Customer Service Tech I-FO
$15.50 - $20.75/hr
Customer Service Technician Windstream's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business ...
60 Windstream Customer Service Jobs Hiring Near You
Customer Service Tech I-FO
$15.50 - $20.75/hr
Customer Service Technician Windstream's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business ...
Customer Service Tech II
$17 - $23/hr
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech II
$17 - $23/hr
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Minimum of 10+ years Telecom operations experience in customer service * Candidate should be self ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as ...
Minimum of 10+ years Telecom operations experience in customer service * Candidate should be self ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as ...
Customer Service Tech II
Ephrata, PA · On-site
$17 - $23/hr
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech II
Ephrata, PA · On-site
$17 - $23/hr
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic Customer Service Tech I
Calvert City, KY · On-site
$14.75 - $19.75/hr
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic Customer Service Tech I
Calvert City, KY · On-site
$14.75 - $19.75/hr
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Minimum of 10+ years Telecom operations experience in customer service * Candidate should be self ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as ...
Quick apply
Minimum of 10+ years Telecom operations experience in customer service * Candidate should be self ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as ...
Minimum of 10+ years Telecom operations experience in customer service * Candidate should be self ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as ...
Minimum of 10+ years Telecom operations experience in customer service * Candidate should be self ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as ...
Kinetic Customer Service Tech - Entry Level
Inman, SC · On-site
$14.75 - $19.75/hr
Kinetic team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic Customer Service Tech - Entry Level
Inman, SC · On-site
$14.75 - $19.75/hr
Kinetic team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech II-FO
Lexington, SC · On-site
$14.75 - $20/hr
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech II-FO
Lexington, SC · On-site
$14.75 - $20/hr
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Onboarding Specialist
Little Rock, AR · On-site
$13.50 - $18/hr
POSITION SUMMARY Account Services falls within the Sales Operation department of PerfectVision ... Work with partners such as AT&T, CenturyLink, Frontier, Windstream and others in multiple aspects ...
Quick apply
Customer Onboarding Specialist
Little Rock, AR · On-site
$13.50 - $18/hr
POSITION SUMMARY Account Services falls within the Sales Operation department of PerfectVision ... Work with partners such as AT&T, CenturyLink, Frontier, Windstream and others in multiple aspects ...
Customer Service Tech I-FO
$15.75 - $21.25/hr
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech I-FO
$15.75 - $21.25/hr
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech II-FO
Lexington, SC · On-site
$14.75 - $20/hr
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech II-FO
Lexington, SC · On-site
$14.75 - $20/hr
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech I-FO
Concord, NC · On-site
$16 - $21.75/hr
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Service Tech I-FO
Concord, NC · On-site
$16 - $21.75/hr
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Customer Finance Specialist
Little Rock, AR · On-site
$13.50 - $18/hr
POSITION SUMMARY Account Services falls within the Sales Operation department of PerfectVision ... Work with partners such as AT&T, CenturyLink, Frontier, Windstream and others in multiple aspects ...
Quick apply
Customer Finance Specialist
Little Rock, AR · On-site
$13.50 - $18/hr
POSITION SUMMARY Account Services falls within the Sales Operation department of PerfectVision ... Work with partners such as AT&T, CenturyLink, Frontier, Windstream and others in multiple aspects ...
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
Uniti's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners ...
... carrier services with AT&T, Comcast, Windstream, etc. 8. Support multiple customer locations with various network configurations. 9. Continually strive to automate and enhance operations by ...
Quick apply
... carrier services with AT&T, Comcast, Windstream, etc. 8. Support multiple customer locations with various network configurations. 9. Continually strive to automate and enhance operations by ...
Windstream Jobs Information
What is it like to work at Windstream?
Windstream is a telecommunications company that values a customer-centric approach and a collaborative work environment, fostering a culture of teamwork and innovation.
The company operates with a structured team approach, dividing its workforce into various departments such as sales, customer service, and technical support, each working together to deliver reliable communication services to its customers. Windstream's mission is to provide high-quality network solutions and services to residential, business, and wholesale customers across the United States.
Working at Windstream may appeal to individuals who are passionate about delivering exceptional customer experiences, have a strong technical background, and are eager to contribute to a company that is committed to expanding its network and services to meet the evolving needs of its customers.
The company operates with a structured team approach, dividing its workforce into various departments such as sales, customer service, and technical support, each working together to deliver reliable communication services to its customers. Windstream's mission is to provide high-quality network solutions and services to residential, business, and wholesale customers across the United States.
Working at Windstream may appeal to individuals who are passionate about delivering exceptional customer experiences, have a strong technical background, and are eager to contribute to a company that is committed to expanding its network and services to meet the evolving needs of its customers.
Do workers at Windstream get paid breaks?
Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
74% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Does Windstream pay people when they’re sick?
Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between October 2024 and May 2026.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between October 2024 and May 2026.
At Windstream, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and May 2026.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Windstream affordable enough for their workers?
Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get paid time off at Windstream?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.
97% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.
- 50% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 8% of people with changing schedules find out their shifts three weeks ahead of time.
- 29% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers at Windstream worry about hours?
Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between October 2024 and May 2026.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between October 2024 and May 2026.
Do Windstream workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
63% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it for Windstream workers to change shifts?
Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between October 2024 and May 2026.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between October 2024 and May 2026.
How easy is it to get time off at Windstream?
Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
81% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Windstream managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.
Do jobs at Windstream spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.
How easy is it to take sick days at Windstream?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
Is working at Windstream good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between October 2024 and May 2026.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between October 2024 and May 2026.
Do people at Windstream feel treated with respect by their managers?
Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
72% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Windstream get to take their breaks without interruption?
Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between October 2024 and May 2026.
82% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between October 2024 and May 2026.
Is it stressful to work at Windstream?
Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
76% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Windstream enjoy their jobs?
Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between October 2024 and May 2026.
36% of people report they don’t enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between October 2024 and May 2026.
Do people at Windstream recommend working with their team?
Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at Windstream?
Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
45% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at Windstream?
Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between October 2024 and May 2026.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between October 2024 and May 2026.
Do people think Windstream’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how Windstream is doing?
Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between October 2024 and May 2026.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between October 2024 and May 2026.
What are the most popular job types at Windstream?
What are the most popular jobs at Windstream?
What are the most popular categories at Windstream?
$15.50 - $20.75/hr
Other
Medical, Dental, Vision, Life, Retirement
Posted 3 days ago
Windstream rating
7.7
Based on 57 frontline employees who took The Breakroom Quiz
27th of 76 rated telecommunications companies
Job description
Customer Service Technician
Windstream's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships.
What You'll Do:
- Install and repair residential and business communications services including telephone, internet, and video.
- Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
- Recommend products and services that resolve their communications needs.
- Work in both buried and aerial plant requiring pole climbing and ladder skills.
- Safely operate and maintain clean and organized company service vehicle.
- Work in both inside and outside environments.
- Complete necessary safety training and follow safety standards and regulations.
- You will report to the Manager of Local Operations.
Do You Have?
- Basic technology and math skills
- Valid driver's license and safe driving record
- Ability to distinguish colors in use of color-coded cable.
- Ability to use equipment with maximum load capacity of 275lbs.
- Ability to lift up to 50lbs, capable of working aloft.
- Ability to successfully complete required safety training.
- Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
- Ability to respond to after hour callouts.
- High School Degree or GED equivalent
Even Better:
- Customer service or sale experience.
- Certifications or training directly related to the position.
- Two-year technical degree in computers or electronics, or the equivalent in work experience.
Qualifications - Minimum Requirements:
- Education: High School Diploma or equivalent
- Certification/License: Must maintain a valid driver's license and a safe driving record.
- Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders
Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
What Windstream employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Windstream
Sourced by ZipRecruiter
Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.
Industry
Telecommunications
Company size
10,000+ Employees
Headquarters location
Little Rock, AR, US
Year founded
2006