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60 Wonder Customer Success Manager Jobs Hiring Near You

Wonder Group, INC

Supply Chain Planner

New York, NY · Hybrid

$128K - $135K/yr

... superior Customer Experience. The Impact You Will Make * Build visibility into and establish ... Manage and ensure all daily ordering, delivery, and receipt of product to Wonder Restaurants * Lead ...

Wonder

Shift Supervisor

Manhattan, NY · On-site

$21/hr

About the Role At Wonder, we want to make world-class food within reach, no matter where you live ... Food Manager Certificate as required by State, County or Local Health Departments *This list of ...

Wonder

Shift Supervisor

Columbia, MD · On-site

$20/hr

About the Role At Wonder, we want to make world-class food within reach, no matter where you live ... Food Manager Certificate as required by State, County or Local Health Departments *This list of ...

Wonder

Shift Supervisor

Lower Makefield, PA

$20/hr

About the Role At Wonder, we want to make world-class food within reach, no matter where you live ... Food Manager Certificate as required by State, County or Local Health Departments *This list of ...

Wonder

Shift Supervisor

Lancaster, PA · On-site

$21/hr

About the Role At Wonder, we want to make world-class food within reach, no matter where you live ... Food Manager Certificate as required by State, County or Local Health Departments *This list of ...

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Wonder Jobs Information

What makes Wonder an attractive place to work?

Wonder is a well-established company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, creativity, and continuous learning, providing employees with opportunities to grow professionally and contribute to meaningful projects. By joining Wonder, individuals can leverage their skills to drive impact, develop new expertise, and be part of a dynamic team that strives for excellence.

Do workers at Wonder get paid breaks?

Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Wonder pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
65% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

At Wonder, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and July 2026.

Do part-time workers get paid time off at Wonder?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Wonder affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Wonder?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 32% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 37% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Wonder worry about hours?

Some people worry about getting enough hours.
56% of people report they worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Wonder workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Wonder workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at Wonder?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Wonder managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Wonder spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Wonder?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Wonder job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Wonder feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Wonder get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Wonder?

Some people feel stressed here.
45% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Wonder enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Wonder recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Wonder?

Most people got enough training when they started.
88% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Wonder?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people think Wonder’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Wonder is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Wonder?

What are the most popular categories at Wonder?

Infographic showing various Customer Success Manager job openings at Wonder in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 6% Hybrid, and 2% Remote job distribution.

Manager, Supply Chain Strategy

Wonder Group, Inc.

New York, NY • On-site

$128K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Wonder rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

4th of 89 rated restaurants

Job description

About Wonder
Everything's on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
Join us as we work to make great food more accessible.
About The Opportunity
We are looking for a Manager, Supply Chain Strategy to design, develop, and own a suite of reporting and analytics which underpins our organization's ability to track end-to-end performance, and glean key insights. The comprehensive reporting you build will enable c-suite leadership to effectively monitor supply chain health and inform decision making on a weekly/monthly/quarterly basis.
As the business evolves, you will ensure that the Wonder supply chain org is focused on the right metrics by pioneering new KPIs and methods of tracking them. You'll work cross-functionally, partnering with data engineering and the product org to inform requirements for data capture across our systems to provide adequate visibility to effectively track performance and inform improvements. In addition, your position will enable you to identify and propose strategic changes across the supply chain by marrying data-driven insights with a deep understanding of the Wonder operation and core supply chain concepts.
The Impact You Will Make
  • Identify the key drivers of current and future waste across the supply chain by deep-diving business processes, system workflows, and underlying data
  • Create strategic briefs that clearly articulate proposed waste solutions, grounded in data insights and core supply chain principles, for executive and cross-functional audiences
  • Develop cross-functional projects that drive comprehensive, durable waste reduction - balancing customer experience, service level, freshness, and cost-to-serve
  • Lead those projects end-to-end, managing complex stakeholder sets and concurrent business dependencies from problem definition through implementation and measurement
  • Develop reporting and dashboards to track project performance and the key input metrics that drive waste outcomes
  • Align partner teams on joint goals that deliver waste improvements while contributing to partner team success
  • Build a deep understanding of Wonder's business processes and operational inefficiencies across the full supply chain - from supplier through customer-facing experience
  • Work with partner teams to embed waste-conscious design into their business processes and tooling

What You Bring to the Table
  • At minimum, a Bachelor's degree in Supply Chain, Engineering, Operations Research, Computer Science, Business, or a closely related field
  • 3-5 years of experience driving cross-functional programs in supply chain, operations, or a comparable fast-paced environment - food & beverage, restaurant, or high-growth startup experience a plus
  • Strong working knowledge of core supply chain concepts (inventory management, demand forecasting, shelf life, service levels, cost-to-serve) and the ability to apply them in a complex, multi-node operation
  • Track record of leading projects end-to-end through ambiguity - defining the problem, building the plan, aligning stakeholders, and delivering measurable outcomes
  • Proficiency with SQL and comfort working directly with data to identify root causes and size opportunities; you don't wait for someone else to build the analysis for you
  • Experience building reporting and dashboards (Looker, Tableau, or equivalent) to track program performance over time
  • Comfort operating with imperfect data and a bias toward action - you make sound decisions with the information available and refine as you learn

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.
Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you.
NYC Base Salary: $128,000-$135,500 per year.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.
Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.
A Final Note
At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

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