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61 Windstream Customer Service Representative Jobs Hiring Near You

RS&I Inc.

Customer Service Representative

Idaho Falls, ID · On-site

$14 - $17/hr

... by Windstream * Brightspeed * Lumen * Quantum Fiber * Dish Network * HughesNet * T-Fiber Home ... Vivint We are currently looking for a highly motivated Customer Service Representative (CSR). The ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Windstream Jobs Information

What is it like to work at Windstream?

Windstream is a telecommunications company that values a customer-centric approach and a collaborative work environment, fostering a culture of teamwork and innovation.

The company operates with a structured team approach, dividing its workforce into various departments such as sales, customer service, and technical support, each working together to deliver reliable communication services to its customers. Windstream's mission is to provide high-quality network solutions and services to residential, business, and wholesale customers across the United States.

Working at Windstream may appeal to individuals who are passionate about delivering exceptional customer experiences, have a strong technical background, and are eager to contribute to a company that is committed to expanding its network and services to meet the evolving needs of its customers.

Do workers at Windstream get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Windstream pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 54 people who took the Breakroom Quiz between October 2024 and June 2026.

At Windstream, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Windstream affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Windstream?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 48% of people with changing schedules find out their shifts one week or less ahead of time.
  • 12% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 32% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Windstream worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.

Do Windstream workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Windstream workers to change shifts?

Some people find it hard to change shifts.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to get time off at Windstream?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Windstream managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between October 2024 and May 2026.

Do jobs at Windstream spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to take sick days at Windstream?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Windstream good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at Windstream feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Windstream get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between October 2024 and June 2026.

Is it stressful to work at Windstream?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Windstream enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at Windstream recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Windstream?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people get support to advance at Windstream?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people think Windstream’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Windstream is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between October 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Windstream?
What are the most popular categories at Windstream?
Infographic showing various Customer Service Representative job openings at Windstream in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Service Representative

Customer Service Representative

RS&I Inc.

Idaho Falls, ID • On-site

$14 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job description

RS&I is a long-standing and trusted distributor and Master Agent for a variety of Authorized Dealer programs in the United States. We provide training, sales support, and marketing assistance to Authorized Dealers who represent these major nationally-recognized brands and more:

  • AT&T
  • Kinetic by Windstream
  • Brightspeed
  • Lumen
  • Quantum Fiber
  • Dish Network
  • HughesNet
  • T-Fiber Home Internet
  • Vivint

We are currently looking for a highly motivated Customer Service Representative (CSR). The CSR plays a key role on our sales team by providing legendary customer service to our dealers and sales team.

Pay/Benefits

  • $14.00 to $17.00/Hr DOE
  • Medical, Dental, Vision, and Life insurance programs
  • 401K retirement program with employer matching
  • Paid vacation and sick leave

Qualifications

  • Experience with Telecommunications a PLUS!
  • High School Diploma or equivalent, with one year of sales or customer service experience is preferred
  • Excellent computer skills with knowledge in Microsoft and Windows operating systems
  • Dependable and a team player
  • Organizational Skills
  • Time Management Skills
  • Able to pass a satisfactory Background check

Essential Functions

  • Communicate directly with Area Sales Managers and Authorized Dealers effectively and efficiently during onboarding process.
  • Works directly with other departments to provide satisfactory answers.
  • Assist in the process of new dealer onboarding and documents.
  • Fostering a positive and collaborative work environment focused on achieving common goals.
  • Provide training and dealer support for the RS&I website.
  • Maintain accurate records.
  • Ensure that all aspects of the onboarding process align with relevant regulations, industry standards, and company policies, maintaining a focus on compliance.
  • Work diligently to identify solutions and resolve them efficiently.
  • Any other task as assigned by manager.

Apply