Via
Via

62 Via Customer Service Representative Jobs Hiring Near You

Via is on a mission to create public transportation systems that provide greater access to jobs ... As a Customer Service Representative , TCRTA at Via, you will be the human connection between our ...

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Via Jobs Information

What is it like to work at Via?

Via is a technology company that prioritizes innovation and collaboration, fostering a culture of experimentation and continuous learning. The company's team structure is designed to be agile and flexible, with a focus on cross-functional collaboration and open communication, allowing employees to work on a wide range of projects and contribute to the development of sustainable transportation solutions. Working at Via may appeal to candidates who are passionate about using technology to make a positive impact on the environment and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Via an attractive place to work?

Via is a leading mobility-as-a-service (MaaS) company that aims to revolutionize the way people move around cities. The company's workplace is characterized by a culture of innovation, collaboration, and experimentation, with opportunities for employees to work on complex problems and develop cutting-edge solutions. By joining Via, professionals can contribute to shaping the future of urban mobility and enjoy opportunities for growth, learning, and professional development in a dynamic and fast-paced environment.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Via in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

$16.50 - $22.50/hr

Full-time

Re-posted 29 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing