Workato
Workato

60 Workato Customer Success Manager Jobs Hiring Near You

In this role, you will serve as the domain expertise and product management engine for Workato ... Collaborating with Sales and Customer Success to position and land GTM AI use cases in the ...

Work closely with Customer Success to make the solution a reality for the customer. * Articulate ... Workato products * Successfully manage and execute technical workshops and proof of concepts (POCs ...

VP, Engineering

San Francisco, CA · On-site

$212K - $273K/yr

... customers and partners to build, extend, and innovate on the Workato platform. Based onsite in San ... Demonstrated success partnering closely with Product Management, Research, Sales, Marketing, and ...

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and ... Build the customer-facing evaluation experience -- how builders test, measure, and improve agents ...

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and ... customers, and internal stakeholders * Ability to work independently, take ownership, and ...

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and ... Build the customer-facing evaluation experience - how builders test, measure, and improve agents ...

VP, Engineering

San Francisco, CA · On-site

$212K - $273K/yr

... customers and partners to build, extend, and innovate on the Workato platform. Based onsite in San ... Demonstrated success partnering closely with Product Management, Research, Sales, Marketing, and ...

Showing results 21-40

Workato Jobs Information

What is it like to work at Workato?

Workato is a collaborative and innovative company that prioritizes teamwork, creativity, and customer satisfaction. The company's structure is designed to foster a sense of community, with a flat organizational hierarchy and cross-functional teams working together to drive product development and customer success. As a company that empowers businesses to automate and integrate their workflows, Workato offers a dynamic and challenging work environment that appeals to candidates who are passionate about technology, innovation, and problem-solving.

What makes Workato an attractive place to work?

Workato is a leading enterprise automation platform that enables businesses to integrate and automate their workflows, positioning itself at the forefront of the digital transformation landscape. The company fosters a workplace culture that values innovation, collaboration, and continuous learning, with a focus on delivering cutting-edge solutions to its customers. By joining Workato, professionals can contribute to shaping the future of automation and enjoy opportunities for growth, skill development, and making a meaningful impact in the industry.

What are the most popular categories at Workato?

Infographic showing various Customer Success Manager job openings at Workato in the United States as of August 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 53% Physical, 5% Hybrid, and 42% Remote job distribution.

Staff Domain Expert, AI in GTM

Workato

Boston, MA • On-site

Other

Re-posted 15 days ago


Job description

About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit ;br>Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
  • Business Insider named us an "enterprise startup to bet your career on"
  • Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
  • Quartz ranked us the #1 best company for remote workers

Responsibilities
We are looking for an exceptional Staff Domain Expert, AI in GTM to join our growing AI Business Solutions team. In this role, you will serve as the domain expertise and product management engine for Workato's GTM AI agents and apps - translating deep knowledge of revenue operations, sales, and marketing workflows into production-grade AI agents and apps that drive measurable customer outcomes. You will also be responsible for:
  • Leading the discovery and capture of GTM-domain AI agent and app concepts through customer engagement, field collaboration, and internal research - building a library of high-value AI use cases across Sales, RevOps, and Marketing functions
  • Authoring PRDs for GTM AI agents and apps, shepherding concepts from initial capture through design partner validation to production deployment
  • Running targeted AI workshops with top GTM accounts - facilitating hands-on sessions that accelerate AI agent adoption and produce referenceable, production-grade customer outcomes
  • Partnering with Workato's internal teams to bring learnings from customer engagements back to the business - ensuring Workato itself is the leading example of what AI transformation looks like in practice
  • Collaborating with Sales and Customer Success to position and land GTM AI use cases in the enterprise, supporting pipeline generation and expansion
  • Developing GTM-specific AI thought leadership, POVs, and customer stories that demonstrate Workato's impact across the revenue org
  • Working with Field Readiness to build messaging and enablement for selling GTM AI agents to Sales, RevOps, and Marketing personas
Requirements
Qualifications / Experience / Technical Skills
  • 7+ years in a customer-facing or domain specialist role with a GTM focus (e.g., RevOps, Sales Operations, Marketing Operations, or solutions consulting for GTM technology)
  • Deep understanding of GTM technology, workflows, and personas (CRO, VP RevOps, VP Sales, Marketing Ops, SDR/AE teams) across multiple industries
  • Experience scoping and delivering automation or AI solutions in GTM environments; familiarity with tools such as Salesforce, HubSpot, Gong, Outreach, Marketo, 6sense, Clay, or similar
  • Experience with AI tools, large language models, or agentic workflow platforms; hands-on experience with Workato (AI agents, automation recipes, integration platforms) is a strong plus
  • Ability to translate business problems into structured product requirements (PRD authorship or equivalent)
  • Proven track record influencing revenue - through quota-carrying roles, pipeline generation, or expansion in a customer-facing capacity
  • Located in North America with flexibility to travel
Soft Skills / Personal Characteristics
  • Ownership mindset - operates end-to-end from concept capture to production deployment with no handoff gaps
  • Velocity over consensus - iterates fast, finds the gaps, and acts on the growth edge rather than waiting for everyone to align
  • Customer-first - every use case starts and ends with a real customer problem; outcomes over optics
  • Comfortable building in ambiguity - creates new playbooks rather than fitting into established ones
  • Communicates credibly with senior buyers - can engage CROs, VPs of RevOps, and GTM leaders as a peer and hold the room
  • 10X thinker - identifies bets that 10x customer value, not incremental improvements

Job Req ID: 2668