Smartsheet
Smartsheet

33 Smartsheet Project Manager Jobs Hiring Near You

Manager, UX Research

$155K - $187K/yr

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions ... Experience with B2B products that support business productivity, project management, or processes.

Sr. Professional Services Engineer

$107K - $146K/yr

Minimum of 2 years project management experience * 2+ years experience working with the Smartsheet platform. * Demonstrated success in designing, building, and implementing advanced / cutting-edge ...

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions ... Participate in cross-functional and department-wide projects that support strategic initiatives

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions ... Strong project management and relationship management skills. * Strong mentoring and leadership ...

Senior Auditor

San Jose, CA · On-site

$94K - $116K/yr

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions ... Strong analytical and project management abilities * Excellent interpersonal and communication ...

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions ... Plan and deliver complex, end-to-end infrastructure projects with high technical ambiguity ...

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions ... Participate in cross-functional and department-wide projects that support strategic initiatives

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions ... Provide recommendations that increase the knowledge of the team beyond a single project, moving ...

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Smartsheet Jobs Information

What is it like to work at Smartsheet?

Smartsheet is a collaborative and innovative work environment that prioritizes teamwork, customer satisfaction, and continuous learning. The company has a flat organizational structure, allowing employees to work closely with cross-functional teams and contribute to the development of its cloud-based work management platform. Working at Smartsheet may appeal to candidates who value a dynamic and fast-paced work environment, opportunities for professional growth, and the chance to make a meaningful impact in the project management and productivity space.

How easy is it to get time off at Smartsheet?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Smartsheet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Smartsheet get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Is it stressful to work at Smartsheet?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Smartsheet recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.
Infographic showing various Project Manager job openings at Smartsheet in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 40% Physical, and 60% Remote job distribution.
Principal Customer Excellence Transformation Manager (Remote Eligible)

Principal Customer Excellence Transformation Manager (Remote Eligible)

Smartsheet

Bellevue, WA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago


Smartsheet rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

66th of 202 rated software companies


Job description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day.
Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work.
The Principal Customer Excellence (CE) Transformation Manager is a critical strategic partner to the Sr. Director, Customer Excellence Transformation & Operations within the Chief Customer Officer's (CCO) organization. This role is responsible for driving the operational rigor and execution excellence needed to advance the CCO's strategic agenda across the Customer Excellence organization. The Principal will serve as a connective layer across initiatives, stakeholders, and teams - ensuring the right work is prioritized, tracked, and delivered with clarity and accountability.
This is a high-visibility, high-impact role at the center of the CCO's transformation agenda. You will work directly with senior leaders shaping the future of Customer Excellence, with broad exposure across the business and genuine opportunity to influence how the organization operates and delivers outcomes for customers.
You will report to the Sr. Director, Customer Excellence Transformation & Operations and can be based in our Bellevue, WA office or work remotely from anywhere in the US where Smartsheet is a registered employer.
You Will:
Initiative Management & Tracking
  • Lead end-to-end program management of key strategic initiatives across the CCO's Customer Excellence remit
  • Develop and maintain comprehensive initiative tracking frameworks, dashboards, and status reporting
  • Proactively identify risks, dependencies, and blockers; escalate and resolve with appropriate urgency
  • Ensure consistent governance standards, milestone tracking, and delivery cadence across all CE programs

Stakeholder Alignment & Engagement
  • Build and maintain strong relationships with key stakeholders across CE, Sales, Product, Finance, and Operations
  • Facilitate cross-functional alignment sessions, steering committee meetings, and executive briefings
  • Translate complex program status and insights into clear, compelling communications for senior leadership
  • Act as a trusted liaison between the Head of Transformation & Business Operations and CE team leads

Project Prioritization & Portfolio Management
  • Partner with the Sr. Director, Customer Excellence Transformation & Operations to define and maintain a prioritized CE initiative portfolio
  • Develop and apply prioritization frameworks that align with CCO strategic objectives and business impact
  • Monitor and direct resource allocation and capacity across the CE portfolio to optimize execution
  • Drive quarterly and annual planning cycles to ensure the portfolio remains aligned with evolving priorities

Operational Excellence & Process Improvement
  • Establish and continuously improve PMO standards, tools, and processes across the CE organization
  • Define and implement best-practice project management methodologies tailored to CE's operating model
  • Identify opportunities to streamline workflows, eliminate duplication, and improve cross-team coordination
  • Support the development of a performance-driven culture through clear OKRs, KPIs, and accountability structures

You Have:
  • 8+ years of experience in program/project management, PMO leadership, strategy, or business operations
  • 5+ years of experience in Customer Success, Professional Services, business operations, or management consulting - with meaningful exposure to enterprise SaaS
  • Exceptional organizational skills and demonstrated success managing complex, cross-functional initiatives in a fast-paced environment and multiple competing priorities simultaneously
  • Strong executive presence with the ability to communicate and influence at all levels of the organization
  • Experience supporting or partnering with senior leaders (C-suite or VP-level) in a strategic capacity
  • Proficiency with project management and collaboration tools (e.g., Smartsheet, Jira, Asana, or similar)

Preferred:
  • Background in management consulting, transformation, organizational design, or business operations
  • PMP, PgMP, or equivalent project management certification
  • Familiarity with OKR frameworks and strategic planning processes
  • AI fluency and prompting skills

What Success Looks Like
  • CE initiatives are delivered on time, within scope, and with measurable impact
  • The Head of Transformation & Business Operations has full visibility into portfolio health and risks at all times
  • Stakeholders across the CCO organization feel aligned, informed, and enabled to execute
  • The PMO function is seen as a strategic enabler - not a reporting overhead - across CE
  • Prioritization decisions are data-driven, transparent, and consistently tied to CCO strategic objectives

Current US Perks & Benefits:
  • Employer subsidized medical/vision and dental coverage for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$170,000-$230,000 USD
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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