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60 Windstream Operations Manager Jobs Hiring Near You

Digital Direction

Telecom Order Specialist

... the operational daily management of telecommunications including; * Project coordination of ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT ...

Windstream

Service Delivery Project Mgr

Mobile, AL · On-site

Oversees operational and administrative management of projects; serves as principal point of representation and liaison with internal and external parties for projects managed and provides day-to-day ...

Outsource Inc.

Outside Plant CAD Drafter

Altamonte Springs, FL · On-site

$21 - $28.25/hr

... management in Network and Customer Services Operations, the company has been very successful in ... Windstream and others. Category Engineering Open Date 2/28/2022 Close Date Created By Mark Griffin ...

Outsource Inc.

OSP Locate Specialist

Tallahassee, FL · On-site

$50K - $67K/yr

... management in Network and Customer Services Operations, the company has been very successful in ... Windstream and others. Category Engineering Open Date 2/28/2022 Close Date Created By Mark Griffin ...

Windstream

Order Management Consultant

Mobile, AL · On-site

$19.50 - $26/hr

With a steadfast commitment to customer service, operational excellence, and superior network ... Position Summary The Order Management Consultant is responsible for supporting the sales-to-order ...

PerfectVision

Customer Onboarding Specialist

Little Rock, AR · On-site

$13.50 - $18/hr

Logistics, Risk Management, Program Support, Compliance, Customer Onboarding, Receptionist ... Work with partners such as AT&T, CenturyLink, Frontier, Windstream and others in multiple aspects ...

PerfectVision

Customer Finance Specialist

Little Rock, AR · On-site

$13.50 - $18/hr

Logistics, Risk Management, Program Support, Compliance, Customer Onboarding, Receptionist ... Work with partners such as AT&T, CenturyLink, Frontier, Windstream and others in multiple aspects ...

Outsource Inc.

Outside Plant Engineer

Seattle, WA · On-site

... management in Network and Customer Services Operations, the company has been very successful in ... Windstream and others. Category Engineering Open Date 2/12/2026 Close Date Created By Mark Griffin ...

Windstream

Customer Service Tech II

Ephrata, PA

$17 - $23/hr

You will report to the Manager of Local Operations. Do You Have? * Basic technology and math skills * Valid driver's license and safe driving record * Ability to distinguish colors in use of color ...

Windstream

National Projects Coordinator

Mobile, AL · On-site

Experience and thorough understanding of all disciplines of OSP network operations. * Experience producing & analyzing large data sets. * Demonstrated capacity for managing shifting priorities while ...

Windstream

Finance Analyst

Little Rock, AR · On-site

With a steadfast commitment to customer service, operational excellence, and superior network ... What You'll Do: * Create and manage ad hoc and recurring financial analysis to support the ...

Windstream

Utility Line Locator

Baton Rouge, LA · On-site

$15.25 - $19.25/hr

With a steadfast commitment to customer service, operational excellence, and superior network ... Ability to manage high ticket volume across varied work types and geographies. The records show ...

Windstream

Kinetic Customer Service Tech I

Calvert City, KY · On-site

$14.75 - $19.75/hr

You will report to the Manager of Local Operations. Do You Have? * Basic technology and math skills * Valid driver's license and safe driving record * Ability to distinguish colors in use of color ...

Windstream

Enterprise Account Exec-UF

Augusta, GA · On-site

With a steadfast commitment to customer service, operational excellence, and superior network ... Experience with Salesforce, CRM software platforms a plus. * A self-starter driven to achieve ...

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Windstream Jobs Information

What is it like to work at Windstream?

Windstream is a telecommunications company that values a customer-centric approach and a collaborative work environment, fostering a culture of teamwork and innovation.

The company operates with a structured team approach, dividing its workforce into various departments such as sales, customer service, and technical support, each working together to deliver reliable communication services to its customers. Windstream's mission is to provide high-quality network solutions and services to residential, business, and wholesale customers across the United States.

Working at Windstream may appeal to individuals who are passionate about delivering exceptional customer experiences, have a strong technical background, and are eager to contribute to a company that is committed to expanding its network and services to meet the evolving needs of its customers.

Do workers at Windstream get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Windstream pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between October 2024 and May 2026.

At Windstream, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Windstream affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Windstream?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Windstream worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between October 2024 and May 2026.

Do Windstream workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Windstream workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to get time off at Windstream?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Windstream managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.

Do jobs at Windstream spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to take sick days at Windstream?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Windstream good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people at Windstream feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Windstream get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between October 2024 and May 2026.

Is it stressful to work at Windstream?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Windstream enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people at Windstream recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Windstream?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Windstream?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people think Windstream’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Windstream is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between October 2024 and May 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Windstream?
What are the most popular categories at Windstream?
Infographic showing various Operations Manager job openings at Windstream in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Telecom Order Specialist

Telecom Order Specialist

Digital Direction

Chicago, IL

Other

Posted 6 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.

We help CIO’s, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team.

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.

Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.

Perhaps most important, our customers receive an advocacy based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales “pitch” and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.

This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base.  The candidate would interface with clients and vendors to facilitate client orders.  This role has a customer service function, supporting our clients as they make changes to their telecom environment. The position offers virtual office (remote).  

Principal Duties and Responsibilities:

  • 5+ years of high-level experience in a related field operations within a telecommunications company
  • Must have excellent customer service skills and interpersonal skills
  • Must have advanced level skills in MS Office including Excel and CRM
  • Ability to work under pressure and to multi-task
  • Proactive, self-motivated, and determined attitude
  • Customer focused with an eagerness to engage when issues are encountered

Responsible for the operational daily management of telecommunications including;

  • Project coordination of customer moves, adds, change, and disconnect orders
  • Voice and data migrations
  • Background in managing and ordering legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex
  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
  • You must be able to review telecom order packages, submit to carrier, then manage project through installation
  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT, Orange, China Telecom as well as other telecommunications companies
  • Ability to understand, analyze and explain Telco USOCs on CSRs
  • Build inventory records in our CRM utilizing CSRs
  • Possess a high understanding of Telecom contracts

Review of Daily Responsibilities:

  • Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. 

Apply