Customer Success Manager
$120K - $165K/yr
... business. What You'll Bring * Experienced Meets Innovative: You've been around the block and know ... Career development opportunities within a company entering a growth phase. This is a remote ...
W.E.A.V.E.
60 Weave Business Development Manager Jobs Hiring Near You
Customer Success Manager
$120K - $165K/yr
... business. What You'll Bring * Experienced Meets Innovative: You've been around the block and know ... Career development opportunities within a company entering a growth phase. This is a remote ...
Senior Customer Success Manager
$140K - $165K/yr
... business. What You'll Bring * Experienced Meets Innovative: You've been around the block and know ... Career development opportunities within a company entering a growth phase. Hybrid in San Francisco ...
Senior Customer Success Manager
$140K - $165K/yr
... business. What You'll Bring * Experienced Meets Innovative: You've been around the block and know ... Career development opportunities within a company entering a growth phase. Hybrid in San Francisco ...
Lead Product Analyst
Lehi, UT · On-site +1
Strategic Project Management: You will lead high-visibility, cross-functional projects, defining ... A Strategic Visionary: You don't just see the numbers; you see the business problems behind them ...
Lead Product Analyst
Lehi, UT · On-site +1
Strategic Project Management: You will lead high-visibility, cross-functional projects, defining ... A Strategic Visionary: You don't just see the numbers; you see the business problems behind them ...
Lead Product Analyst
Lehi, UT · On-site
Strategic Project Management: You will lead high-visibility, cross-functional projects, defining ... A Strategic Visionary: You don't just see the numbers; you see the business problems behind them ...
Lead Product Analyst
Lehi, UT · On-site
Strategic Project Management: You will lead high-visibility, cross-functional projects, defining ... A Strategic Visionary: You don't just see the numbers; you see the business problems behind them ...
... a critical business transition. This is a high-stakes, high-impact challenge that requires ... Engineering Manager What You Will Own ( Responsibilities ) * Architect and Execute Performance ...
... a critical business transition. This is a high-stakes, high-impact challenge that requires ... Engineering Manager What You Will Own ( Responsibilities ) * Architect and Execute Performance ...
Senior Backend Engineer - Performance
Lehi, UT · On-site +1
... a critical business transition. This is a high-stakes, high-impact challenge that requires ... Engineering Manager What You Will Own (Responsibilities) * Architect and Execute Performance ...
Senior Backend Engineer - Performance
Lehi, UT · On-site +1
... a critical business transition. This is a high-stakes, high-impact challenge that requires ... Engineering Manager What You Will Own (Responsibilities) * Architect and Execute Performance ...
Senior Manager of Pricing & Packaging
Lehi, UT · On-site
$102K - $139K/yr
This role owns the development and execution of pricing strategies, packaging structures, and go-to ... to business objectives. This is a highly cross-functional role that requires both strategic ...
Senior Manager of Pricing & Packaging
Lehi, UT · On-site
$102K - $139K/yr
This role owns the development and execution of pricing strategies, packaging structures, and go-to ... to business objectives. This is a highly cross-functional role that requires both strategic ...
Senior Manager of Pricing & Packaging
$102K - $139K/yr
This role owns the development and execution of pricing strategies, packaging structures, and go-to ... to business objectives. This is a highly cross-functional role that requires both strategic ...
Senior Manager of Pricing & Packaging
$102K - $139K/yr
This role owns the development and execution of pricing strategies, packaging structures, and go-to ... to business objectives. This is a highly cross-functional role that requires both strategic ...
Our Payments team powers essential business payment solutions, including Text to Pay, Terminals ... in a highly collaborative, cross-functional environment, partnering with product managers ...
Our Payments team powers essential business payment solutions, including Text to Pay, Terminals ... in a highly collaborative, cross-functional environment, partnering with product managers ...
Senior Manager of Social & Content Marketing
Lehi, UT · On-site +1
Translate business and marketing priorities into a clear, actionable social and content plan ... Support development of corporate thought leadership, brand narratives, and solution-based ...
New
Senior Manager of Social & Content Marketing
Lehi, UT · On-site +1
Translate business and marketing priorities into a clear, actionable social and content plan ... Support development of corporate thought leadership, brand narratives, and solution-based ...
New
Translate business and marketing priorities into a clear, actionable social and content plan ... Support development of corporate thought leadership, brand narratives, and solution-based ...
New
Translate business and marketing priorities into a clear, actionable social and content plan ... Support development of corporate thought leadership, brand narratives, and solution-based ...
New
Customer Success Manager
Lehi, UT · Hybrid
Reports to: Manager of Customer Success What You Will Own * Customer Success: Be a dedicated ... Become a trusted partner to your customers, helping them link their business goals to practical ...
Customer Success Manager
Lehi, UT · Hybrid
Reports to: Manager of Customer Success What You Will Own * Customer Success: Be a dedicated ... Become a trusted partner to your customers, helping them link their business goals to practical ...
Customer Success Manager
Lehi, UT · On-site
Reports to: Manager of Customer Success What You Will Own * Customer Success: Be a dedicated ... Become a trusted partner to your customers, helping them link their business goals to practical ...
Customer Success Manager
Lehi, UT · On-site
Reports to: Manager of Customer Success What You Will Own * Customer Success: Be a dedicated ... Become a trusted partner to your customers, helping them link their business goals to practical ...
Customer Implementation Specialist
Lehi, UT · On-site
M/T/W in office and Th/F are WFH * Reports to: Onboarding Manager What You Will Own * Develop and manage relationships with customers throughout the implementation process. * Manage a portfolio of ...
Customer Implementation Specialist
Lehi, UT · On-site
M/T/W in office and Th/F are WFH * Reports to: Onboarding Manager What You Will Own * Develop and manage relationships with customers throughout the implementation process. * Manage a portfolio of ...
M/T/W in office and Th/F are WFH Reports to: Onboarding Manager What You Will Own * Develop and manage relationships with customers throughout the implementation process. * Manage a portfolio of ...
M/T/W in office and Th/F are WFH Reports to: Onboarding Manager What You Will Own * Develop and manage relationships with customers throughout the implementation process. * Manage a portfolio of ...
M/T/W in office and Th/F are WFH * Reports to: Onboarding Manager What You Will Own * Develop and manage relationships with customers throughout the implementation process. * Manage a portfolio of ...
M/T/W in office and Th/F are WFH * Reports to: Onboarding Manager What You Will Own * Develop and manage relationships with customers throughout the implementation process. * Manage a portfolio of ...
... development to production. * Help plan and execute projects from inception to delivery, with a ... Strong understanding of distributed systems and inter-service communication (e.g., protobufs/gRPC ...
... development to production. * Help plan and execute projects from inception to delivery, with a ... Strong understanding of distributed systems and inter-service communication (e.g., protobufs/gRPC ...
Associate Therapist
Sacramento, CA · On-site
$28.47 - $41.50/hr
... case management best practices. * Promote a culture of respect for all within WEAVE and the ... Employees may also need to remain in one position (i.e. sitting or standing) for an extended period ...
New
Quick apply
Associate Therapist
Sacramento, CA · On-site
$28.47 - $41.50/hr
... case management best practices. * Promote a culture of respect for all within WEAVE and the ... Employees may also need to remain in one position (i.e. sitting or standing) for an extended period ...
New
Director of Payments Operations
Lehi, UT · On-site +1
Working closely with our Business Intelligence team, maintain a robust set of reporting and ... Manage and strengthen relationships with cross-functional teams to ensure alignment with company ...
Director of Payments Operations
Lehi, UT · On-site +1
Working closely with our Business Intelligence team, maintain a robust set of reporting and ... Manage and strengthen relationships with cross-functional teams to ensure alignment with company ...
Director of Payments Operations
Lehi, UT · On-site
Working closely with our Business Intelligence team, maintain a robust set of reporting and ... Manage and strengthen relationships with cross-functional teams to ensure alignment with company ...
Director of Payments Operations
Lehi, UT · On-site
Working closely with our Business Intelligence team, maintain a robust set of reporting and ... Manage and strengthen relationships with cross-functional teams to ensure alignment with company ...
W.E.A.V.E. Jobs Information
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$120K - $165K/yr
Other
Medical, Dental, Vision, PTO
Posted 28 days ago
Job description
The Role & Your Mission
We are seeking a Customer Success Manager, reporting to our Director of Customer Success. This is a unique and pivotal role that requires a person of expertise and intent in change management. You will leverage your deep experience with relationship building and AI implementation to enable our customers to get the most out of the Weave, our AI-driven SaaS platform for FDA document preparation. Your experience and judgement will help our customers close the gap between the state of the product on any given day and their successful submissions. In practice, you embody a consultant, an expert user, and a guide- thoughtfully navigating our customers' prioritization across learning & enablement and transition of systems & processes, while owning tactical facilitation of our shared goals to enable evaluation & access to therapies. Â
What You'll Own- Onboarding and Training: You will devise and maintain an onboarding and training plan for new organizations and new users, including documentation and interactive sessions. You will provide the training, virtually and in-person (up to 50% travel, likely less).
- Platform Customization: With the support of the Product teams you will devise and execute a process for customizing the platform for new customers. Primarily this entails customization of document templates for AI-generation of regulatory submission content
- Process and Systems: You will establish stage-appropriate processes and systems to ensure that Customer Success is consistent, efficient, and effective.
- Account Advocacy: You will endeavor to ensure that our customers are getting as much value as possible from their use of Weave's products, and that Weave's products are reaching all users within our customer organizations who might benefit from them.
- Commercial/Product Collaborator: As the closest person to our customers you will be a vital conduit for user understanding to improve our platform and products, and for account renewal and expansion to grow the business.
- Experienced Meets Innovative: You've been around the block and know the first 10 things you need to do. But you're not looking to run a playbook, you've got a pot of ideas simmering about many ways to make CS and customers' experience better.
- Bio Conversant: You can speak the language of drug development and, crucially, drug developers will speak to you. You don't need a PhD, but PhD's need to find you credible.
- AI Capable + Pragmatic: You know your way around an LLM (as much as anyone can right now) but you don't get lost in the weeds.
- Outstanding Educator and Communicator: Educating isn't a chore for you, it's a joy. You love to see people "get it" and enjoy the craft of figuring out how to help them get there.
- Builder: You relish uncharted territory and yearn to build a cabin in it (figuratively speaking).
- 5+ years experience in Customer Success in B2B SaaS strictly required
- Experience serving life science, bio, or therapeutics markets highly preferred
- Bio education preferred, advanced degree ideal
The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. Collaboration, velocity, and customer obsession are our baseline, demonstrations of craftsmanship and ROI are celebrated.
Competitive salary ($120,000 to $165,000) and retention-based variable compensation plus equity.Â
Comprehensive health, dental and vision insurance
Take care of you and yours: generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.
Career development opportunities within a company entering a growth phase.
This is a remote position based in Boston, MA.Â
About W.E.A.V.E.
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
51 - 200 Employees
Headquarters location
Sacramento, CA, US
Year founded
1978