Road Supervisor
Tulare, CA · On-site
$24 - $28/hr
Go to the scene of accidents and incidents to manage processes and protocols * Diligently work ... Learn the fundamentals of Via operations and related safety procedures * Perform the routine ...
62 Via Operations Manager Jobs Hiring Near You
Road Supervisor
Tulare, CA · On-site
$24 - $28/hr
Go to the scene of accidents and incidents to manage processes and protocols * Diligently work ... Learn the fundamentals of Via operations and related safety procedures * Perform the routine ...
Operations Manager
Guaynabo, PR · On-site
... via the installation of photovoltaic panels with battery backup and water storage systems. Position ... The Operations Manager oversees standards of performance, safety policies, and procedures, and will ...
Operations Manager
Guaynabo, PR · On-site
... via the installation of photovoltaic panels with battery backup and water storage systems. Position ... The Operations Manager oversees standards of performance, safety policies, and procedures, and will ...
Via Jobs Information
What is it like to work at Via?
Via is a technology company that prioritizes innovation and collaboration, fostering a culture of experimentation and continuous learning. The company's team structure is designed to be agile and flexible, with a focus on cross-functional collaboration and open communication, allowing employees to work on a wide range of projects and contribute to the development of sustainable transportation solutions. Working at Via may appeal to candidates who are passionate about using technology to make a positive impact on the environment and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.
What makes Via an attractive place to work?
Via is a leading mobility-as-a-service (MaaS) company that aims to revolutionize the way people move around cities. The company's workplace is characterized by a culture of innovation, collaboration, and experimentation, with opportunities for employees to work on complex problems and develop cutting-edge solutions. By joining Via, professionals can contribute to shaping the future of urban mobility and enjoy opportunities for growth, learning, and professional development in a dynamic and fast-paced environment.
What other companies are hiring for Operations Manager jobs?
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Job description
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Road Supervisor, you will supervise driver performance, train drivers, support riders, de-escalate conflicts, and manage incidents when they occur. You may also work as an Operator when needed, leading by example, and ensuring excellent customer service for our riders.
This is a full-time, shift-based, in-person out of our Tulare, CA
What You'll Do:
Who You Are:
Compensation and Benefits:
Ready to join the ride?
As a Road Supervisor, you will supervise driver performance, train drivers, support riders, de-escalate conflicts, and manage incidents when they occur. You may also work as an Operator when needed, leading by example, and ensuring excellent customer service for our riders.
This is a full-time, shift-based, in-person out of our Tulare, CA
What You'll Do:
- Conduct regular performance evaluations of drivers, providing feedback and coaching to improve service quality and efficiency.
- Develop and implement training programs for new hires and ongoing training for existing drivers.
- Handle customer service issues, resolving complaints and making decisions to promote passenger satisfaction.
- Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
- Go to the scene of accidents and incidents to manage processes and protocols
- Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
- Safely and courteously, operate lift-equipped vehicles to transport elderly and/or persons with disabilities
- Learn the fundamentals of Via operations and related safety procedures
- Perform the routine operation of vehicles, including pre- and post-shift inspections
Who You Are:
- Minimum of 3+ years' experience in transportation services or comparable industry, with at least 1 year in a supervisory role.
- High school diploma or equivalent; higher education or certifications in transportation, logistics, or related field preferred.
- At least 25 years old
- An effective communicator and holds excellent interpersonal skills, with an ability to handle stressful situations diplomatically.
- Proficient in using a tablet and standard office software (e.g., Google Suite).
- Possess good knowledge of the cities and communities of Tulare, CA
- Are able to operate a wheelchair accessible vehicle within standard safety guidelines to ensure public safety
- Able to deal effectively and courteously with passengers
- Ability to work flexible hours, including evenings and weekends, as required.
- Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits:
- Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
- Pay: $24-28 / hour
- We are proud to offer a generous and comprehensive benefits package, including health and retirement benefits.
Ready to join the ride?