and drive high onboarding satisfaction
- Influencing providers to deepen their partnership with Zocdoc by investing in our products to maximize their potential for success; creating future brand ambassadors is something you should strive for
- Bachelor's degree or equivalent
- 1-2 years of professional experience in an SDR, business development, customer success or account management role
- Stellar communication and interpersonal skills
- Strong attention to detail, highly organized, and a quick, curious learner
- A high level of problem-solving and issue-resolution skills
- Ability to think on your feet and thrive in a dynamic, start-up environment
- Flexible, hybrid work environment at our convenient Soho location
- Competitive PTO
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
NYC Hourly Pay Range
$30.29-$34 USD
About usZocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice
About ZocDoc
Sourced by ZipRecruiter
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences, and contributors make our community and our platform better. We're an equal-opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Industry
Internet websites and web search portals
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
2007